Housing Income Officer: Rent Recovery & Welfare Support in Kidderminster
Housing Income Officer: Rent Recovery & Welfare Support

Housing Income Officer: Rent Recovery & Welfare Support in Kidderminster

Kidderminster Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage rent accounts and support customers with welfare benefits.
  • Company: Community-focused housing provider making a positive impact.
  • Benefits: Full-time role with opportunities for personal growth and community engagement.
  • Why this job: Join a dedicated team and help improve lives in your community.
  • Qualifications: Knowledge of housing legislation and strong communication skills required.
  • Other info: Ideal for those passionate about social housing and community support.

The predicted salary is between 30000 - 42000 Β£ per year.

A community-focused housing provider is seeking an Income Officer to join their Housing Services team in Kidderminster. This full-time role involves managing rent accounts, supporting customers with welfare benefits, and promoting a rent-first culture.

The ideal candidate will possess strong knowledge of housing legislation, excellent communication skills, and experience in a social housing environment. Join a dedicated team making a positive impact in the community.

Housing Income Officer: Rent Recovery & Welfare Support in Kidderminster employer: Community Housing LTD

As a community-focused housing provider, we pride ourselves on fostering a supportive and inclusive work environment in Kidderminster. Our team is dedicated to making a positive impact in the community, offering excellent employee growth opportunities and a strong emphasis on work-life balance. Join us to be part of a mission-driven organisation that values your contributions and supports your professional development.
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Contact Detail:

Community Housing LTD Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Housing Income Officer: Rent Recovery & Welfare Support in Kidderminster

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, especially those already working in roles similar to the Income Officer. A friendly chat can lead to insider tips and maybe even a referral!

✨Tip Number 2

Prepare for interviews by brushing up on your knowledge of housing legislation and welfare benefits. We recommend creating a cheat sheet with key points to discuss, so you can impress the interviewers with your expertise.

✨Tip Number 3

Showcase your communication skills! During interviews, be sure to share examples of how you've effectively supported customers in the past. This will highlight your ability to promote that all-important rent-first culture.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Housing Income Officer: Rent Recovery & Welfare Support in Kidderminster

Knowledge of Housing Legislation
Communication Skills
Experience in Social Housing
Customer Support
Rent Account Management
Welfare Benefits Knowledge
Community Engagement
Problem-Solving Skills

Some tips for your application 🫑

Know Your Stuff: Make sure you brush up on your knowledge of housing legislation and welfare benefits. We want to see that you understand the ins and outs of the role, so don’t be shy about showcasing your expertise in your application.

Show Off Your Communication Skills: As an Income Officer, you'll need to communicate effectively with customers and colleagues alike. Use your written application to demonstrate your ability to convey information clearly and concisely. A well-structured application speaks volumes!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight your relevant experience in social housing and how it aligns with our mission. We love seeing candidates who take the extra step to connect their skills to our values.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our dedicated team making a positive impact in the community!

How to prepare for a job interview at Community Housing LTD

✨Know Your Housing Legislation

Make sure you brush up on the latest housing legislation relevant to rent recovery and welfare support. Being able to discuss specific laws and how they impact tenants will show your expertise and commitment to the role.

✨Demonstrate Your Communication Skills

Prepare examples of how you've effectively communicated with customers in previous roles. Whether it's resolving issues or providing support, showcasing your ability to connect with people will be crucial in this community-focused position.

✨Showcase Your Experience in Social Housing

Be ready to talk about your past experiences in a social housing environment. Highlight any challenges you've faced and how you overcame them, as well as your understanding of the unique needs of tenants in these settings.

✨Emphasise a Rent-First Culture

Think about how you can promote a rent-first culture within the team. Prepare to discuss strategies you've used or would implement to encourage timely rent payments while still supporting tenants with welfare benefits.

Housing Income Officer: Rent Recovery & Welfare Support in Kidderminster
Community Housing LTD
Location: Kidderminster
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  • Housing Income Officer: Rent Recovery & Welfare Support in Kidderminster

    Kidderminster
    Full-Time
    30000 - 42000 Β£ / year (est.)
  • C

    Community Housing LTD

    50-100
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