At a Glance
- Tasks: Lead internal communications and engagement activities to inspire and connect colleagues.
- Company: Join one of the UK's largest social care charities making a real difference.
- Benefits: Flexible working hours, retail discounts, and a contributory pension scheme.
- Other info: Collaborative team environment with opportunities for career development and national travel.
- Why this job: Make an impact by enhancing colleague experiences and shaping a positive culture.
- Qualifications: Experience in internal communications and a passion for colleague engagement.
The predicted salary is between 35000 - 42000 £ per year.
Are you an experienced communications professional who knows how to turn strategy into meaningful colleague engagement? Do you enjoy creating campaigns, conversations and experiences that help people feel informed, involved and inspired? Do you want your work to genuinely matter – helping thousands of colleagues across the UK feel connected to a shared purpose while contributing to better lives for the people we support?
Community Integrated Care is one of the UK's largest social care charities, supporting thousands of people with learning disabilities or mental health conditions to live the lives they choose. As we deliver our ambitious five-year strategy – Best Lives, Bolder – this is a defining moment for our organisation. We're focused on building a culture where colleagues feel heard, valued and empowered, and where communication and engagement play a vital role in helping us achieve our ambitions.
This is a full-time permanent, national role with hybrid working. You will be required to work from our head office at least once a week, so our ideal candidate will be based within an hour's commute of Widnes, Cheshire.
What is The Deal for you?
- Flexibility! You can work your full-time hours over 4 days and enjoy a long weekend or work over 5 days to accommodate your other commitments.
- Pension: Contributory pension scheme
- Benefits: Retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app.
- Best Lives Possible: You'll be working for an award-winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder.
- Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
- Dare to Learn: Access to our amazing online training platform where you can upskill taking a variety of courses and qualifications.
- Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life.
This role is perfect for someone who wants to build an incredible career in an award-winning communications team while taking ownership of colleague communications and engagement across a large, UK wide organisation. You'll lead the delivery of communications and engagement activity that helps colleagues feel informed, connected and motivated. From organisation-wide communications and leadership events to colleague listening, recognition programmes and engagement campaigns, you'll play a central role in shaping colleague experience and ensuring every voice has the opportunity to be heard.
Working closely with senior leaders, support service teams and operational colleagues, you'll provide expert advice, deliver engaging communications and use colleague insight to drive continuous improvement. You'll help create meaningful opportunities for colleagues to influence decisions, strengthen culture and connect with our shared vision for the future.
You'll also lead our approach to colleague voice and engagement, overseeing activities such as engagement surveys, colleague listening initiatives and our GameChangers forum, ensuring feedback is translated into meaningful action that makes a real difference.
What you'll be doing:
- Leading the delivery of internal communications and engagement activity across the organisation
- Developing and delivering communication strategies that support organisational and workforce priorities
- Owning and delivering our regular internal communications cycle, including colleague communications, leadership updates, webinars and manager briefings
- Managing and continuously improving colleague communication channels, including the intranet, Viva Engage, email communications and You First magazine
- Creating engaging content and campaigns that bring our Best Lives, Bolder strategy to life
- Leading colleague listening activity, including engagement surveys, pulse surveys, focus groups and other feedback mechanisms
- Managing and developing our GameChangers colleague forum to ensure colleague insight is captured, shared and acted upon
- Leading reward, recognition and engagement initiatives, including colleague awards, awareness campaigns and wellbeing activity
- Providing trusted communications and engagement advice to leaders and stakeholders across the organisation
- Acting as a guardian of brand, tone of voice and communication standards
- Monitoring and evaluating communications and engagement activity, using data and insight to improve impact and effectiveness
- Leading, coaching and developing an Internal Communications & Engagement Specialist
What we're looking for:
We're looking for a confident, creative and strategic communications professional who is passionate about colleague engagement and committed to creating great colleague experiences.
You’ll bring:
- Proven experience in an internal communications, engagement or employee experience role
- Experience developing and delivering communication and engagement strategies, campaigns and initiatives
- Experience leading colleague listening activity, including engagement surveys and insight analysis
- Experience developing recognition, engagement and culture-building programmes
- Excellent communication, writing and storytelling skills
- Strong stakeholder management skills, with confidence working alongside senior leaders
- The ability to translate complex information into clear, engaging and accessible communications
- Experience working across a dispersed workforce and engaging diverse audiences
- Strong planning and organisational skills, with the ability to manage multiple priorities
- The ability to interpret insight and data to inform decisions and improve outcomes
- A proactive, collaborative and solutions-focused approach
- The ability to switch seamlessly between strategic thinking and hands-on delivery
If you want to take on a role where your work will strengthen culture, amplify colleague voice and help thousands of colleagues feel connected to a meaningful purpose, we'd love to hear from you.
Why join us
- You'll be working for an award-winning charity that’s passionate about ensuring our colleagues and the people we support lead the best lives possible.
- Flexible hours - work 37.5 hours over four days for a long weekend, or across five days to suit you. You can also work from home, with at least one day per week at our Widnes Head Office.
- A collaborative, values-driven team where your work will be seen, valued and celebrated.
- Opportunities to travel nationally and attend sector events and media moments.
- A contributory pension scheme to help you plan for the future.
- Wellbeing support, including a 24/7 Employee Assistance Programme, financial support options and a wellbeing fund.
- Retail discounts, holiday deals, cycle to work scheme and travel discounts via our benefits app.
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
Successful candidates will be invited to interview on Thursday 10th September at our head office in Widnes.
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34. The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.
Locations
Internal Communications & Engagement Manager in Cheshire, Warrington employer: Community Integrated Care
Community Integrated Care is an exceptional employer that prioritises the well-being and professional development of its staff. Located in Andover, this supportive charity fosters a collaborative work culture where employees are encouraged to grow through ongoing training and development opportunities. By joining our team as a Trauma-Informed Registered Manager, you will not only lead a dedicated group of professionals but also make a meaningful impact on the lives of children in care.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Communications & Engagement Manager in Cheshire, Warrington
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Community Integrated Care.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Community Integrated Care.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Community Integrated Care.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Community Integrated Care. Apply directly through us to stand out!
We think you need these skills to ace Internal Communications & Engagement Manager in Cheshire, Warrington
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Community Integrated Care. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Internal Communications & Engagement Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Community Integrated Care
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Community Integrated Care. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
