Bank Support Worker – England in Kirkby

Benefits & USP’s:

• £13.12 per Hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all its profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• We are based in one location, so no need to be a car driver
• Guaranteed & Contracted Hours
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enrich the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do. Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Possible’. We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!

We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

Who you’ll be supporting & more about the role:

Working with housing associations and local authorities, we provide care and support in purpose-built accommodation for older people, offering a home-from-home environment, with support on-hand when needed. You will have access to a wide range of facilities, services and activities, aimed at supporting you to maintain a great quality of life, as well as improving your health and wellbeing. These include:

• 24-hour support
• Housing-related support
• Personal care, such as support with medication and to take care of your health and wellbeing
• Meals – either assisted or prepared for you
• Leisure and recreation activities
• Domestic help
• Support to build or maintain links with your community
• Support to maintain relationships with family and friends

Our Extra Care Services are all based in the heart of the community, with easy access to local shops, supermarkets and transport routes. We have 6 staff on during the day, three staff on an afternoon and two staff at night. We have a variety of shifts to suit the support needs of individuals. Shifts are: 7am – 7pm, 7am – 3pm, 3pm – 11pm and a night shift of 22.00 pm – 7am and staff are required to work a mixture of shifts and every other weekend. We are looking for Bank Support Workers.

For us, learning never stops. Staff training is a big focus, and our in-house training team makes it happen for every employee. It starts on Day One with our e-learning induction programme, based on the Skills for Care Standards, which gives you all the training you need for a confident beginning. Throughout your career with us, you’ll take part in continued professional development and get lots of training opportunities and support to gain professional qualifications. With us, you can reach your full potential and make the most of the many opportunities for career progression.

Your values:

What essential skills and experience is needed for the role? We know it takes a special person to work in social care and we recognise that not everyone that would be perfect for the role will have professional experience. This is why we're really passionate about recruiting to individuals’ values and we recruit people from all walks of life; from people with vast experience in a support worker or care assistant role, from people with lived experiences who may have friends or relatives with disabilities or have looked after older relatives, to people with no experience at all. Naturally, it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People's values are important to us, so we look for people with:

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click 'Apply' to take you through to our short application form. If you are interested in learning more about the role before submitting your application, please feel free to contact Julie Macdonald, our recruitment specialist, for a friendly informal chat on email [email protected]

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to be an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work. By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice. We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there.

We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [email protected] Community Integrated Care is an Equal Opportunities and Disability Confident employer. We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level. In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34. The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.