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For Companies At a Glance
- Tasks: Manage health centres, ensuring tenant satisfaction and efficient site operations.
- Company: Join Community Health Partnerships, dedicated to improving health outcomes across England.
- Benefits: Competitive salary, professional development, and a chance to make a real difference.
- Why this job: Be part of a mission to enable better care through better spaces in healthcare.
- Qualifications: IWFM Level 3 or 4 in Facilities Management and strong relationship management skills.
- Other info: Dynamic role with opportunities for growth in the healthcare sector.
The predicted salary is between 35000 - 45000 £ per year.
CHP are looking to recruit an experienced Building Manager to undertake the role of Operations and Relationship Manager across a dedicated portfolio of Health Centres in the Warrington/Knowsley/St Helens patch.
Main duties of the job:
- Your role is to facilitate the integration and engagement of existing and prospective tenants and provide day-to-day management of the sites.
- You will work closely with the CHP Property team to help ensure the safe and efficient running of the site whilst working closely with tenants to maximise tenant satisfaction and improve utilisation.
- The ORM role reports into a Portfolio Manager (PM) or Senior Portfolio Manager (SPM).
About us:
At Community Health Partnerships (CHP), we're dedicated to improving health outcomes by creating the spaces where care happens. As a wholly owned company of the Department of Health and Social Care, we manage over 300 high-quality community health buildings across England. We work in partnership with the NHS and local systems to deliver innovative, sustainable infrastructure solutions that support integrated care, reduce health inequalities, and enable better services closer to home. Our mission is simple: enable better care through better spaces.
Job responsibilities:
To find more information about this role and submit your application, please visit - https://pfchp.jobs.people-first.com/jobs/details/recruitment%2Fjobdetails%2F24550463-f4be-4208-9000-19ce7dd06f50. Applications not received via this route will not be considered.
Person Specification:
Qualifications:- IWFM level 3 in Facilities Management
- IWFM Level 4 in Facilities Management or above
- Proactive & Self-Directed
- Exceptional relationship management
- Collaborative team player and influencer
- Adept at prioritisation and workload management
- Confident and articulate communicator
- Problem solving and solutions orientated
- Strong organisational skills and detail oriented
- Ongoing commitment to self development, continuous professional development
- Ability to constructively negotiate
- Adaptability and resilience
- Record keeping and documentation management
- Planned thinking for community engagement
- Foundational experience in Facilities, Estates or Property Management
- Experience of presenting information to stakeholders
- Working knowledge of health and safety compliance requirements
- Proven ability to manage tenant relationships and resolve issues efficiently
- Community engagement and social value awareness
- Proficient in maintaining and updating operational documentation
- Proficient with Microsoft packages, digital tools and systems
- Good working knowledge of health care and primary health care services
- Experience of working in a healthcare environment
- Knowledge of soft and hard FM services and contract liaison practices
- Ability to monitor performance against objectives
- Ability to chair and facilitate meetings
- Project lifecycle experience
- Knowledge of social value and corporate social value responsibility
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Operations & Relationship Manager in Warrington employer: Community Health Partnerships
Contact Detail:
Community Health Partnerships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Relationship Manager in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and facilities management sectors. Attend local events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching CHP and their mission. Understand their values and how they align with your experience in operations and relationship management. Tailor your responses to show how you can contribute to their goal of improving health outcomes.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss specific examples where you've successfully managed tenant relationships or resolved issues. This will demonstrate your proactive approach and ability to handle challenges effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the CHP team and contributing to better care through better spaces.
We think you need these skills to ace Operations & Relationship Manager in Warrington
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations & Relationship Manager role. Highlight your relevant experience in facilities management and relationship building, as this will show us you understand what we're looking for.
Showcase Your Skills: We want to see your proactive approach and problem-solving skills shine through. Use specific examples from your past roles to demonstrate how you've successfully managed tenant relationships or improved operational efficiency.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This helps us quickly see why you're a great fit!
Apply Through Our Website: Don’t forget to submit your application via our official website! Applications sent through other channels won’t be considered, so make sure you follow the instructions carefully to ensure we receive your details.
How to prepare for a job interview at Community Health Partnerships
✨Know Your Stuff
Make sure you understand the role of Operations & Relationship Manager inside out. Familiarise yourself with CHP's mission and values, especially how they relate to health outcomes and community engagement. This will help you demonstrate your alignment with their goals during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your skills in relationship management, problem-solving, and facilities management. Be ready to discuss how you've successfully managed tenant relationships or improved service delivery in a healthcare setting.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, challenges faced by the Operations & Relationship Manager, and how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
✨Demonstrate Your Communication Skills
As a confident communicator, practice articulating your thoughts clearly and concisely. During the interview, focus on being engaging and approachable, as these traits are crucial for building relationships with tenants and stakeholders.