Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead quality assurance initiatives and ensure top-notch care standards in complex care services.
- Company: Join Community Integrated Care, an award-winning charity transforming lives through exceptional support.
- Benefits: Enjoy a supportive work culture, professional growth opportunities, and recognition for your contributions.
- Why this job: Be part of a team that champions innovation and makes a real impact in local communities.
- Qualifications: Must have a professional qualification in Health and Social Care and extensive experience in quality roles.
- Other info: Flexible location within the South of England; apply now to transform lives every day!
The predicted salary is between 36000 - 60000 £ per year.
Senior Quality Manager – Complex Care – Region 3
Join to apply for the Senior Quality Manager – Complex Care – Region 3 role at Community Integrated Care
Senior Quality Manager – Complex Care – Region 3
2 weeks ago Be among the first 25 applicants
Join to apply for the Senior Quality Manager – Complex Care – Region 3 role at Community Integrated Care
Elevate Care Standards as our Senior Quality Manager for Complex Care at Community Integrated Care!
This role is for our Region 3 area ( Yorkshire, Midlands and South of England ) so candidate can be based anywhere in within and around these regions
At Community Integrated Care, We Believe In Transforming Lives Through Exceptional Care. As An Award Winning, Progressive Charity, We Are Dedicated To Providing Innovative And High-quality Support To Individuals With More Complex Or Intense Needs And This Is Why We Have Decided To Make Complex Care Into Its Very Own Business Unit. This Is a Really Exciting Opportunity To Join Our Ever-expanding Team As We Commit To Continuous Improvement, Modern Technology, And a Supportive Work Environment; Feedback We Receive Is That It Really Makes Us a Standout Employer In The Social Care Sector. Here’s Why You’ll Love Working With Us
- Innovative Approach: We champion change and innovation, utilising modern technology to enhance service delivery.
- Supportive Environment: We foster a culture of psychological safety, wellbeing, and supportive two-way communication.
- Professional Growth: We provide continuous professional development opportunities and encourage our team to grow and excel.
- Community Impact: We create meaningful partnerships in local communities, enhancing social impact and building our reputation.
- Recognition and Rewards: We value and advocate for our employees and recognise all their contributions.
Responsibilities
As the Senior Quality Manager in our Complex Care business unit, you will be accountable for overseeing and ensuring the highest standards of care quality. You will develop, implement, and monitor quality improvement initiatives, ensure compliance with regulatory requirements, and promote best practices in services. Your responsibilities will include:
- Business Strategy: Contributing to the development and execution of the business strategy for the complex care business unit.
- Quality Assurance: Developing and implementing a robust quality assurance and risk management framework specific to complex care services.
- Transformation: Leading and managing transformation initiatives, applying best practices and sector innovation to the development of new services.
- Legal and Risk: Keeping up to date with relevant legislation, guidance, and regulations to ensure compliance and best practice.
- Service Delivery: Driving continuous improvement and operational excellence to ensure high standards of care and outstanding outcomes for the people we support.
- People Management: Leading, developing, and motivating your team to create a high-performing group that meets local objectives.
You will work closely with the Quality Leadership Team, Senior Leadership Team, regional teams, Operational Leaders, Business Partners, Managers, and Specialists to ensure the right action and support can be delivered at the right time.
Essential Criteria
To be successful in this role, you will need:
- Professional Qualification: In Health and Social Care, such as a Qualified Nurse, Social Worker, or equivalent.
- Specialized Knowledge: Level 5 QCF Diploma in Adult Care (leadership and management within a health and social care setting).
- Extensive Experience: At least 3 years of experience working within a health and social care setting, preferably in a Quality/Compliance role.
- Regulatory Knowledge: Extensive knowledge of the Health and Social Care Act 2008 and associated regulations.
- Audit and Compliance: Proven experience of conducting audit and compliance inspections.
- Data Analysis: Proficient in data analysis and reporting.
- Training Experience: Experience of providing training to individuals and teams.
- Leadership Skills: Ability to lead teams, manage individual performance, and drive continuous improvement.
- Stakeholder Engagement: Skilled at influencing and negotiating with senior stakeholders.
- Communication Skills: Excellent written, oral, presentation, and communication skills.
- Problem-Solving: Ability to respond to sudden and unexpected demands with effective solutions.
- Personal Attributes: Highly self-motivated, innovative thinker, collaborative, and able to cope with rapid and sustained change.
