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- Tasks: Support local communities by building relationships and resolving tenancy issues.
- Company: Community Housing, dedicated to creating inclusive neighbourhoods.
- Benefits: Competitive salary, hybrid working, and a supportive team environment.
- Why this job: Make a real difference in people's lives and foster thriving communities.
- Qualifications: Experience in customer service, strong communication skills, and a full UK driving licence.
- Other info: Join a team that values respect, collaboration, and community impact.
The predicted salary is between 30000 - 38000 £ per year.
Are you passionate about making a difference in local communities? Do you thrive on building relationships and helping people feel safe and supported in their homes? If so, we’d love to hear from you!
At Community Housing, we put customers at the heart of everything we do. We’re looking for a Neighbourhood Coordinator to join our Housing Services team and play a vital role in creating thriving, inclusive communities.
Key Responsibilities:- Be the trusted point of contact for customers, providing advice and support to help them sustain successful tenancies.
- Build strong relationships through regular contact, home visits, and community engagement.
- Take proactive steps to resolve issues, including tenancy breaches and anti-social behaviour, using early intervention and supportive solutions.
- Manage a neighbourhood-based caseload, focusing on tenancy sustainment and community & customer wellbeing.
- Promote safe, welcoming neighbourhoods and encourage resident involvement in community initiatives.
- Carry out property and neighbourhood inspections, ensuring homes are well-maintained and meet health and safety standards.
- Experience in a customer-focused role, ideally within housing, social care, or community services.
- Excellent communication skills and a compassionate approach.
- Confidence in managing challenging conversations calmly and respectfully.
- Strong organisational skills and the ability to manage a varied caseload.
- A full UK driving licence and access to a vehicle.
This is a fantastic opportunity to be part of a supportive team that values respect, collaboration, and making a positive impact in our communities.
Neighbourhood Coordinator in Worcester employer: Community Housing
Contact Detail:
Community Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Coordinator in Worcester
✨Tip Number 1
Get to know the company! Research Community Housing and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a difference in local communities.
✨Tip Number 2
Practice your communication skills! As a Neighbourhood Coordinator, you'll need to build strong relationships. Role-play potential scenarios with friends or family to get comfortable with handling challenging conversations and showcasing your compassionate approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend community events where Community Housing is involved. Building these connections can give you insider knowledge and potentially a foot in the door.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the role and makes it easier for us to keep track of your application.
We think you need these skills to ace Neighbourhood Coordinator in Worcester
Some tips for your application 🫡
Read the Job Specs Carefully: Before you start writing, make sure you’ve read through the job description thoroughly. We want to see how your experience aligns with what we’re looking for, so highlight those relevant skills and experiences in your application.
Show Your Passion: We’re all about making a difference in local communities, so let that shine through in your application! Share specific examples of how you’ve made an impact in previous roles or how you’ve built relationships with customers.
Be Clear and Concise: When it comes to your written application, clarity is key. Use straightforward language and avoid jargon. We want to understand your experiences and skills without having to decipher complex sentences!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Neighbourhood Coordinator role. We can’t wait to hear from you!
How to prepare for a job interview at Community Housing
✨Know Your Community
Before the interview, take some time to research the local community and its needs. Understanding the specific challenges and strengths of the neighbourhood will show your genuine interest and commitment to making a difference.
✨Showcase Your Communication Skills
As a Neighbourhood Coordinator, strong communication is key. Prepare examples from your past experiences where you successfully resolved conflicts or built relationships. This will demonstrate your ability to handle challenging conversations with compassion.
✨Highlight Your Organisational Skills
Be ready to discuss how you manage a varied caseload effectively. Share specific strategies or tools you use to stay organised and ensure that you can provide the best support to your customers.
✨Demonstrate Your Passion
Let your passion for community work shine through during the interview. Share personal stories or experiences that illustrate why you care about helping others and how you envision contributing to creating thriving, inclusive communities.
