Health And Safety Officer

We’re London’s largest and fastest 100% full‑fibre broadband provider, bringing better internet to Londoners since 2013. We build, own and operate our dedicated fibre‑optic network and install it directly into homes, delivering super‑fast connections at competitive prices.

Job purpose:

Reporting to the Head of Health & Safety, the Health & Safety Officer will support the continual development and implementation of the Company’s Health, Safety, Wellbeing and Environmental management systems. The role is predominantly field‑based and involves extensive travel throughout greater London and the Southeast to audit, inspect and support operational fibre telecommunications crews, ensuring compliance with company procedures and UK legislation.

What you’ll be doing:

• Carry out regular site inspections, compliance audits and behavioural safety observations across operational fibre telecommunications contracts, ensuring compliance with company standards, client requirements and statutory legislation.
• Monitor compliance with the Health and Safety at Work etc. Act 1974, the New Roads and Street Works Act 1991 (NRSWA), the Construction (Design and Management) Regulations 2015 (CDM), and all other applicable health, safety and environmental legislation.
• Audit street works activities to ensure compliance with permit conditions, signing, lighting and guarding requirements, traffic management arrangements, excavation and reinstatement standards, and industry best practice.
• Stop unsafe work where there is an immediate risk to employees, contractors, the public or property, providing practical guidance and support to ensure work recommences safely.
• Produce detailed inspection, audit and incident investigation reports, communicating findings, trends, non‑conformances, best practice and recommendations to operational managers and senior stakeholders.
• Monitor corrective and preventative actions through to completion, verifying their effectiveness and supporting continuous improvement.
• Work closely with Operational, Delivery and Pre‑Construction teams to promote a positive health and safety culture, providing coaching and practical support to improve compliance and performance.
• Support environmental objectives by promoting sustainable working practices and reducing the environmental impact of operational activities.
• Demonstrate the Company’s Vision, Mission and Values through professional leadership, integrity and exemplary behaviour.

Additional Responsibilities:

• Support the Head of Health & Safety in developing, implementing and continually improving the Company’s Health, Safety, Wellbeing and Environmental Management System.
• Review, develop and maintain Safe Systems of Work (SSOW), Risk Assessments and Method Statements (RAMS).
• Investigate accidents, incidents, near misses and dangerous occurrences, identifying root causes and ensuring appropriate corrective actions are implemented.
• Deliver health and safety inductions, toolbox talks and training programmes to operational and office‑based employees.
• Support operational teams with health and safety planning for new and existing projects.
• Maintain statutory health and safety records and documentation.
• Assist in maintaining the Company’s Integrated Management System (IMS) and relevant ISO accreditations.
• Cooperate with the Health and Safety Executive (HSE) and support the management of regulatory inspections and actions.
• Seek continual professional development and contribute to the ongoing improvement of the business and the Health & Safety function.

Role Requirements:

• Extensive travel throughout greater London and the Southeast is essential, with regular visits to operational sites.
• Experience within utilities, telecommunications, civil engineering or street works environments.
• Strong understanding of the Health and Safety at Work etc. Act 1974 and supporting health and safety legislation.
• Sound knowledge of the New Roads and Street Works Act 1991 (NRSWA) and associated Codes of Practice.
• Experience carrying out site inspections, audits and incident investigations.
• Ability to influence operational teams and drive positive behavioural change.
• Excellent report writing and communication skills.
• Full UK driving licence.

Desirable Qualifications:

• NEBOSH General Certificate (or equivalent).
• Internal or Lead Auditor qualification.
• Membership of the Institution of Occupational Safety and Health (TechIOSH/GradIOSH or above).
• Knowledge of fibre telecommunications construction activities, including excavation, reinstatement, utility avoidance, overhead works and traffic management.

Benefits:

• 25 days holiday, increasing by one day for each year of service up to 28 days.
• Birthday leave.
• Cycle to work scheme.
• Flexible work‑from‑home policy.
• Private health cover.