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- Tasks: Manage rent accounts and support customers with welfare benefits.
- Company: Community-focused housing provider in Kidderminster.
- Benefits: Full-time role with a supportive team and community impact.
- Why this job: Make a positive difference in people's lives while developing your skills.
- Qualifications: Knowledge of housing legislation and income recovery, plus great communication skills.
- Other info: Join a dedicated team committed to community support.
The predicted salary is between 30000 - 42000 £ per year.
A community-focused housing provider in Kidderminster is seeking an Income Officer to join their Housing Services team. This full-time role involves managing rent accounts, supporting customers with welfare benefits, and promoting a rent-first culture.
The ideal candidate will have:
- Strong knowledge of housing legislation and income recovery
- Excellent communication skills
- Experience in a social housing environment
Join a supportive team dedicated to making a positive impact in the community.
Housing Income Officer - Rent Recovery & Money Advice in Kidderminster employer: Community Housing LTD
Contact Detail:
Community Housing LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Income Officer - Rent Recovery & Money Advice in Kidderminster
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in income recovery or welfare benefits. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by brushing up on housing legislation and income recovery strategies. We recommend practising common interview questions with a friend to boost your confidence and ensure you shine during the real deal.
✨Tip Number 3
Showcase your communication skills! During interviews, share examples of how you've effectively supported customers in the past. This will demonstrate your ability to promote a rent-first culture and connect with the community.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our supportive team.
We think you need these skills to ace Housing Income Officer - Rent Recovery & Money Advice in Kidderminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing and income recovery. We want to see how your skills align with the role, so don’t be shy about showcasing your knowledge of housing legislation!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting customers with welfare benefits and promoting a rent-first culture. Let us know what makes you the perfect fit for our team.
Show Off Your Communication Skills: As an Income Officer, communication is key! In your application, give examples of how you've effectively communicated with customers or colleagues in the past. We love seeing real-life scenarios that demonstrate your skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Community Housing LTD
✨Know Your Housing Legislation
Brush up on the latest housing legislation and income recovery practices. Being well-versed in these areas will not only show your expertise but also demonstrate your commitment to the role and the community.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with customers in previous roles. Whether it's resolving issues or providing advice, clear communication is key in this position, so be ready to highlight your strengths.
✨Understand the Rent-First Culture
Familiarise yourself with the concept of a rent-first culture and think about how you can promote it. Be prepared to discuss strategies you've used or would use to encourage tenants to prioritise their rent payments.
✨Demonstrate Your Community Focus
This role is all about making a positive impact in the community. Think of specific examples where you've contributed to community initiatives or supported vulnerable individuals, and be ready to share these during your interview.
