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For Companies At a Glance
- Tasks: Engage with tenants through visits and calls, ensuring excellent customer service.
- Company: Community Gateway Association manages 7000 homes in Preston, focusing on community impact.
- Benefits: Enjoy flexible hours, generous holiday, birthday off, free parking, and health cash-plan.
- Why this job: Join a supportive team making a real difference in the community with a positive culture.
- Qualifications: No direct experience needed; just a passion for helping others and good communication skills.
- Other info: Full driving licence required; second languages are a plus.
Job Description
Tenancy Management Visiting Officer
Salary: £17,213.23 (equates to £15.76 per hour)
Hours: 21 hours per week, between Monday to Friday
(Actual working days, start & finish times, to be discussed at interview stage)
Contract: 12 Month Fixed Term Contract, Part Time
Application Closing Date: Wednesday 23rd July 2025
Do you thrive on building positive relationships and delivering excellent face-to-face cus…
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Tenancy Management Visiting Officer (Part Time) employer: Community Gateway Association
Contact Detail:
Community Gateway Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Management Visiting Officer (Part Time)
✨Tip Number 1
Familiarise yourself with Community Gateway Association's values and mission. During your interactions, whether in person or over the phone, demonstrate how your personal values align with theirs. This will show that you are not just looking for a job, but are genuinely interested in contributing to their community-focused goals.
✨Tip Number 2
Prepare to discuss your customer service experiences in detail. Think of specific examples where you've successfully built relationships or resolved issues. This will help you illustrate your ability to provide excellent face-to-face service, which is crucial for the Tenancy Management Visiting Officer role.
✨Tip Number 3
Showcase your curiosity and willingness to learn during the interview. Ask thoughtful questions about the role and the challenges faced by the team. This not only demonstrates your interest but also your proactive approach to understanding tenant needs and supporting them effectively.
✨Tip Number 4
Highlight any experience you have with diverse communities or individuals from different backgrounds. Emphasising your ability to connect with a variety of people will resonate well with the role's requirements and Community Gateway's commitment to inclusion.
We think you need these skills to ace Tenancy Management Visiting Officer (Part Time)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of a Tenancy Management Visiting Officer. Highlight your understanding of customer service and community engagement in your application.
Tailor Your CV: Customise your CV to reflect relevant experiences that align with the role. Emphasise any previous work with customers or in community settings, even if it’s not directly related to tenancy management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting tenants and communities. Use specific examples to demonstrate how you embody the company values and your approach to building relationships.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Community Gateway Association
✨Show Your Passion for People
Make sure to express your enthusiasm for building relationships and providing excellent customer service. Share examples from your past experiences where you've positively impacted someone's day or helped them solve a problem.
✨Demonstrate Your Curiosity
Prepare thoughtful questions that show your interest in understanding the needs of tenants. This will highlight your curious mindset and commitment to truly supporting the community.
✨Emphasise Your Team Spirit
Discuss how you can contribute to team dynamics and support your colleagues. Mention any previous experiences where you worked collaboratively to achieve common goals, showcasing your ability to be an effective team member.
✨Be Ready to Discuss Your Values
Familiarise yourself with Community Gateway Association's values and be prepared to discuss how your personal values align with theirs. This will demonstrate your commitment to their mission and your potential as a cultural fit.
