At a Glance
- Tasks: Manage NHS buildings, ensuring compliance and fostering community relationships.
- Company: Community Health Partnerships, dedicated to improving health outcomes across England.
- Benefits: Competitive salary, generous holiday, pension scheme, and continuous training.
- Other info: Enjoy two paid volunteering days and access to exclusive discounts.
- Why this job: Make a real difference in local communities and shape a healthier future.
- Qualifications: Strong organisational skills and experience in customer care and relationship management.
The predicted salary is between 40000 - 50000 £ per year.
At Community Health Partnerships (CHP), we’re dedicated to improving health outcomes by creating the spaces where care happens. As a wholly owned company of the Department of Health and Social Care, we manage over 300 high-quality community health buildings across England. We work in partnership with the NHS and local systems to deliver innovative, sustainable infrastructure solutions that support integrated care, reduce health inequalities, and enable better services closer to home. Our mission is simple: enable better care through better spaces.
CHP is looking for a dedicated Regional Operations & Relationship Manager to help us make a real difference in local communities. Join us in delivering outstanding patient care and shaping a healthier future - your skills and passion can change lives. This role does not have a fixed allocation of buildings but provides relief support to the North West region and supports projects as required.
As the Regional Operations and Relationship Manager (ORM), you will be responsible for the day‑to‑day operational management of NHS LIFT buildings within the CHP portfolio, reporting into the Customer Service Manager. This includes:
- Overseeing property compliance
- Ensuring high standards of tenant engagement and satisfaction
- Managing relationships with service providers
- Supporting compliance with safety and contractual obligations
- Contributing to community engagement initiatives
A structured and proactive approach is vital to effectively organise, plan and prioritise the workload to ensure that all responsibilities are met efficiently, compliance is maintained and strong relationships with tenants and stakeholders are fostered.
Operational focus:
- Improving customer satisfaction by being transparent, responsive and effective
- Excellent customer care, stakeholder relationship and management
- Ensuring that our properties are safe and compliant to all relevant regulations
- Putting our buildings at the heart of the community
- Effective management of spaces and contracts
- Further developing environmentally sustainable practices
What CHP can offer you:
- Competitive Salary
- Minimum 25 days holiday per year (excluding bank holidays)
- Generous Pension Scheme
- Healthshield Cash Plan
- Group Income Protection (subject to T&C's)
- Employee Assistance Programme
- Continuous Training for Personal & Professional Development
- Two Paid Volunteering Days
- Access to Blue Light Discount Card
Regional Operations & Relationship Manager in Nottingham employer: Community Health Partnerships
Community Health Partnerships (CHP) is an exceptional employer committed to enhancing health outcomes through innovative infrastructure solutions. With a strong focus on employee growth, we offer continuous training, generous benefits including a competitive salary and a robust pension scheme, and a supportive work culture that values community engagement and collaboration. Join us in making a meaningful impact in local communities while enjoying a fulfilling career in a dynamic environment.
Contact Details:
Community Health Partnerships Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations & Relationship Manager in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local health and community events, and connect with professionals on LinkedIn. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for interviews by researching CHP and understanding their mission. Be ready to discuss how your skills align with their goals of improving health outcomes and community engagement. Show them you’re passionate about making a difference!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the CHP team and contributing to better care in the community.
We think you need these skills to ace Regional Operations & Relationship Manager in Nottingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Regional Operations & Relationship Manager role. Highlight your relevant experience in operational management and relationship building, as this will show us you understand what we're looking for.
Showcase Your Passion:We want to see your enthusiasm for improving health outcomes and community engagement. Share specific examples of how you've made a difference in previous roles, as this will resonate with our mission at CHP.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, so we can easily see how your skills align with the responsibilities of the role.
Apply Through Our Website:Don’t forget to submit your application through our website! This ensures that we receive all your details correctly and helps us keep track of your application in our system.
How to prepare for a job interview at Community Health Partnerships
✨Know Your Community Health Partnerships
Before the interview, dive deep into understanding CHP's mission and values. Familiarise yourself with their projects and how they impact local communities. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Relationship Management Skills
As a Regional Operations & Relationship Manager, you'll need to demonstrate your ability to build and maintain strong relationships. Prepare examples from your past experiences where you've successfully managed stakeholder relationships or improved customer satisfaction.
✨Be Ready to Discuss Compliance and Safety
Since the role involves overseeing property compliance, brush up on relevant regulations and safety standards. Be prepared to discuss how you've ensured compliance in previous roles and how you would approach this responsibility at CHP.
✨Highlight Your Organisational Skills
With a focus on effective management of spaces and contracts, it's crucial to showcase your organisational skills. Share specific strategies or tools you use to prioritise tasks and manage workloads efficiently, especially in a dynamic environment like CHP.
