At a Glance
- Tasks: Drive care quality standards and support continuous improvement across local authorities.
- Company: Join an award-winning charity dedicated to enhancing lives.
- Benefits: Flexible working hours, competitive salary, and generous annual leave.
- Other info: Supportive environment with opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in care management and a passion for person-centred outcomes.
The predicted salary is between 20000 - 22000 £ per year.
Community Integrated Care is currently seeking an experienced and confident Quality and Excellence Specialist to join the Quality team in Edinburgh. As Quality and Excellence Specialist, you will work alongside other members of the Quality Team, to support operational colleagues across various local authorities in your span of control. You will play an essential role in driving upwards standards of care quality and helping to deliver on our strategic priority of developing a culture of continuous improvement linked to agreed standards, external research and sharing best practice.
With experience of managing a care or support related service, you will be familiar with carrying out or being subject to regulated activity/inspections. A proven track record of person centred outcomes and delivering personalised support is also essential. Due to the nature of the role, it is essential that you have a full UK driving licence and can work flexibly in accordance with needs of post; occasional evening and weekend and overnight stays away from home.
Benefits
- Flexibility! You can work your full time hours over 4 days and enjoy a long weekend, or work over 5 days to accommodate your other commitments.
- Competitive salary (pro‑rata): £20,000-£22,000 per annum, based on £30,000 - £33,000 FTE, plus £3,000 car allowance.
- Pension: contributory pension scheme.
- Benefits: life assurance, retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app.
- Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives possible.
- Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
- Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life.
- 25 days Annual Leave.
Who you’ll be supporting & more about the role:
As a Quality and Excellence Specialist, you will work alongside other members of the Quality Team, to support operational colleagues across various local authorities in your span of control. You will play an essential role in driving upwards standards of care quality and helping to deliver on our strategic priority of developing a culture of continuous improvement linked to agreed standards, external research and sharing best practice.
Day to Day
- Be a champion for exceptional care and support everywhere; including a person-centred ethos (personalised care planning, promoting choices and preferences, respecting human rights and embedding equal citizenship) in every aspect of the role.
- Be able to provide a critical review of the status of care and support delivery within a service through the provision of initial benchmarking of new services and validation of Management assessments for existing services.
- Audit, action planning and review. Be able to provide a critical review of the status of care delivery within a service, provide guidance and assistance on remedial action planning and then revisit homes as appropriate to test whether plans have been implemented and quality improvements achieved.
- Provide guidance on remedial action planning and, in partnership with the Managing Director and Regional Managers, drive change to ensure standards are understood and met.
- Work in partnership with the Quality Strategic Lead on the development and delivery of Service Improvement to ensure that it reflects the needs of the business, and incorporates the standards laid down by CQC, CI, Commissioners, Funders; the people we support and their families/advocates.
- Responsible for delivery of much of the quality audit programme, including undertaking regular quality audits, spot checks, mystery shopping, writing reports, producing recommendations, recording actions on a quality monitoring system.
- Be aware and have an understanding of the standards set by CI and Local Authority (LA) monitoring tools, and support the Service Leads to prepare for inspection and contract monitoring.
- Provide monitoring and reporting data on regional quality standards to facilitate effective decision making. This will include analysing data, identifying and highlighting risks and concerns along with making recommendations for improvement.
Your values:
The ideal candidate will have experience of managing a care or support related service and you will be familiar with carrying out or being subject to regulated activity/inspections. A proven track record of person centred outcomes and delivering personalised support is also essential.
Qualifications
- Professional Qualification in Health & Social Care.
- Evidence of Continuing Professional Development.
Experience
- Experience of managing a care or support related service.
- Experience of carrying out or being subject to regulated activity/inspections.
- A proven track record of person centred outcomes and delivering personalised support.
Community Integrated Care is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Quality and Excellence Specialist - Scotland in Glasgow employer: Community Integrated Care
Community Integrated Care is an exceptional employer, offering a flexible work environment that allows you to balance your professional and personal commitments while making a meaningful impact in the lives of others. With a strong focus on employee development, competitive benefits including a contributory pension scheme, and a commitment to fostering a culture of continuous improvement, you'll find ample opportunities for growth and support in your role as a Quality and Excellence Specialist in Edinburgh. Join us in our mission to ensure the best lives possible for both our colleagues and the people we support.
StudySmarter Expert Advice🤫
We think this is how you could land Quality and Excellence Specialist - Scotland in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Quality and Excellence Specialist - Scotland in Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Quality and Excellence Specialist role. Highlight your experience in managing care services and your understanding of quality standards, as this will show us you’re the right fit for our team.
Showcase Your Passion:We want to see your enthusiasm for improving care quality! Share specific examples of how you've driven change or implemented best practices in previous roles. This will help us understand your commitment to person-centred outcomes.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great addition to our Quality Team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at Community Integrated Care
✨Know Your Stuff
Make sure you’re well-versed in the standards and regulations that govern care quality. Brush up on CQC and CI guidelines, as well as any recent changes in legislation. This will show your potential employer that you’re not just familiar with the role but also passionate about maintaining high standards.
✨Showcase Your Experience
Prepare specific examples from your past roles where you’ve successfully driven improvements in care quality or implemented person-centred outcomes. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewers to see your impact.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to quality improvement and how they support their staff. This not only shows your interest but also helps you gauge if the organisation aligns with your values.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours and travel, be ready to discuss how you manage your time and adapt to changing circumstances. Share examples of when you’ve successfully balanced multiple commitments or adapted to unexpected challenges in your previous roles.
