Mental Health Support Worker

Why You’ll Love Working With Us

• £13.86 per hour – because your time and care are valuable
• Do what you love – hobbies, chats, walks, cooking… it’s all part of the job
• Multi award‑winning charity – we reinvest profits into YOU and the people we support
• Supportive leadership – we’ve got your back, always
• No uniforms – just comfy, casual clothes
• Guaranteed shifts – contracted hours each week with rotas available 4 weeks in advance
• Shopping discounts – because treats are important
• Ongoing training & career progression – grow with us
• Recommend‑a‑Friend bonus – bring your besties
• Financial hardship fund – we’re here when life gets tough
• Free DBS check – we’ve got it covered
• Spend your whole shift with one person – build real connections

Who We Are

We’re one of the UK’s largest health and social care charities, and we’re proud to be pioneers in person‑centred care. Our vision? Your Life, Your Choice. Our strategy? Best Lives Possible. And our vibe? Supportive, passionate, and always up for making a difference.

Whether you’re new to care or a seasoned pro, we’ll give you the tools, training, and TLC to thrive. Because when you go the extra mile for others, we go the extra mile for you.

Support Workers Wanted – Dumfries

Full‑time | Day Shifts | Includes Some Weekends

Make a Real Difference – Even When It’s Tough

Are you looking for a role where you can truly change lives? Do you have the resilience and compassion to support people through their most challenging times? If yes, we want you on our team!

About The Role

You’ll be supporting individuals with mental health concerns, complex care needs, learning disabilities, and addiction backgrounds to live independently in their own homes. This isn’t always easy—some days will test your patience and creativity—but the rewards are huge.

What You’ll Do

• Medication administration
• Cooking and meal prep
• Personal care
• Helping manage finances and maintain a safe home

What Makes This Role Unique?

The people we support have faced significant challenges, but they’re determined to enjoy life. They love:

• Lunch outings
• Art groups
• Swimming
• Baking
• Walks
• Movie nights
• Jigsaws
• …and they’re always open to new experiences!

What You Need To Know

This role can be emotionally and mentally demanding. You’ll need:

• Resilience and empathy
• Ability to stay calm under pressure
• A genuine commitment to helping people overcome barriers

Shift Details

Our service runs 24/7, so flexibility is key. You’ll work day shifts with some weekends and occasional waking nights.

Pay & Benefits

We are passionate about our people and every year we invest heavily in our front‑line worker pay, in line with the Living Wage increase each April. This means that from 1st April 2026, our payrate for this role will be increasing to £13.86 per hour.

How to Apply

Curious about the role? Reach out to our Recruitment Specialist, Sarah Duncan, at recruitment.region1@c-i-c.co.uk.

If this sounds like your kind of job, hit ‘Apply’ and fill out our short form.

Need adjustments during the process? Just email recruitment.region1@c-i-c.co.uk.

We’re proud to be an Equal Opportunities and Disability Confident employer. Good luck—we can’t wait to meet you.