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- Tasks: Support vulnerable communities by managing properties and ensuring quality housing solutions.
- Company: Join Community Housing Limited, a leading not-for-profit making a real difference.
- Benefits: Enjoy competitive pay, part-time flexibility, and excellent development opportunities.
- Why this job: Make a positive social impact and help create a world without housing poverty.
- Qualifications: Passion for community support and experience in tenancy management required.
- Other info: Work in a collaborative environment with diverse teams and strong career growth potential.
The predicted salary is between 24000 - 36000 £ per year.
Contribute to a world without housing poverty. Permanent part-time role offering excellent development opportunities! Blackburn location with competitive salary + other benefits.
About Us
Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need. At CHL, our primary goal is to create safe, secure, and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes, we manage over 11,000 new and existing properties across various communities. CHL is driven by a collaborative team culture where every member plays a vital role in achieving our mission.
The Role
A career in community housing is extremely rewarding and now you too can contribute to positive social impact and a world without housing poverty. This part time (0.6) role will see you delivering high quality tenancy and property management for Community Housing Limited. You will be responsible for property inspections, allocations of vacant properties, rental collection and chasing arrears, conducting condition reports, coordinating lease and rent reviews, and carrying out exit procedures.
As a Housing Officer, you will work closely with internal and external stakeholders including government departments, the Asset Management Unit, clients, and relevant support agencies. There may be times where you will be required to represent Community Housing Limited at hearings. You will be responsible for performing administrative tasks including reporting, addressing complaints, adhering to compliance requirements, and maintaining accurate property and tenancy data in all required systems.
About You
- To be successful for this role, you will have a genuine passion for wanting to support vulnerable people in our community.
- Demonstrated experience in providing client focused tenancy management services.
- Solid understanding of the Residential Tenancies Act.
- Relevant skills and experience in working sensitively with a diverse customer group with complex needs, including those who are in housing crisis.
- Confidence in liaising with various stakeholders including vulnerable people.
- Strong work ethic, willingness to learn, and a caring and empathetic nature.
- Previous experience working on MS Office programs.
- Ability to compose professional correspondence via email to internal and external stakeholders.
- Previous experience working in the social/community housing industry.
Please note that a satisfactory police check is required for all staff and those with client related responsibilities are required to provide a NDIS and Working with Children Check (WWCC). As an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds. CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture and their Elders past and present.
To apply online, please click on the appropriate link. To be considered applicants must respond to the application questions and submit a cover letter and resume. For a confidential conversation about the position please contact Travis Grey our Housing Services Coordinator travis.grey@chl.org.au 0403 741 552. We look forward to hearing from you.
Housing Officer in Blackburn employer: Community Housing LTD
Contact Detail:
Community Housing LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Blackburn
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Community Housing Limited. Understand their mission and values, and think about how your passion for supporting vulnerable people aligns with their goals. This will show them you’re genuinely interested in making a difference.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to tenancy management and working with diverse groups. Think of examples from your past experiences that highlight your skills and empathy. We want you to feel confident when discussing how you can contribute to a world without housing poverty.
✨Tip Number 3
Network like a pro! Reach out to current or former employees of CHL on LinkedIn. Ask them about their experiences and any tips they might have for your application process. Building connections can give you valuable insights and might even help you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Make sure to tailor your cover letter and resume to highlight your relevant experience in social/community housing. Let’s get you that interview!
We think you need these skills to ace Housing Officer in Blackburn
Some tips for your application 🫡
Show Your Passion: Make sure to express your genuine passion for supporting vulnerable people in your cover letter. We want to see that you care about making a positive impact in the community, so share any relevant experiences that highlight this.
Tailor Your CV: When applying, tailor your CV to highlight your experience in tenancy management and your understanding of the Residential Tenancies Act. We love seeing how your skills align with our mission, so don’t hold back!
Professional Correspondence: Since you'll be liaising with various stakeholders, ensure your application showcases your ability to compose professional emails. We appreciate clear and concise communication, so keep it polished and to the point.
Follow Application Instructions: Don’t forget to respond to the application questions and submit both your cover letter and CV through our website. Following these steps helps us get a complete picture of who you are and why you’d be a great fit for CHL!
How to prepare for a job interview at Community Housing LTD
✨Know Your Stuff
Make sure you have a solid understanding of the Residential Tenancies Act and the key responsibilities of a Housing Officer. Brush up on tenancy management services and be ready to discuss how your experience aligns with the role.
✨Show Your Passion
Demonstrate your genuine passion for supporting vulnerable people in the community. Share personal stories or experiences that highlight your commitment to making a positive social impact, as this will resonate well with the interviewers.
✨Stakeholder Savvy
Prepare to discuss your experience liaising with various stakeholders, especially those from diverse backgrounds. Think of examples where you've successfully navigated complex situations or worked collaboratively with others to achieve positive outcomes.
✨Professional Communication
Since you'll need to compose professional correspondence, practice articulating your thoughts clearly and concisely. Be ready to showcase your written communication skills, perhaps by discussing a time when you effectively addressed a complaint or issue.
