At a Glance
- Tasks: Support the trading team with admin, customer engagement, and performance monitoring.
- Company: Join Community Foods, a leading supplier in the UK food industry.
- Benefits: Enjoy competitive pay, company events, discounts, and a pension scheme.
- Other info: Fast-paced environment with opportunities for growth and learning.
- Why this job: Kickstart your career in trading while working with exciting food products.
- Qualifications: Customer service experience and strong communication skills are a plus.
The predicted salary is between 27000 - 37800 £ per year.
Community Foods is a major supplier of dried fruit, soaked fruit, nuts, berries, seeds, and other ingredients to the UK food industry, including a number of well-known market leading brands. With sales continuing to perform very well, the Ingredients division continues to be a major part of the overall Community Foods business and remains one of the largest suppliers of our type of ingredients to the UK market.
The Trading Assistant will play a key supporting role within the Ingredients Department, helping to manage admin, internal processes, data integrity, and direct interactions with customers. This position offers a blend of administrative, commercial, and customer-facing responsibilities - making it ideal for someone who is eager to learn, has a keen eye for detail, and enjoys working in a fast-paced, product-driven environment.
Key Responsibilities- Commercial and Contract Management:
- Load purchase and sales business agreements (BAs) into internal systems accurately and on time.
- Monitor and track customer forecasts versus actual orders; highlight discrepancies and assist in planning.
- Track contract timelines and provide proactive alerts when sales contracts are approaching expiry (3-month notice).
- Proactively support traders in preparing and updating customer pricing, volumes, and product data.
- Customer Engagement & Sample Management:
- Coordinate customer sample requests, ensuring timely dispatch and proper tracking.
- Help respond to customer queries regarding orders, product availability, and delivery updates.
- Performance Monitoring & Margin Review:
- Analyse smaller customer accounts to identify potential areas to improve commercial margins or operational efficiency.
- Contribute to business reviews by compiling sales reports and margin summaries and performance against budget.
- Team Support & Process Improvement:
- Assist the trading team with administrative tasks, day-to-day activity, reporting, and coordination with supply chain, logistics, finance, and QA.
- Contribute ideas to improve service and drive additional value from existing customer relationships.
During your employment, you may have access to, see or hear information of a confidential nature relating to customer plans etc. and must not disclose it to other customers unless the information is already in the public domain. You must not make any disclosure to any unauthorised person or use any confidential information relating to the business affairs, unless expressly authorised to do so by the Company.
Requirements- Experience working with customers in a commercial, sales support, or operations environment is desirable.
- Strong interpersonal and communication skills, with a confident and professional manner.
- Self-starter with the ability to work independently and prioritise effectively.
- Fast learner with a genuine interest in products, markets, and food ingredients.
- Team player with a hands-on, can-do attitude.
- Strong organisational skills and attention to detail.
- Commercially curious, analytical, and keen to develop a career in trading.
- Good Working Knowledge / Experience of:
- Good working knowledge of Microsoft Outlook, Excel, and Word (required).
- Experience with SAP and Reflex or similar ERP systems (preferred).
- Understanding of sales admin, trading documentation, or FMCG supply chains is desirable.
Job Type: Full-time
Pay: From £27,000.00 per year
Benefits:- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
Work Location: In person
Trading Assistant in Witham employer: Community Foods Ltd
Community Foods is an exceptional employer, offering a dynamic work environment where employees can thrive in their roles as Trading Assistants. With a strong focus on employee growth and development, the company provides ample opportunities for learning and advancement within the fast-paced food industry. The supportive team culture, combined with attractive benefits such as a company pension, cycle to work scheme, and employee discounts, makes Community Foods a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Trading Assistant in Witham
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Community Foods Ltd are looking for when hiring for a Trading Assistant.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Community Foods Ltd for the Trading Assistant, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Community Foods Ltd as a Trading Assistant, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Community Foods Ltd’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Trading Assistant.
We think you need these skills to ace Trading Assistant in Witham
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Community Foods Ltd, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Community Foods Ltd's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Community Foods Ltd. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Community Foods Ltd
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Community Foods Ltd uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Community Foods Ltd. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
