At a Glance
- Tasks: Drive higher standards of care and promote continuous improvement in a supportive team.
- Company: Join an award-winning charity dedicated to enhancing lives.
- Benefits: Flexible working hours, competitive salary, and generous annual leave.
- Other info: Full UK driving licence required; equal opportunities employer.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Professional qualification in Health & Social Care and relevant experience.
Community Integrated Care is currently seeking an experienced and confident Quality and Excellence Specialist to join the Quality team in Edinburgh. The role involves working with operational colleagues across local authorities to drive higher standards of care and promote a culture of continuous improvement linked to agreed standards, external research and best practice.
Responsibilities
- Champion person‑centred care across all services, promoting choices, respecting human rights and embedding equal citizenship.
- Provide critical reviews of care status, benchmark new services and validate management assessments.
- Conduct audits, action planning and reviews, guide remedial action planning and revisit sites to ensure quality improvements are achieved.
- Work with the Managing Director and Regional Managers to drive change, ensuring standards are understood and met.
- Partner with the Quality Strategic Lead on the development and delivery of Service Improvement aligned with CQC, CI, commissioners, funders and the needs of service users and their families.
- Deliver the quality audit program: conduct audits, spot checks, mystery shopping, write reports, produce recommendations and record actions in the quality monitoring system.
- Understand CI and local authority standards, support Service Leads in preparing for inspections and contract monitoring.
- Provide monitoring and reporting data on regional quality standards, analyze risks and concerns, and make recommendations for improvement.
- Support operational colleagues across the region and collaborate with the Quality Team to share best practice.
Qualifications
- Professional qualification in Health & Social Care.
- Evidence of continuing professional development.
Experience
- Experience managing a care or support related service.
- Experience of carrying out or being subject to regulated activity or inspections.
- A proven track record of person‑centred outcomes and delivering personalised support.
Benefits
- Flexibility: full‑time hours over 4 days or 5 days, ability to work from home.
- Competitive salary: £20,000‑£22,000 per annum (pro‑rata), plus £3,000 car allowance.
- Contributory pension scheme with life assurance, retail and holiday discounts, cycle‑to‑work scheme and travel discounts.
- 25 days annual leave.
- Immense support through an Employee Assistance Programme, financial support options and a wellbeing fund.
- Opportunity to work for an award‑winning charity passionate about ensuring colleagues and those they support lead the best lives possible.
Additional Information
- Full UK driving licence required; flexible availability, including occasional evenings, weekends and overnight stays.
- Community Integrated Care is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.
Quality and Excellence Specialist - Scotland employer: Community Integrated Care
Community Integrated Care is an exceptional employer, offering a supportive and flexible work environment in Edinburgh for the Quality and Excellence Specialist role. With a strong commitment to person-centred care, employees benefit from competitive salaries, generous annual leave, and a range of wellbeing initiatives, all while contributing to an award-winning charity dedicated to improving lives. The company fosters a culture of continuous improvement and professional development, ensuring that team members can grow and thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Quality and Excellence Specialist - Scotland
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Community Integrated Care.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Community Integrated Care.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Community Integrated Care, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Quality and Excellence Specialist - Scotland
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Community Integrated Care.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Community Integrated Care.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Community Integrated Care. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Community Integrated Care. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Community Integrated Care
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Community Integrated Care’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
