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- Tasks: Lead a team to support individuals with complex needs in a caring environment.
- Company: Join a multi-award-winning charity dedicated to making a difference.
- Benefits: Enjoy a competitive salary, flexible hours, and ongoing professional development.
- Other info: Be part of a supportive team with excellent career progression opportunities.
- Why this job: Make a real impact in people's lives while growing your career.
- Qualifications: Experience in health and social care leadership is essential.
The predicted salary is between 30920 - 31874 ÂŁ per year.
Community Integrated Care is looking for a dedicated and compassionate Health and Social Care professional to serve as a Service Leader based in Worcester.
Benefits
- Salary from ÂŁ30,920 to ÂŁ31,874 per year, depending on experience
- Work that you enjoy – work never feels like work
- Multi‑award‑winning charity that reinvests all profits into the people we support, our workforce and local communities
- Supportive senior leadership
- Pension scheme
- Flexible working hours and shift patterns
- DBS / PVG covered
- Shopping discount scheme
- Ongoing professional development and progression opportunities
- Refer a friend bonus scheme
- Financial hardship fund
- Well‑being investment
Key Responsibilities
- Lead and manage a team of Advanced Support Workers across a purpose‑built block of bungalows for seven people and several new single‑person tenancies.
- Drive performance, promote reflective practice and set the direction of services.
- Promote a positive, passionate culture and ensure services are appropriately resourced.
- Provide support for teams during weekend and on‑call duties on a rota within the management team.
- Manage the care of people with complex needs, including autism, complex learning disability, mental health conditions, forensic backgrounds and risk of offending.
- Implement Positive Behavioural Support strategies and coach teams to reduce challenging behaviours and use of restrictive interventions.
- Lead reflective practice sessions, de‑briefs, supervision and actively seek and give feedback.
- Coordinate transition of clients from inpatient settings and collaborate with multi‑disciplinary teams and clinicians.
- Use basic IT systems effectively and maintain documentation.
Qualifications & Experience
- Previous experience in leadership within health and social care, particularly with complex needs populations.
- Experience with trauma‑ or psychologically‑informed care and awareness of attachment theory preferred.
- Experience in implementing Positive Behavioural Support, risk management and restrictive intervention reduction.
- Professional qualification in Health and Social Care – e.g., Nurse, Social Worker, SVQ Level 3 (plus supervisory units – Scotland) or Care Management Level 3 (England).
- Strong communication, organisational and problem‑solving skills.
- Ability to work calmly and confidently in crisis situations.
Values
- Patience
- Empathy, compassion and sensitivity to others
- Strong work ethic
- Reliability
- Honesty
- Determination
- Problem‑solving
- Resilience
Community Integrated Care is an Equal Opportunities and Disability Confident employer.
Service Leader Level 1 - Worcester in Birmingham employer: Community Integrated Care
Contact Detail:
Community Integrated Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Leader Level 1 - Worcester in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the health and social care sector, especially those who work at Community Integrated Care. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and complex needs. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Show your passion for the role! During interviews, share specific examples of how you've made a difference in previous positions. This will demonstrate your commitment to the values that Community Integrated Care stands for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Service Leader Level 1 - Worcester in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Service Leader. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Passion: Let your enthusiasm for health and social care shine through! Share personal stories or experiences that demonstrate your commitment to supporting individuals with complex needs, as this is key to our mission at Community Integrated Care.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. This helps us see how you can fit into our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures it reaches the right people and gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Community Integrated Care
✨Know Your Stuff
Make sure you understand the key responsibilities of the Service Leader role. Familiarise yourself with concepts like Positive Behavioural Support and trauma-informed care. This will help you demonstrate your expertise and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team, especially in challenging situations. Highlight how you’ve driven performance and promoted a positive culture, as these are crucial for the role.
✨Emphasise Your Values
Community Integrated Care values patience, empathy, and resilience. Think of specific instances where you've embodied these values in your work. Sharing these stories will resonate well with the interviewers and align you with their mission.
✨Ask Thoughtful Questions
Prepare some insightful questions about the organisation's approach to supporting complex needs populations or their ongoing professional development opportunities. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.