If you are you a quality-driven leader with a passion for ensuring exceptional care, a role as our Senior Quality Manager in Complex Care could be the perfect role for you and we would love to hear from you. Join us at Community Integrated Care and be part of a team that is transforming lives every day. Apply now
If you would like a more informal conversation about the role before making a formal application, please feel free to give our Complex Care Recruitment Specialist Victoria Andrews a call on 07816 268813.
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.
The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Quality Assurance
-
Industries
Non-profit Organizations
Referrals increase your chances of interviewing at Community Integrated Care by 2x
Get notified about new Senior Quality Assurance Manager jobs in Greater London, England, United Kingdom.
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 1 week ago
Southall, England, United Kingdom 4 days ago
London, England, United Kingdom 1 week ago
Quality Assurance Manager – Surrey based
London, England, United Kingdom 14 hours ago
City Of London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 month ago
Greater London, England, United Kingdom 2 months ago
London, England, United Kingdom 3 weeks ago
Greater London, England, United Kingdom 1 week ago
Senior Manager, Coach Quality and Success
London, England, United Kingdom 1 week ago
London, England, United Kingdom 3 weeks ago
Audit Quality Support Team – Financial Services – Senior/Assistant Manager – 12 Month Secondment
London, England, United Kingdom 2 weeks ago
Regulatory Affairs and Quality Assurance (RAQA) Manager
London, England, United Kingdom 1 month ago
London, England, United Kingdom 4 weeks ago
Greater London, England, United Kingdom 3 weeks ago
Isleworth, England, United Kingdom 7 hours ago
Hounslow, England, United Kingdom 3 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 month ago
Sutton, England, United Kingdom 3 days ago
London, England, United Kingdom 2 weeks ago
City Of London, England, United Kingdom 1 week ago
Quality Manager – Technician – Inspector (NR)
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 3 weeks ago
Greater London, England, United Kingdom 6 days ago
London, England, United Kingdom 1 week ago
Greater London, England, United Kingdom 2 days ago
Quality Assurance Manager (12 month contract)
London, England, United Kingdom 1 week ago
Audit Quality – Methodology Senior Manager
London, England, United Kingdom 2 weeks ago
Internal Audit Practices Quality Assurance Manager
London, England, United Kingdom 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Senior Quality Manager - Complex Care - South of England employer: Community integrated care
Contact Detail:
Community integrated care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Quality Manager - Complex Care - South of England
✨Tip Number 1
Familiarise yourself with the Health and Social Care Act 2008 and its associated regulations. Understanding these will not only help you in interviews but also demonstrate your commitment to compliance and quality assurance in care.
✨Tip Number 2
Network with professionals in the health and social care sector, especially those involved in quality management. Engaging with others can provide insights into best practices and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific examples of how you've led quality improvement initiatives in previous roles. Highlighting your experience with data analysis and compliance inspections will showcase your expertise and readiness for this position.
✨Tip Number 4
Consider reaching out to the Complex Care Recruitment Specialist, Victoria Andrews, for an informal chat about the role. This can give you valuable insights and help you tailor your approach when applying through our website.
We think you need these skills to ace Senior Quality Manager - Complex Care - South of England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in health and social care, particularly in quality assurance and compliance roles. Use specific examples that demonstrate your leadership skills and knowledge of the Health and Social Care Act 2008.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for transforming lives through exceptional care. Mention your understanding of the role's responsibilities and how your background aligns with the company's mission and values.
Highlight Relevant Qualifications: Clearly list your professional qualifications, such as your Level 5 QCF Diploma in Adult Care, and any other certifications that are pertinent to the role. This will help establish your credibility as a candidate.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've successfully managed challenges in previous roles. This could include instances where you implemented quality improvement initiatives or navigated regulatory compliance issues.
How to prepare for a job interview at Community integrated care
✨Showcase Your Experience
Make sure to highlight your extensive experience in health and social care, especially in quality and compliance roles. Prepare specific examples of how you've successfully implemented quality improvement initiatives or led transformation projects.
✨Demonstrate Regulatory Knowledge
Familiarise yourself with the Health and Social Care Act 2008 and associated regulations. Be ready to discuss how you ensure compliance and best practices in your previous roles, as this will be crucial for the Senior Quality Manager position.
✨Emphasise Leadership Skills
As a Senior Quality Manager, you'll need to lead and motivate your team. Prepare to discuss your leadership style and provide examples of how you've developed high-performing teams in the past.
✨Engage with Stakeholders
Highlight your skills in influencing and negotiating with senior stakeholders. Think of instances where you've successfully engaged with various parties to drive quality improvements or service delivery enhancements.
