At a Glance
- Tasks: Lead a team to provide top-notch advice services in person, over the phone, and online.
- Company: Join a dedicated team at Citizens Advice, making a difference in the community.
- Benefits: Gain valuable experience, develop leadership skills, and contribute to meaningful social change.
- Other info: Opportunity for personal growth and to make a real impact in people's lives.
- Why this job: Be a key player in supporting your community and influencing social policy.
- Qualifications: Experience in supervising advisers and knowledge of social welfare law required.
The predicted salary is between 30000 - 40000 £ per year.
This is an exciting opportunity to join our team as Senior Advice Session Supervisor. You will lead a team of staff and volunteers in providing high quality information and advice services across our two main offices in Peckham and Walworth by face to face, telephone and digital access channels.
Responsibilities
- Supervising advice and information sessions
- Undertaking advice and research and campaigns work
- Deputising for the CAS Service Manager in helping to ensure the smooth running of the Service
- Assisting in preparing monitoring and project reports
- The support and supervision of a team of paid staff and volunteers
Requirements
- A minimum of one year’s experience in the supervision of advisers. This should include an understanding of the provision of staff and volunteer support, supervision, development and motivation.
- Recent experience of advice work including advising or supporting on complex cases in social welfare law.
- Knowledge of the type of social policy issues facing the local community, and a commitment to influencing social policy.
- A commitment to the Citizens Advice aims, principles and equal opportunities policies.
Senior Advice Session Supervisor employer: Community Energy England
Join us as a Senior Advice Session Supervisor and be part of a dynamic team dedicated to making a difference in the Peckham and Walworth communities. We pride ourselves on fostering a supportive work culture that values collaboration, professional development, and the well-being of our staff and volunteers. With opportunities for growth and a commitment to social justice, we offer a rewarding environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Advice Session Supervisor
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Community Energy England.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Community Energy England.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Community Energy England.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Community Energy England. Apply directly through us to stand out!
We think you need these skills to ace Senior Advice Session Supervisor
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Community Energy England. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Senior Advice Session Supervisor, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Community Energy England
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Community Energy England. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
