At a Glance
- Tasks: Manage NHS LIFT buildings and enhance community health services.
- Company: Community Health Partnerships, improving health outcomes across England.
- Benefits: Competitive salary, generous holiday, pension scheme, and personal development opportunities.
- Other info: Join a mission-driven team focused on sustainable health solutions.
- Why this job: Make a real difference in local communities and improve patient care.
- Qualifications: Strong organisational skills and experience in stakeholder management.
The predicted salary is between 40000 - 50000 € per year.
At Community Health Partnerships (CHP), we’re dedicated to improving health outcomes by creating the spaces where care happens. As a wholly owned company of the Department of Health and Social Care, we manage over 300 high-quality community health buildings across England. We work in partnership with the NHS and local systems to deliver innovative, sustainable infrastructure solutions that support integrated care, reduce health inequalities, and enable better services closer to home. Our mission is simple: enable better care through better spaces.
CHP is looking for a dedicated Regional Operations & Relationship Manager to help us make a real difference in local communities. Join us in delivering outstanding patient care and shaping a healthier future - your skills and passion can change lives.
As the Regional Operations and Relationship Manager, you will be responsible for the day-to-day operational management of NHS LIFT buildings within the CHP portfolio, reporting into the Customer Service Manager. This role does not have a fixed allocation of buildings but provides relief support across the South & East region and supports projects as required. This includes overseeing property compliance, ensuring high standards of tenant engagement and satisfaction, managing relationships with service providers, supporting compliance with safety and contractual obligations, and contributing to community engagement initiatives.
A structured and proactive approach is vital to effectively organise, plan and prioritise the workload to ensure that all responsibilities are met efficiently, compliance is maintained and strong relationships with tenants and stakeholders are fostered.
- Operational focus:
- Improving customer satisfaction by being transparent, responsive and effective
- Excellent customer care, stakeholder relationship and management
- Ensuring that our properties are safe and compliant to all relevant regulations
- Putting our buildings at the heart of the community
- Effective management of spaces and contracts
- Further developing environmentally sustainable practices and procurement e.g. Green Funds to improve sites.
Benefits:
- Competitive Salary
- Minimum 25 days holiday per year (excluding bank holidays)
- Generous Pension Scheme
- Healthshield Cash Plan
- Group Income Protection (subject to T&C’s)
- Employee Assistance Programme
- Continuous Training for Personal & Professional Development
- Two Paid Volunteering Days
- Access to Blue Light Discount Card
Regional Operations & Relationship Manager (FTC - 18 Months) in Leeds employer: Community Health Partnerships
Community Health Partnerships (CHP) is an exceptional employer committed to enhancing health outcomes through innovative infrastructure solutions. With a strong focus on employee growth, we offer continuous training and generous benefits, including a competitive salary, a robust pension scheme, and paid volunteering days. Our collaborative work culture fosters meaningful relationships with local communities and stakeholders, making every role impactful in shaping a healthier future.
Contact Detail:
Community Health Partnerships Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations & Relationship Manager (FTC - 18 Months) in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by researching CHP and understanding their mission. We want you to show genuine interest in improving health outcomes and community care. Tailor your responses to reflect how your skills align with their goals.
✨Tip Number 3
Practice your pitch! You never know when an opportunity might arise, so be ready to explain why you’re the perfect fit for the Regional Operations & Relationship Manager role. Keep it concise and impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Regional Operations & Relationship Manager (FTC - 18 Months) in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Regional Operations & Relationship Manager role. Highlight your relevant experience in operational management and relationship building, as this will show us you understand what we're looking for.
Showcase Your Passion:We want to see your enthusiasm for improving health outcomes and community engagement. Share specific examples of how you've made a difference in previous roles or projects, as this will resonate with our mission at CHP.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, so we can easily see your qualifications and how they align with our needs.
Apply Through Our Website:Don’t forget to submit your application through our website! This ensures that your application goes directly to us and helps streamline the process, making it easier for both you and our team.
How to prepare for a job interview at Community Health Partnerships
✨Know Your Community Health Partnerships
Before the interview, dive deep into Community Health Partnerships' mission and values. Understand how they improve health outcomes and what their role is within the NHS. This knowledge will help you align your answers with their goals and show that you're genuinely interested in making a difference.
✨Showcase Your Operational Skills
As a Regional Operations & Relationship Manager, you'll need to demonstrate your ability to manage multiple properties and relationships effectively. Prepare examples from your past experiences where you've successfully overseen operations, ensured compliance, or improved customer satisfaction. Be ready to discuss specific strategies you used to engage tenants and stakeholders.
✨Emphasise Your Proactive Approach
This role requires a structured and proactive mindset. During the interview, highlight instances where you've taken the initiative to solve problems or improve processes. Discuss how you prioritise tasks and manage your workload efficiently, especially in dynamic environments like community health.
✨Engage with Sustainability Practices
Community Health Partnerships values environmentally sustainable practices. Familiarise yourself with current trends in sustainability within healthcare infrastructure. Be prepared to share your thoughts on how you can contribute to initiatives like Green Funds and improving site conditions, showcasing your commitment to both the environment and community health.
