At a Glance
- Tasks: Conduct quality audits and support teams to enhance care services.
- Company: Join one of the UK's largest health and social care charities.
- Benefits: Flexible part-time hours, competitive salary, and generous leave.
- Other info: Opportunity for ongoing learning and career development.
- Why this job: Make a real difference in people's lives through quality improvement.
- Qualifications: Experience in Health & Social Care and strong communication skills.
Part Time - 25 Hours | Flexible Working | Hybrid Working| Regional Travel Around Edinburgh/West Lothian.
Make a Difference Through Quality
Do you enjoy improving services, preparing teams for inspections, carrying out quality audits and supporting managers to achieve the best outcomes for the people they support?
Are you an experienced Social Care Leader or Quality professional looking for your next challenge?
If so, we'd love to hear from you.
Community Integrated Care is looking for a Quality Excellence Specialist to join our Scotland Quality Team. This is an excellent opportunity to step into a dedicated quality role where you’ll help drive continuous improvement across our services while promoting outstanding, person-centred support.
Why You’ll Love Working With Us
- Permanent part-time contract (25 hours per week)
- Hybrid working with flexibility to work your hours across 3-5 consecutive days
- Salary: £30,000-£33,000 plus £3,000 car allowance (pro rata)
- 33 days annual leave, including public holidays (pro rata), with the option to buy more.
- Contributory pension scheme.
- Life Assurance.
- Employee Assistance Programme.
- Retail, travel and holiday discounts.
- Cycle to Work scheme.
- Ongoing learning and career development within one of the UK's leading social care charities.
About Community Integrated Care
Community Integrated Care is one of the UK’s largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.
Our charity was founded in 1988 and we were one of the pioneers of the ‘Care in the Community’ agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.
Since then, we’ve remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.
Working closely with the Quality Team, Regional Managers and Service Leaders, you’ll play a key role in driving quality across our services.
This is a hands‑on quality assurance role where you’ll audit services, review care plans and documentation, analyse performance, support managers to implement improvements and help services prepare for inspections.
Your work will directly influence the quality of support experienced by the people we support.
What You’ll Be Doing
- Carry out quality assurance audits across services.
- Review care plans, support documentation and working practices.
- Produce detailed reports with clear recommendations and improvement actions.
- Support Service Leaders to develop and implement quality improvement plans.
- Help services prepare for Care Inspectorate inspections and Local Authority monitoring.
- Validate quality standards and monitor ongoing compliance.
- Analyse quality data to identify trends, risks and opportunities for improvement.
- Share best practice and promote a culture of continuous improvement.
- Champion person‑centred support, human rights and positive outcomes for the people we support.
- Work in partnership with Regional Managers and the wider Quality Team to improve standards across the region.
We're looking for someone who has experience within Health & Social Care and understands what great quality looks like.
You May Currently Be a
- Registered Manager
- Service Manager
- Deputy Manager
- Operations Manager
- Quality Lead
- Quality Assurance Officer
- Compliance Officer
You'll Ideally Have
- A professional qualification in Health & Social Care.
- Evidence of continuing professional development.
- Experience managing a care or support service.
- Experience of Care Inspectorate or other regulated inspections.
- Strong knowledge of person‑centred support.
- Experience carrying out audits, quality monitoring or service improvement.
- Excellent communication and report writing skills.
- The ability to coach, influence and support managers to improve quality.
Previous experience in a dedicated Quality Assurance role is welcome but not essential. If you’ve successfully managed services, supported inspections or driven quality improvements, we’d love to hear from you.
We're proud to be an Equal Opportunities and Disability Confident employer.
Quality Adviser (Health & Social care) employer: Community Integrated Care
Community Integrated Care is an exceptional employer that prioritises the well-being and professional development of its staff. Located in Andover, this supportive charity fosters a collaborative work culture where employees are encouraged to grow through ongoing training and development opportunities. By joining our team as a Trauma-Informed Registered Manager, you will not only lead a dedicated group of professionals but also make a meaningful impact on the lives of children in care.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Adviser (Health & Social care)
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Community Integrated Care, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Community Integrated Care
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Community Integrated Care.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Community Integrated Care.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Community Integrated Care can really resonate with interviewers and show your commitment to the field.