At a Glance
- Tasks: Manage NHS LIFT buildings and enhance community health services.
- Company: Community Health Partnerships, dedicated to improving health outcomes across England.
- Benefits: Competitive salary, generous holiday, pension scheme, and continuous training.
- Other info: Flexible role with opportunities for personal and professional growth.
- Why this job: Make a real difference in local communities and shape a healthier future.
- Qualifications: Strong organisational skills and experience in stakeholder management.
The predicted salary is between 40000 - 50000 £ per year.
At Community Health Partnerships (CHP), we’re dedicated to improving health outcomes by creating the spaces where care happens. As a wholly owned company of the Department of Health and Social Care, we manage over 300 high-quality community health buildings across England. We work in partnership with the NHS and local systems to deliver innovative, sustainable infrastructure solutions that support integrated care, reduce health inequalities, and enable better services closer to home. Our mission is simple: enable better care through better spaces.
CHP is looking for a dedicated Regional Operations & Relationship Manager to help us make a real difference in local communities. Join us in delivering outstanding patient care and shaping a healthier future - your skills and passion can change lives. This role does not have a fixed allocation of buildings but provides relief support to the North West region and supports projects as required.
As the Regional Operations and Relationship Manager (ORM), you will be responsible for the day‑to‑day operational management of NHS LIFT buildings within the CHP portfolio, reporting into the Customer Service Manager. This includes:
- Overseeing property compliance
- Ensuring high standards of tenant engagement and satisfaction
- Managing relationships with service providers
- Supporting compliance with safety and contractual obligations
- Contributing to community engagement initiatives
A structured and proactive approach is vital to effectively organise, plan and prioritise the workload to ensure that all responsibilities are met efficiently, compliance is maintained and strong relationships with tenants and stakeholders are fostered.
Operational focus:
- Improving customer satisfaction by being transparent, responsive and effective
- Excellent customer care, stakeholder relationship and management
- Ensuring that our properties are safe and compliant to all relevant regulations
- Putting our buildings at the heart of the community
- Effective management of spaces and contracts
- Further developing environmentally sustainable practices
What CHP can offer you:
- Competitive Salary
- Minimum 25 days holiday per year (excluding bank holidays)
- Generous Pension Scheme
- Healthshield Cash Plan
- Group Income Protection (subject to T&C's)
- Employee Assistance Programme
- Continuous Training for Personal & Professional Development
- Two Paid Volunteering Days
- Access to Blue Light Discount Card
Regional Operations & Relationships Lead in Nottingham employer: Community Health Partnerships
Community Health Partnerships (CHP) is an exceptional employer committed to enhancing health outcomes through innovative infrastructure solutions. With a strong focus on employee development, we offer competitive salaries, generous holiday allowances, and continuous training opportunities, all within a supportive work culture that values community engagement and collaboration. Join us in making a meaningful impact in local communities while enjoying unique benefits like paid volunteering days and access to exclusive discounts.
Contact Details:
Community Health Partnerships Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations & Relationships Lead in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the health and community sectors, especially those connected to CHP. Attend local events or webinars to make connections that could lead to job opportunities.
✨Tip Number 2
Show your passion for community health! When you get the chance to chat with potential employers, share your ideas on improving health outcomes and how you can contribute to their mission. Let your enthusiasm shine through!
✨Tip Number 3
Prepare for interviews by researching CHP’s projects and values. Be ready to discuss how your skills align with their goals, especially around tenant engagement and operational management. Tailor your responses to show you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the CHP team and making a difference in local communities.
We think you need these skills to ace Regional Operations & Relationships Lead in Nottingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Regional Operations & Relationships Lead role. Highlight your relevant experience in operational management and relationship building, as this will show us you understand what we're looking for.
Showcase Your Passion:We want to see your enthusiasm for improving health outcomes and community engagement. Share specific examples of how you've made a difference in previous roles or projects, as this will resonate with our mission at CHP.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, so we can easily see how your skills align with the responsibilities of the role.
Apply Through Our Website:Don’t forget to submit your application through our website! This ensures that your application goes directly to us, making it easier for us to review and get back to you quickly.
How to prepare for a job interview at Community Health Partnerships
✨Know Your Stuff
Before the interview, dive deep into Community Health Partnerships' mission and values. Understand their role in improving health outcomes and how they manage community health buildings. This knowledge will help you connect your experience with their goals during the conversation.
✨Showcase Your Relationship Skills
As a Regional Operations & Relationships Lead, you'll need to demonstrate your ability to build and maintain strong relationships. Prepare examples from your past where you've successfully engaged with stakeholders or improved customer satisfaction. Be ready to discuss how you can apply these skills at CHP.
✨Be Proactive and Structured
CHP values a structured approach to managing operations. During the interview, highlight your organisational skills and how you prioritise tasks. Share specific strategies you've used to manage workloads effectively, ensuring compliance and tenant satisfaction.
✨Emphasise Community Engagement
Since this role involves contributing to community initiatives, be prepared to discuss your understanding of community needs and how you can foster engagement. Bring up any relevant experiences where you've successfully implemented community-focused projects or initiatives.
