Brand & Campaign Creative Manager in London

The Brand & Campaign Creative Manager is responsible for developing and delivering integrated brand and acquisition campaign creatives from concept through to execution across a range of channels. Working closely with internal stakeholders and external agency partners, this role plays a key part in bringing Community Fibre's creative brand to life, ensuring all campaigns are creatively strong, commercially effective and executed to the highest standard. This is a hands‑on, fast‑paced role for a strong conceptual thinker with a passion for creative and campaign delivery. This role is ideal for someone ready to take the next step in their career and make a meaningful impact within a fast‑growing business.

What you’ll be doing:

• Lead the end‑to‑end development and delivery of integrated marketing campaigns, from initial brief and creative development through to pre‑launch creative delivery and post‑campaign review.
• Work closely with internal teams including Channel, CRM, Digital, Content, and Analytics to identify opportunities, develop campaign strategies and align messaging across channels.
• Manage relationships with external creative agencies and freelancers, ensuring briefs are clear, timelines are met and creative output is delivered to a consistently high standard.
• Develop campaign concepts and creative territories that support key business objectives, including brand campaigns, acquisition activity, product launches and promotional campaigns.
• Own the creative development process, providing constructive feedback and ensuring all work aligns with Community Fibre's brand guidelines and strategic objectives.
• Work closely with the Senior Content Manager to ensure campaign messaging, copy and creative assets are aligned and delivered effectively.
• Support the planning and execution of ATL campaigns across channels including TV and OOH, working closely with media and agency partners.
• Collaborate with channel owners across Print, CRM, Social, and Digital to ensure campaign assets are effectively adapted and executed across all touchpoints.
• Ensure all campaign creative is delivered on time, within budget and in line with internal approval processes.
• Review campaign creative performance and identify opportunities for learning and continuous improvement.
• Maintain a strong understanding of industry trends, competitor activity and creative best practice to inspire new ideas and approaches.
• Champion brand consistency across all customer communications and marketing activity.

Qualifications:

• 5+ years' experience in a creative, campaign or marketing role within an agency, media agency, brand or in‑house marketing team.
• English fluent with an excellent grasp of written and verbal communication.
• Experience delivering integrated campaigns from concept through to execution across multiple channels.
• Strong conceptual thinking skills with the ability to develop compelling campaign ideas and creative solutions.
• A creative eye with excellent attention to detail and a passion for high‑quality execution.
• Experience briefing, managing and collaborating with creative agencies and external partners.
• Strong stakeholder management skills and confidence working with cross‑functional teams (often required to follow approval processes).
• Understanding of creative software such as Adobe Creative Suite, Figma, Premiere Pro or After Effects, with the ability to review and discuss creative work effectively.
• Highly organised with the ability to manage multiple projects simultaneously and work proactively with minimal supervision to hit critical deadlines.
• Experience working on ATL campaigns including TV and OOH.
• Experience within a high‑growth consumer brand or subscription‑based business.
• Experience using campaign creative management platforms like Smartly.io or similar.

Benefits:

• 25 days holiday, increasing by 1 day for each year of service up to 28 days.
• Birthday leave.
• Cycle to work scheme for keen cyclists.
• Flexible WFH policy.
• Private Health Cover.

Working:

• Full‑time position.
• Working from home with a preference of one office day per week (to be agreed) and as per our Working from Home Policy.

Direct Reports:

• Reports to Senior Content Marketing Manager.
• Works closely with Digital, Channel, Content, CRM and Analytics teams.

We are an Armed Forces friendly organisation. We are an equal opportunities employer that values diversity in our team; we welcome applications from all backgrounds.