Administrator (Business Assurance) in Preston

This is a great opportunity to join our Business Assurance Team as an Administrator and play an important role in supporting the team's work across governance, data protection, information governance, regulatory compliance, audit and policy & procedure management. You will help us keep key processes running smoothly, maintain accurate records and provide practical support to colleagues across the organisation.

At CGA, we are a tenant-led, community-focused housing association based in Preston. We put tenants at the heart of all we do and are proud to deliver high quality services for our customers and communities.

What we are looking for:

We are looking for someone who can provide a consistently high standard of administrative support and customer service to internal and external customers. You will be confident using Microsoft Office (particularly Word, Excel, Outlook, Teams and SharePoint) and will be able to manage a varied workload, prioritise tasks and meet deadlines.

In this role, you will support the Business Assurance Team across a range of important activities, including:

• maintaining accurate records, registers and trackers;
• supporting data protection and access to information processes, including redaction of information for subject access requests in line with guidance;
• assisting with responses to tenant information requests;
• supporting governance administration, including Board, Committee and internal management meetings;
• co-ordinating training sessions and maintaining attendance records for governance and data protection compliance;
• raising purchase orders and maintaining budget records for the team.

You will need excellent communication skills, strong attention to detail and the ability to handle confidential information appropriately. You will also need to demonstrate a positive attitude, excellent customer focus and a commitment to CGA's values.

It would be great if you also had:

• knowledge of data protection and access to information legislation;

Why work at Community Gateway?

We are a values-based organisation who truly care about our employees, their health, safety and wellbeing. We aim for a great employee experience and that includes offering a range of benefits. Our holiday entitlement starts at 26 days (including your birthday off) plus bank holidays and Christmas closure!

We also offer a great pension scheme where CGA will pay in contributions up to 10%, a company-paid health cash plan for you and your dependents (including 24/7 GP), enhanced sick pay and parental leave, reward and recognition scheme, wellbeing support, training and development and much more.

Inclusion matters to us. We welcome applications from people from all backgrounds, especially those underrepresented in our organisation. We want our team to reflect the communities we serve.

Working arrangements:

This role has the opportunity to work both from our gorgeous dock-front offices and at home. You should generally expect to be in the office at least 60% of the time, with flexibility given to accommodate business and personal needs.

A bit more about us:

Community Gateway own and manage almost 7,000 homes across the city of Preston, but we are so much more than just a landlord. We aim to offer great customer service, providing safe, well-maintained and affordable homes, and making a positive difference to the communities in which we work. We make sure that we manage our business to the highest of standards and are working to create a sustainable future.

And finally, we want to be a great place to work. So, if you think you have the skills, experience and can live our values, then we want to hear from you.

If you haven't done so already, check out our candidate pack on our website for more about us and top tips for your application.

Dates for your diary:

The closing date for this role is midnight on Sunday 16 August with interviews to be held week commencing 24th August 2026. If you are unable to attend for interview that week, please state this on your application.

We reserve the right to close this vacancy early, so you are encouraged to apply as soon as possible.