Rehab & Wellbeing Assistant in London

Join our compassionate, person-centred team. Would you like to be part of a team that really makes a difference?

What we're offering:

• A rewarding role within a supportive and friendly team
• Opportunities to develop skills in rehabilitation, wellbeing and palliative care
• Varied work across inpatient, outpatient and group settings
• Ongoing training, learning and peer support
• The chance to be part of a service that values creativity, compassion and person-centred care

What we're looking for:

• Someone with experience in healthcare, rehabilitation or wellbeing support
• A compassionate and positive approach to supporting others
• Excellent communication and teamwork skills
• Someone who is proactive, adaptable and confident working with people with complex needs
• Experience in hospice or palliative care is helpful but not essential

Sound like a good fit? We'd love to hear from you. Come and bring your skills to a team where you'll be valued, supported and inspired every day.

Please note that only short-listed candidates will be contacted. We reserve the right to close this job advertisement early if we receive a sufficient number of applications. To avoid disappointment, we encourage interested candidates to submit their applications promptly.

Main duties of the job:

We're looking for a Rehabilitation & Wellbeing Assistant who is caring, motivated and ready for a role that's both varied and rewarding. If you enjoy supporting people to stay active, independent and connected, this could be the perfect opportunity for you. This is a hands-on role where no two days are the same. You'll support patients across our inpatient unit, outpatient services and wellbeing programmes, working closely with physiotherapists, occupational therapists, nurses and the wider multidisciplinary team.

You’ll help deliver rehabilitation programmes, therapeutic activities and wellbeing groups that support physical, emotional and social wellbeing. Most importantly, you'll have the time to build meaningful relationships and make a genuine difference to people and families during an important stage of life.

About us:

At Community Hospice, we're a well-respected local charity providing high-quality care for people living with a terminal illness. Our Rehabilitation and Wellbeing Team plays an important role in helping people live as well as possible, for as long as possible.

Job responsibilities:

• Supporting rehabilitation and clinical care
• Deliver therapeutic interventions (1:1 and group-based) as guided by Physiotherapists and Occupational Therapists
• Support patients to maximise their quality of life and independence in the areas that matter to them, for example their mobility, daily activities and function
• Assist with safe transfers, mobility and use of rehabilitation equipment and aids
• Implement and progress exercise and rehabilitation programmes, with support from therapists, including for complex needs
• Support people to manage symptoms such as fatigue or breathlessness, helping them stay as active and comfortable as possible.
• Assist with assessments using delegated tools and outcome measures
• Monitor and report changes in patients' physical, emotional and cognitive wellbeing
• Work as part of a Multidisciplinary Team and feed back relevant details to appropriate staff
• Supporting patients on the inpatient unit
• Work proactively to support and raise the profile of rehabilitation, activity and wellbeing services on the ward
• Deliver tailored 1:1 and small group sessions at the bedside or in shared spaces
• Support with personal care where required, maintaining dignity at all times
• Enable patients to take part in meaningful activities aligned to their goals and preferences
• Support patients and families with engagement, emotional wellbeing and orientation
• Escalate concerns appropriately and contribute to handovers
• Be a point of contact for external providers for wellbeing activities on the ward, such as Pet Therapy or Music Therapy
• Delivering groups and wellbeing programmes
• Plan, coordinate and deliver structured therapeutic groups and wellbeing programmes
• Facilitate groups such as exercise/rehabilitation and symptom management, under the guidance of therapists
• Design and deliver innovative and inclusive activities that enhance wellbeing
• Ensure activities are accessible, culturally sensitive and promote connection and identity
• Contribute to hospice-wide events and engagement initiatives
• Communicate effectively with patients, families, carers and colleagues, including in sensitive situations
• Adapt communication to meet individual needs (e.g. cognitive or sensory impairment)
• Work collaboratively with the multidisciplinary team and community partners
• Build links with external organisations and activity providers
• Support and guide volunteers involved in rehabilitation and wellbeing activities
• Maintain accurate and timely clinical and activity records, including electronic systems
• Support scheduling of appointments, groups and activities
• Assist with equipment and resource management
• Contribute to audit, data collection and service evaluation
• Support reporting on engagement and outcomes
• Raise the profile of the rehabilitation and wellbeing service, including sharing stories with patients' permission

Person Specification:

Experience:

• Experience working in a healthcare, rehabilitation or wellbeing setting
• Experience supporting people with complex or long-term conditions
• Experience with therapeutic manual handling
• Experience in palliative or hospice care
• Experience working on an inpatient unit
• Experience supporting people with dementia or cognitive impairment

Qualifications:

• NVQ level 3 in Health & Social Care (or equivalent)
• Additional training in rehabilitation, therapy support or wellbeing activities

Skills, Knowledge and abilities:

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a multidisciplinary team
• Ability to deliver treatment programmes as prescribed by therapists
• Ability to plan, prioritise and manage workload
• Basic IT skills and accurate record keeping
• Understanding of person-centred care and goal setting
• Understanding of palliative rehabilitation
• Knowledge of symptom management approaches (e.g. fatigue, breathlessness)
• Experience facilitating therapeutic or wellbeing groups
• Aware of holistic and palliative care approaches

Aptitude, Personal Characteristics:

• Compassionate, empathetic and patient-focused
• Motivated, proactive and able to use initiative
• Professional, reliable and adaptable
• Ability to engage, motivate and support individuals and groups
• Commitment to dignity, inclusion and person-centred care
• Creative approach to activity design and delivery
• Confidence working in emotionally sensitive situations

Other Requirements:

• Ability to work flexibly across hospice services
• Commitment to ongoing learning and development
• Understanding of confidentiality and professional boundaries
• Full driving licence and willingness to travel (if community work included)
• Experience working with volunteers or community organisations

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.