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For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage client expectations through various contact methods.
- Company: Community-focused housing organisation dedicated to making a difference.
- Benefits: Part-time hours, supportive team environment, and the chance to impact your community.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Join a friendly team and enjoy a fulfilling role in your community.
The predicted salary is between 10 - 13 £ per hour.
A community-focused housing organization seeks a Customer Experience Representative in Kidderminster, offering a part-time fixed-term contract. You will play a vital role in delivering exceptional customer service, managing expectations through various contact methods, and ensuring customer satisfaction.
The role involves problem-solving and maintaining a positive experience for all clients. This position provides an opportunity to make a difference in the community while working within a supportive team environment.
Part-Time Customer Experience Specialist – Housing Services employer: Community Housing
Contact Detail:
Community Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Experience Specialist – Housing Services
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or those who work at the organisation. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle tricky situations and keep that positive vibe going. We want to see your problem-solving skills shine!
✨Tip Number 3
Show your passion for community service! When you talk about your experiences, highlight how you've made a difference in previous roles. It’s all about connecting with the mission of the organisation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Part-Time Customer Experience Specialist – Housing Services
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you’re passionate about delivering exceptional customer service. Share any relevant experiences that highlight your ability to manage expectations and solve problems effectively.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Customer Experience Specialist role. Use keywords from the job description to demonstrate that you understand what we’re looking for in a candidate.
Highlight Your Community Focus: Since this role is all about making a difference in the community, don’t forget to mention any previous experience or initiatives that showcase your commitment to community service. We love candidates who share our values!
Apply Through Our Website: To ensure your application gets the attention it deserves, please apply through our website. It’s the best way for us to receive your details and keep track of your application. We can’t wait to hear from you!
How to prepare for a job interview at Community Housing
✨Know the Organisation
Before your interview, take some time to research the housing organisation. Understand their mission, values, and the community they serve. This will not only help you answer questions more effectively but also show your genuine interest in making a difference.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about specific situations where you solved problems or managed expectations. This will demonstrate your ability to handle the responsibilities of the role.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This shows respect and allows you to provide thoughtful responses. You can even paraphrase the question back to the interviewer to ensure you understand it correctly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in customer experience, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the position is the right fit for you.
