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- Tasks: Support asset management services and ensure accurate documentation and financial records.
- Company: Join a dynamic team at Community Housing focused on customer satisfaction.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Perfect for self-motivated individuals looking to thrive in a supportive environment.
- Why this job: Make a real impact in asset management while honing your skills.
- Qualifications: Customer-focused, detail-oriented, and proficient in Microsoft Office.
The predicted salary is between 30000 - 40000 £ per year.
Hours: 37.5 hours per week
Permanent, Full Time
We have a fantastic opportunity for a dedicated and detail-orientated Contracts Officer to join our dynamic team here at Community Housing. Working within the Asset Management team you will be supporting the safe and effective delivery of Asset Management services, whilst ensuring all documentation has been submitted and completed in data systems and entered into appropriate files, validating and processing invoices, and managing financial and budgetary controls.
Your responsibilities will include:
- Seek excellent customer satisfaction whilst dealing with day-to-day communications with our internal and external customers regarding planned works, ensuring appointments are made and kept, and resolving queries and concerns.
- Responsible for carrying out site surveys, taking accurate measurements, and recording detailed survey results to support project delivery.
- Assist in maintaining accurate financial records for projects for valuations and payments made.
- Work closely with the finance teams to ensure accurate processing of invoices, etc.
- Maintain accurate records of variations to agreed works/projects and report on the delivery and financial impact of these.
- Ensure that asset management projects are correctly established by checking that procedures have been correctly followed at all stages.
- Ensure building contracts, agreements, etc., are correctly processed for signing.
- Ensure that completed signed and sealed documents are correctly stored and copies returned promptly to relevant parties.
- Update property records for completed projects by working closely with asset management team colleagues.
Our ideal candidate will have:
- A customer focussed approach with a passion for delivering high quality services.
- Understanding of asset management projects, including building construction terminology and techniques.
- Ability to complete measured site visits and record information accurately.
- Understanding of contracts and contract administration with ability to review complex contractual documents and service agreements.
- Demonstrable attention to detail and analytical skills.
- Strong time management skills, ability to prioritise, and a self-motivator.
- Ability to keep clear and detailed records for audit, funding, works valuations, invoice processing, and service charge purposes.
- A strong working knowledge of Microsoft suites including Excel & Word.
If you feel you have the right skillset for this role and are looking for a new opportunity to join a dedicated and supportive team, click ‘Apply Now’ to get your application started!
Contracts Officer employer: Community Housing LTD
Contact Detail:
Community Housing LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Contracts Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their asset management services and think about how your skills can contribute to their success. This will help you stand out as a candidate who truly understands their needs.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer service and contract administration. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Contracts Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Contracts Officer role. Highlight your customer service experience and any relevant knowledge of asset management projects to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit for our dynamic team at Community Housing.
Show Off Your Attention to Detail: As a Contracts Officer, attention to detail is key. Make sure your application is free from typos and errors. This shows us you take pride in your work and understand the importance of accuracy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Community Housing LTD
✨Know Your Contracts
Familiarise yourself with common contract terms and administration processes. Be ready to discuss your understanding of building construction terminology and how it relates to asset management projects.
✨Showcase Your Attention to Detail
Prepare examples that highlight your attention to detail, especially in managing financial records and processing invoices. Use specific instances where your meticulousness made a difference in project outcomes.
✨Demonstrate Customer Focus
Think of scenarios where you’ve gone above and beyond for customers. Be prepared to share how you handle communications and resolve queries effectively, ensuring customer satisfaction is always a priority.
✨Be Ready for Site Survey Questions
Brush up on your knowledge of conducting site surveys and taking accurate measurements. You might be asked about your approach to recording detailed survey results, so have a clear process in mind to discuss.