Service Leader Level 3 - Gosforth, Newcastle upon Tyne
Service Leader Level 3 - Gosforth, Newcastle upon Tyne

Service Leader Level 3 - Gosforth, Newcastle upon Tyne

Newcastle upon Tyne Full-Time 29100 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team to provide exceptional care and support for individuals with complex needs.
  • Company: Join a multi-award-winning charity dedicated to enriching lives in the community.
  • Benefits: Enjoy competitive salary, 33 days annual leave, flexible hours, and ongoing professional development.
  • Why this job: Make a real difference in people's lives while working in a fun and supportive environment.
  • Qualifications: Professional qualification in Health and Social Care and experience in complex care settings.
  • Other info: Be part of a diverse team that values empathy, respect, and personal growth.

The predicted salary is between 29100 - 30000 £ per year.

Community Integrated Care is currently seeking a dedicated and compassionate health and social care professional with experience of Complex Care services for a Service Leader based in Gosforth, Newcastle upon Tyne.

Benefits & USP’s

  • Salary from £34,102 - £35,694 (Depending on experience)
  • Work doing the things you enjoy, meaning work never feels like work
  • Work for a multi award-winning Charity that reinvests all profits into the people we support, our workforce and local communities
  • Managed by supportive senior leaders
  • 33 Days annual leave inclusive of statutory bank holidays (full time; part time pro-rata)
  • Pension Scheme
  • No uniform - casual dress
  • Flexible Working Hours & Shift patterns
  • DBS / PVG paid
  • Shopping Discounts Scheme
  • Ongoing continued professional development and progression opportunities
  • Recommend a Friend Bonus scheme
  • Financial Hardship Fund
  • Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enrich the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or been shortlisted for over 100 national and regional awards!

We are focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and, in return, we invest in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and PPE you need in your role and will help you develop your career with us.

We are a team supporting six young adults in Ridgewood who are in their 20s and 30s with varied needs, and we are mobile and active in the community. Some may require different levels of support in their home or in the community, including learning difficulties, communication, and autism.

What Is Important To Us

  • Our homes - we are very proud of our own bungalows and decorate them with our own favourite things.
  • Being busy - we all like different things, including shopping, music, gaming, eating out, cinema, theatre, the park, walks, public transport, bowling, days in the country and more.
  • Having Fun - we like to have fun with our staff team, stay independent in our bungalows, and may have parties and crafts in our office or garden for gatherings.
  • Our Staff - we like warm, friendly, and kind staff who enjoy going on adventures and positive energy; no two days are the same.

Qualifications

About You

  • Professional Qualification in Health and Social Care (e.g., Nurse, Social Worker, SVQ Level 4 (Scot)/ Care and Management Level 5 (Eng)).
  • Evidence of Continuing Professional Development
  • Medication Level 3 training and ability to undertake competency assessments for support workers (desirable)
  • Experience of getting to know people individually and ensuring their needs are met with care, kindness and respect
  • Experience of working independently
  • Understanding of person-centred support
  • Experience of working in Complex Care within a social or health care setting
  • Working with MDT teams and participating in Complex Care case reviews
  • Working with people who require intensive support planning to ensure safety and quality of life
  • Proven track record of working in a health and social care setting
  • Experience of working to budgetary targets and improvement plans
  • Experience of leading teams and managing performance
  • Experience of working to CQC/CI regulations and inspector processes

This is a great opportunity to make a genuine difference, where you will be responsible for leading an engaged and motivated team to change lives and deliver person-centred outcomes for every person we support. You will also take the lead by driving performance, setting the pace and direction within services, promoting a positive and passionate culture, and ensuring that services are appropriately and effectively resourced to change lives for the better.

Naturally it is important that you share our company values—we include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People’s values are important to us, so we look for people with:

  • Patience
  • Empathy, compassion and sensitivity to others
  • A strong work ethic
  • Reliability
  • Honesty
  • Determination
  • A problem solver
  • Resilience

If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click Apply to continue to our short application form.

If you want to learn more about the role before applying, please contact our recruitment specialist, Vicki Andrews, for a friendly informal chat on 07816 268813 or email Victoria.Andrews@c-i-c.co.uk

A Place I Belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to be a truly fair and equal employer where individual diversity is valued. By encouraging and embracing diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger workforce reflecting the people we support and the communities in which we work.

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re proud to be a Hive HR Employee Voice Certified organisation, recognizing our commitment to a culture where colleagues are encouraged to share feedback and actions are taken to drive positive change.

Service Leader Level 3 - Gosforth, Newcastle upon Tyne employer: Community integrated care

Community Integrated Care is an exceptional employer, offering a supportive and inclusive work environment in Gosforth, Newcastle upon Tyne. With a focus on employee wellbeing, flexible working hours, and ongoing professional development, we empower our staff to thrive while making a meaningful impact in the lives of those we support. Join us in a rewarding career with a multi-award-winning charity that values compassion, respect, and personal growth.
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Contact Detail:

Community integrated care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Leader Level 3 - Gosforth, Newcastle upon Tyne

✨Tip Number 1

Get to know the company culture! Before your interview, check out Community Integrated Care's website and social media. Understanding their values and mission will help you connect during the conversation.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in health and social care.

✨Tip Number 3

Show your passion! During the interview, share specific examples of how you've gone the extra mile for those you support. This will demonstrate your commitment to person-centred care and align with their values.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Service Leader Level 3 - Gosforth, Newcastle upon Tyne

Professional Qualification in Health and Social Care
Experience in Complex Care services
Person-Centred Support
Medication Level 3 training
Understanding of CQC/CI regulations
Team Leadership
Performance Management
Budgetary Target Management
Empathy and Compassion
Problem-Solving Skills
Resilience
Communication Skills
Ability to Work Independently
Experience with MDT Teams

Some tips for your application 🫡

Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you passionate about health and social care.

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Service Leader. Mention specific examples from your past that demonstrate your ability to lead and support others in a complex care setting.

Showcase Your Values: We’re all about values here at Community Integrated Care. Make sure to reflect our core values—like empathy, respect, and determination—in your application. This will show us that you’re a great fit for our team!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and you’ll be one step closer to joining our amazing team dedicated to making a difference!

How to prepare for a job interview at Community integrated care

✨Know Your Values

Before the interview, take some time to reflect on Community Integrated Care's values: We Deliver, We Aspire, We Respect, and We Enable. Think about how your personal values align with theirs and prepare examples that showcase your commitment to these principles.

✨Showcase Your Experience

Be ready to discuss your experience in Complex Care services. Prepare specific examples of how you've met individual needs with care and respect, and how you've worked with multidisciplinary teams. This will demonstrate your capability and understanding of the role.

✨Ask Thoughtful Questions

Prepare a few insightful questions to ask during the interview. This could be about their approach to person-centred support or how they foster a positive culture within the team. It shows you're genuinely interested and have done your homework.

✨Demonstrate Your Passion

Let your passion for health and social care shine through. Share stories that highlight your empathy, compassion, and determination to make a difference in people's lives. This will resonate well with the interviewers and show that you’re a great fit for their team.

Service Leader Level 3 - Gosforth, Newcastle upon Tyne
Community integrated care
Location: Newcastle upon Tyne

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