At a Glance
- Tasks: Lead quality improvement initiatives and ensure high care standards in complex care services.
- Company: Join Community Integrated Care, an award-winning charity transforming lives through exceptional care.
- Benefits: Enjoy a supportive work environment, professional growth opportunities, and recognition for your contributions.
- Other info: Flexible location within Yorkshire, Midlands, and South of England; informal chats available before applying.
- Why this job: Be part of a team that champions innovation and makes a real impact in local communities.
- Qualifications: Must have a professional qualification in Health and Social Care and extensive experience in quality roles.
The predicted salary is between 43200 - 72000 £ per year.
Elevate Care Standards as our Senior Quality Manager for Complex Care at Community Integrated Care!
This role is for our Region 3 area ( Yorkshire, Midlands and South of England ) so candidate can be based anywhere in within and around these regions
At Community Integrated Care, we believe in transforming lives through exceptional care. As an award winning, progressive charity, we are dedicated to providing innovative and high-quality support to individuals with more complex or intense needs and this is why we have decided to make complex care into its very own business unit. This is a really exciting opportunity to join our ever-expanding team as we commit to continuous improvement, modern technology, and a supportive work environment; Feedback we receive is that it really makes us a standout employer in the social care sector. Here’s why you’ll love working with us:
- Innovative Approach : We champion change and innovation, utilising modern technology to enhance service delivery.
- Supportive Environment : We foster a culture of psychological safety, wellbeing, and supportive two-way communication.
- Professional Growth : We provide continuous professional development opportunities and encourage our team to grow and excel.
- Community Impact : We create meaningful partnerships in local communities, enhancing social impact and building our reputation.
- Recognition and Rewards : We value and advocate for our employees and recognise all their contributions.
As the Senior Quality Manager in our Complex Care business unit, you will be accountable for overseeing and ensuring the highest standards of care quality. You will develop, implement, and monitor quality improvement initiatives, ensure compliance with regulatory requirements, and promote best practices in services. Your responsibilities will include:
- Business Strategy : Contributing to the development and execution of the business strategy for the complex care business unit.
- Quality Assurance : Developing and implementing a robust quality assurance and risk management framework specific to complex care services.
- Transformation : Leading and managing transformation initiatives, applying best practices and sector innovation to the development of new services.
- Legal and Risk : Keeping up to date with relevant legislation, guidance, and regulations to ensure compliance and best practice.
- Service Delivery : Driving continuous improvement and operational excellence to ensure high standards of care and outstanding outcomes for the people we support.
- People Management : Leading, developing, and motivating your team to create a high-performing group that meets local objectives.
You will work closely with the Quality Leadership Team, Senior Leadership Team, regional teams, Operational Leaders, Business Partners, Managers, and Specialists to ensure the right action and support can be delivered at the right time.
Essential Criteria
To be successful in this role, you will need:
- Professional Qualification : In Health and Social Care, such as a Qualified Nurse, Social Worker, or equivalent.
- Specialized Knowledge : Level 5 QCF Diploma in Adult Care (leadership and management within a health and social care setting).
- Extensive Experience : At least 3 years of experience working within a health and social care setting, preferably in a Quality/Compliance role.
- Regulatory Knowledge : Extensive knowledge of the Health and Social Care Act 2008 and associated regulations.
- Audit and Compliance : Proven experience of conducting audit and compliance inspections.
- Data Analysis : Proficient in data analysis and reporting.
- Training Experience : Experience of providing training to individuals and teams.
- Leadership Skills : Ability to lead teams, manage individual performance, and drive continuous improvement.
- Stakeholder Engagement : Skilled at influencing and negotiating with senior stakeholders.
- Communication Skills : Excellent written, oral, presentation, and communication skills.
- Problem-Solving : Ability to respond to sudden and unexpected demands with effective solutions.
- Personal Attributes : Highly self-motivated, innovative thinker, collaborative, and able to cope with rapid and sustained change.
If you are you a quality-driven leader with a passion for ensuring exceptional care, a role as our Senior Quality Manager in Complex Care could be the perfect role for you and we would love to hear from you. Join us at Community Integrated Care and be part of a team that is transforming lives every day. Apply now
If you would like a more informal conversation about the role before making a formal application, please feel free to give our Complex Care Recruitment Specialist Victoria Andrews a call on 07816 268813.
Senior Quality Manager in Preston employer: Community integrated care
At Community Integrated Care, we pride ourselves on being an exceptional employer in the social care sector, particularly for our Senior Quality Manager role in Complex Care. Our commitment to innovation, professional growth, and a supportive work culture ensures that employees feel valued and empowered to make a meaningful impact in their communities. With a focus on continuous improvement and recognition of contributions, we offer a unique opportunity to lead transformative care initiatives across Yorkshire, the Midlands, and the South of England.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Quality Manager in Preston
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Community integrated care.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Community integrated care.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Community integrated care, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Senior Quality Manager in Preston
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Community integrated care.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Community integrated care.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Community integrated care. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Community integrated care. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Community integrated care
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Community integrated care’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
