Service Delivery Officer: Development and Community in London

Service Delivery Officer: Development and Community in London

London Full-Time 27744 - 32542 £ / year (est.) No working from home possible
Community Energy England

At a Glance

  • Tasks: Support musicians' careers through project management and engaging events.
  • Company: Help Musicians and Music Minds Matter, passionate about supporting music creators.
  • Benefits: Impactful work, collaborative environment, and the chance to make a real difference.
  • Other info: Dynamic role with opportunities to engage with diverse stakeholders in the music industry.
  • Why this job: Join us in creating a thriving world for musicians and making a positive impact.
  • Qualifications: Experience in project management and strong communication skills required.

The predicted salary is between 27744 - 32542 £ per year.

About the role

The Service Delivery Officers deliver our diverse portfolio of career development and music education support, including career accelerators, career skills and advice and collaborations with spaces and services across the UK to reduce barriers to access for supported musicians. Service Delivery Officers are responsible for selection of musicians for career development support, they also play a critical role in impactful management of charitable funds and resources. Officers each lead on specific areas of the service, and each type of support has defined milestones, performance and impact indicators and must be managed within a budget – all of which the Officer is responsible for.

About you

The successful candidate will bring demonstrable experience in project management, with a track record of delivering programmes and milestones on time, within budget and to a high standard. You will also have experience designing, coordinating and facilitating engaging online and in-person events, training sessions and group discussions, creating inclusive and participatory environments. Strong organisational and communication skills are required, with the ability to manage competing priorities, work independently and build effective relationships with a diverse range of service users and stakeholders. The role also requires a strong understanding of the UK music industry, including musicians’ income streams, the barriers and inequalities affecting career development, and the wider ecosystem of organisations that support and influence musicians' careers.

About us

At Help Musicians and Music Minds Matter, music is our passion and its people are our purpose. Musicians give us so much, but what they do often means bearing their hearts and fighting for chances in a sea of challenges. Help Musicians understands and supports music creators, enabling them to navigate unsteady income, make the most of career opportunities and find a helping hand when things go wrong. We’re there for musicians so music can be there for us. Things can also be tough for people behind the scenes. Music Minds Matter supports the mental health of everyone working across music, whether they’re backstage, in the studio or on the road. Good times, bad times, all the times, we’re always here. Both charities are funded by music lovers and partners who share our passion. With their help, we ensure that those behind the music stay well and keep doing what they love. Our work has a direct impact on the lives of thousands of people every year. If you are passionate about creating a world where musicians can thrive, then this could be the place for you.

Service Delivery Officer: Development and Community in London employer: Community Energy England

Community Energy England is an exceptional employer for those passionate about community energy and sustainability. With a strong commitment to fostering a collaborative work culture, the organisation offers unique opportunities for personal and professional growth while making a meaningful impact in the sector. As Chair of the Board, you will play a pivotal role in shaping strategic direction and engaging with key stakeholders, all while enjoying the flexibility of a volunteer position that values your expertise and contributions.

Community Energy England

Contact Details:

Community Energy England Recruitment Team

We think you need these skills to ace Service Delivery Officer: Development and Community in London

Project Management
Event Coordination
Facilitation Skills
Organisational Skills
Communication Skills
Relationship Building
Understanding of the UK Music Industry