Employee Relations Specialist

Employee Relations Specialist

Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support our People Team with expert advice on Employee Relations matters and promote a positive workplace culture.
  • Company: Join an award-winning charity dedicated to improving lives and fostering employee engagement.
  • Benefits: Enjoy flexible working hours, hybrid options, retail discounts, and access to training resources.
  • Other info: Be part of a dynamic team that values feedback and promotes continuous improvement.
  • Why this job: Make a real difference in employee relations while developing your career in a supportive environment.
  • Qualifications: Experience in managing complex employee relations cases; CIPD qualification is a plus.

The predicted salary is between 30000 - 40000 £ per year.

Community Integrated Care is on an exciting journey of transformation and growth and we are looking to recruit an experienced Employee Relations Specialist to join our People Team based in Widnes. This is a full time, permanent post and you can be based anywhere in the North West but must be able to travel to our office in Widnes as and when required.

What is The Deal for you?

  • Flexibility! You can work your full time hours over 4 days and enjoy a long weekend, or work over 5 days to accommodate your other commitments.
  • Hybrid Working! With this role you have the option of working from home or from one of our regional offices - or a blend between the two!

Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app.

Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives possible.

Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!

Dare to Learn: Access to our amazing online training platform where you can upskill taking a variety of courses and qualifications.

Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life.

The Successful candidate will provide expert, high quality advice, coaching and support to our Regional People Team on complex Employee Relations matters. You will help to ensure a fair and consistent approach to the Charity’s policies and procedures, thus promoting a positive Employee Relations culture whilst minimising risks. You will also take an active role in the upskilling of our Regional People Team and Leaders through the creation and delivery of training and supporting projects to continuously improve our Employee Relations framework.

Day to Day (list not exhaustive):

  • Acting as a point of escalation to advise, guide and support Regional People Team members with complex matters relating to Employee Relations issues.
  • Oversee ER matters such as: disciplinaries, grievance, performance management, flexible working, to ensure legal compliance, consistency of application and minimise risk to the organisation.
  • Contribute to the development of the Employee Relations Training Plan to ensure the ongoing development of the Regional People Team and Leaders in effectively managing ER matters, best practice and legal changes.
  • Coach and upskill managers through training and to effectively enable them to lead on ER cases.
  • Develop effective relationships with the business to promote good employee relations across the organisation and high levels of staff engagement and performance.
  • Monitor trends and patterns in employment practices using MI and advising on appropriate proactive action as a result.
  • Create, review and update policies and procedures as and when required in line with Employment Law and organisational requirements.
  • Undertake case reviews to learn lessons, share best practice, promote consistency and reduce risk to the Charity.
  • Contribute to organisational projects to continuously improve our Employee Relations framework.

Our ideal Candidate Skills and Experience:

  • CIPD qualification is desirable but experienced candidates will be considered.
  • Proven experience of managing complex employee relations cases and full and detailed understanding of HR policies and employment legislation.
  • Experience of working in a fast paced, high volume caseload organisation.
  • Experience of creating and delivering training in the effective management of ER issues.
  • Experience in clinical environment where CQC/Care Inspectorate regulations have been in force (Desirable).
  • Knowledge of Employment Law and its practical application.
  • Knowledge of ER procedures and processes – Early Conciliation, Employment Tribunals, Discrimination.

Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

Employee Relations Specialist employer: Community Integrated Care

Community Integrated Care is an exceptional employer that prioritises flexibility and employee wellbeing, offering the opportunity to work full-time hours over four days or five, alongside hybrid working options. As an award-winning charity, we are dedicated to fostering a positive work culture with extensive development opportunities, including access to online training and support through our Employee Assistance Programme. Join us in making a meaningful impact while enjoying benefits like retail discounts and a commitment to your professional growth.
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Contact Detail:

Community Integrated Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Employee Relations Specialist

✨Tip Number 1

Network like a pro! Reach out to your connections in the Employee Relations field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you!

✨Tip Number 2

Prepare for those interviews by brushing up on your ER knowledge. Familiarise yourself with common scenarios and how you’d handle them. This will show potential employers that you’re not just knowledgeable but also ready to tackle real-world challenges.

✨Tip Number 3

Don’t forget to showcase your training skills! If you’ve created or delivered training before, be sure to highlight this in conversations. It’s a great way to demonstrate your ability to upskill others, which is key for the role.

✨Tip Number 4

Apply through our website! We love seeing applications come directly from passionate candidates. Plus, it gives you a chance to explore more about our culture and values before you even step into an interview.

We think you need these skills to ace Employee Relations Specialist

Employee Relations Expertise
CIPD Qualification (desirable)
Complex Case Management
HR Policies Knowledge
Employment Legislation Understanding
Training Development and Delivery
Coaching Skills
Relationship Building
Monitoring Employment Trends
Policy Creation and Review
Organisational Project Contribution
Knowledge of ER Procedures
Experience in Fast-Paced Environments
Understanding of CQC/Care Inspectorate Regulations (desirable)

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Employee Relations Specialist role. Highlight your relevant experience and skills that match the job description, especially around managing complex ER cases and understanding employment legislation.

Showcase Your Passion: Let us see your enthusiasm for employee relations! Share examples of how you've contributed to a positive workplace culture or improved employee engagement in your previous roles. We love candidates who are genuinely passionate about making a difference.

Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make your achievements stand out. We appreciate straightforward communication, especially when it comes to complex topics like ER matters.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our amazing charity and what we stand for.

How to prepare for a job interview at Community Integrated Care

✨Know Your Employee Relations Stuff

Make sure you brush up on your knowledge of employee relations policies and employment legislation. Familiarise yourself with common ER issues like disciplinaries and grievances, as well as the legal frameworks surrounding them. This will help you demonstrate your expertise during the interview.

✨Showcase Your Training Skills

Since the role involves creating and delivering training, be ready to discuss any past experiences where you've successfully trained others. Prepare examples that highlight your ability to coach and upskill managers in handling ER matters effectively.

✨Demonstrate Your Problem-Solving Skills

Think of specific instances where you've managed complex employee relations cases. Be prepared to share how you approached these situations, the challenges you faced, and the outcomes. This will show your potential employer that you can handle the pressures of a fast-paced environment.

✨Connect with Their Values

Research Community Integrated Care and understand their mission of promoting positive employee relations and supporting colleagues. During the interview, express how your values align with theirs and how you can contribute to their goal of ensuring the best lives possible for both staff and those they support.

Employee Relations Specialist
Community Integrated Care
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