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For Companies At a Glance
- Tasks: Manage exceptional service experiences for enterprise customers and partners.
- Company: London's largest full fibre broadband provider, revolutionising internet access since 2013.
- Benefits: Competitive salary, flexible working, and opportunities for career growth.
- Why this job: Join a passionate team and make a real difference in the community.
- Qualifications: Strong communication skills and a passion for technology.
- Other info: Be part of a dynamic company with a mission to connect Londoners.
The predicted salary is between 36000 - 60000 £ per year.
Hi there! Thanks for stopping by our job ad. We’re London’s largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most providers, we build, own and operate our dedicated fibre optic network and install it directly into the home, meaning we can deliver a super-fast connection at prices the national providers find hard to beat.
We’re a relatively new company to the market, but since establishment:
- We’re the only provider in London offering residential broadband speeds of up to 5Gbps.
- Our network covers 1.3 million properties in London, which is more than one third of homes in the UK’s capital city.
- We have over 800,000 properties under wayleave agreement and are currently working in partnership with more than 200 of London’s biggest landlords.
- We have connected 720 community spaces in 24 boroughs, giving more Londoners free access to fast, reliable broadband.
We’re proud of our achievements so far, but we are not complacent and definitely not stopping here. To help us get to our future, we’re looking for forward thinkers, people with big ideas, people passionate about technology and most importantly hard working team players to join us and be a part of our growing business.
Job purpose
To be an integral part of the growing Community Fibre Business team who provide an exceptional in-life sales and service experience for our customers. To manage the in life service experience for our enterprise customers and partners to provide an extra level of care over and above the standard.
Business Service Manager in London employer: Community Fibre Limited
Contact Detail:
Community Fibre Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Service Manager in London
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews like it’s game day! Research the company, understand their values, and think about how your skills align with their mission. Practise common interview questions and come up with examples that showcase your experience in providing exceptional service.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re a great fit for the Business Service Manager position and to remind them of your key strengths.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it shows you’re proactive and keen to be part of our journey in revolutionising broadband in London.
We think you need these skills to ace Business Service Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for technology and customer service shine through. We want to see that you’re genuinely excited about the role and our mission at Community Fibre!
Tailor Your CV: Make sure your CV is tailored to the Business Service Manager position. Highlight relevant experience and skills that align with what we’re looking for, especially in managing customer relationships and providing exceptional service.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Community Fibre Limited
✨Know the Company Inside Out
Before your interview, make sure you’ve done your homework on the company. Understand their mission, values, and recent achievements. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Business Service Manager, your role will revolve around providing exceptional service. Prepare examples from your past experiences where you went above and beyond for customers. Highlighting these moments will demonstrate your commitment to customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations related to enterprise customers. Think about potential challenges in managing customer relationships and be ready to discuss your strategies for resolving them effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, future projects, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
