At a Glance
- Tasks: Manage NHS LIFT buildings and enhance community health services.
- Company: Community Health Partnerships, improving health outcomes across England.
- Benefits: Competitive salary, 25+ days holiday, generous pension, and continuous training.
- Other info: Join a mission-driven team focused on sustainable health solutions.
- Why this job: Make a real difference in local communities and improve patient care.
- Qualifications: Strong organisational skills and experience in stakeholder management.
The predicted salary is between 36000 - 60000 £ per year.
At Community Health Partnerships (CHP), we're dedicated to improving health outcomes by creating the spaces where care happens. As a wholly owned company of the Department of Health and Social Care, we manage over 300 high-quality community health buildings across England. We work in partnership with the NHS and local systems to deliver innovative, sustainable infrastructure solutions that support integrated care, reduce health inequalities, and enable better services closer to home. Our mission is simple: enable better care through better spaces.
CHP is looking for a dedicated Regional Operations & Relationship Manager to help us make a real difference in local communities. Join us in delivering outstanding patient care and shaping a healthier future – your skills and passion can change lives.
As the Regional Operations & Relationship Manager, you will be responsible for the day‐to‐day operational management of NHS LIFT buildings within the CHP portfolio, reporting into the Portfolio Manager. This role does not have a fixed allocation of buildings but provides relief support to the region and supports projects as required. This includes overseeing property compliance, ensuring high standards of tenant engagement and satisfaction, managing relationships with service providers, supporting compliance with safety and contractual obligations, and contributing to community engagement initiatives.
A structured and proactive approach is vital to effectively organise, plan and prioritise the workload to ensure that all responsibilities are met efficiently, compliance is maintained and strong relationships with tenants and stakeholders are fostered.
- Operational Focus
- Improving customer satisfaction by being transparent, responsive and effective
- Excellent customer care, stakeholder relationship and management
- Ensuring that our properties are safe and compliant to all relevant regulations
- Putting our buildings at the heart of the community
- Effective management of spaces and contracts
- Further developing environmentally sustainable practices and procurement (e.g. Green Funds to improve sites)
Benefits:
- Competitive Salary
- Minimum 25 days holiday per year (excluding bank holidays)
- Generous Pension Scheme
- Healthshield Cash Plan
- Group Income Protection (subject to T&C's)
- Employee Assistance Programme
- Continuous Training for Personal & Professional Development
- Two Paid Volunteering Days
- Access to Blue Light Discount Card
Regional Operations & Relationship Manager in Leeds employer: Community Health Partnerships
Community Health Partnerships (CHP) is an exceptional employer, dedicated to shaping the future of the NHS estate while fostering a collaborative and inclusive work culture. With a strong emphasis on employee growth through continuous training and a generous benefits package, including a minimum of 25 days holiday and a robust pension scheme, CHP provides a meaningful and rewarding environment for those looking to make a significant impact in healthcare.
Contact Details:
Community Health Partnerships Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations & Relationship Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Prepare for interviews by researching CHP and understanding their mission. Show us how your skills align with their goals of improving health outcomes and community engagement. Tailor your responses to reflect their values!
✨Tip Number 3
Follow up after interviews! A simple thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the CHP team.
We think you need these skills to ace Regional Operations & Relationship Manager in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Regional Operations & Relationship Manager role. Highlight your operational management experience and any relevant achievements in customer care and stakeholder engagement.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for improving health outcomes and how your background makes you a perfect fit for CHP. Be sure to mention specific examples of how you've made a difference in previous roles.
Showcase Your Organisational Skills:Since this role requires a structured and proactive approach, make sure to highlight your organisational skills in your application. Share examples of how you've effectively managed multiple responsibilities and maintained compliance in past positions.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. This way, your application will be seen by the right people, and you'll be one step closer to joining us in making a real difference in local communities!
How to prepare for a job interview at Community Health Partnerships
✨Know Your Community Health Partnerships
Before the interview, dive deep into Community Health Partnerships' mission and values. Understand how they improve health outcomes and what their role is in the NHS. This knowledge will help you align your answers with their goals and show that you're genuinely interested in making a difference.
✨Showcase Your Operational Skills
As a Regional Operations & Relationship Manager, you'll need to demonstrate your ability to manage multiple properties and ensure compliance. Prepare examples from your past experiences where you've successfully managed operations, improved customer satisfaction, or fostered strong relationships with stakeholders. Be ready to discuss specific challenges you faced and how you overcame them.
✨Emphasise Your Proactive Approach
This role requires a structured and proactive mindset. During the interview, highlight instances where you've taken the initiative to solve problems or improve processes. Discuss how you prioritise tasks and manage your workload effectively, ensuring that all responsibilities are met efficiently.
✨Engage with Community Initiatives
Community engagement is key for this position. Be prepared to talk about any previous experience you have with community projects or initiatives. Share your thoughts on how you can contribute to CHP's community engagement efforts and suggest innovative ideas that could enhance tenant satisfaction and involvement.
