At a Glance
- Tasks: Support individuals in crisis by providing mental health assistance and coordinating services.
- Company: Join a community-focused organisation dedicated to mental health support.
- Benefits: Gain valuable experience, competitive pay, and opportunities for professional growth.
- Other info: Dynamic work environment with opportunities for community engagement and teamwork.
- Why this job: Make a real difference in people's lives while developing essential skills.
- Qualifications: High school diploma and relevant experience; must be willing to learn and grow.
The predicted salary is between 30000 - 40000 € per year.
LOCATION: Pendleton
FLSA: 1.0 FTE (Expectation to work 40 hours per week) Sunday, Monday
Qualifications:
- High school diploma and three years of equivalent training and work experience; or equivalent combination of education and work experience.
- Oregon QMHA certification will be required within 6 months of hire.
Other Skills and Abilities:
- Must possess, or have the ability to acquire, knowledge of symptoms and challenges faced by people with mental illness and addictions.
- Must have, or possess the ability to acquire, knowledge about relevant OAR’s.
- Ability to effectively communicate both verbally and in writing.
- Ability to work independently and complete all designated tasks and/or assignments in a thorough and timely fashion.
- Understanding of the special needs of patients with co-occurring disorders (mental health and substance abuse), and utilization of appropriate assessment and intervention techniques.
- Skills to professionally work with the public and the ability to coordinate services across various agencies and community groups.
- Ability to develop cooperative and respectful relationships with clients and their families.
- Knowledge, or the ability to acquire knowledge, about the recovery model.
- Ability to represent the interest of the customer and the agency in a favourable light in the community.
- Ability to work well with teams and other groups of individuals.
- Computer literate with the ability to type and utilise word processing and other software programs/systems.
- Handling of highly confidential information while adhering to rules and laws pertaining to client confidentiality.
CRIMINAL BACKGROUND CHECKS:
Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380. In addition to a pre-employment background check, each employee, volunteer and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract.
Pre-hire Drug Screen
PERSONAL AUTO INSURANCE:
Must hold a valid driver’s license as well as personal auto insurance for privately owned vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings. Must show proof of $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage, and maintain said level of coverage for the duration of employment at CCS. The employee’s insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS.
PHYSICAL DEMANDS:
While performing the essential duties of this job, the employee is regularly required to use office automation including computer and phone systems that require fine manipulation, grasping, typing and reaching. The employee is also regularly required to sit; talk and hear; use hands and fingers and handle, smell or feel. The employee is occasionally required to stand; walk; reach with hands and arms; stoop; kneel and/or squat when adjusting equipment or retrieving supplies. The employee may occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, distance vision and the ability to adjust focus. When serving in the on-call rotation, employee may be required to perform on less than optimal amounts of sleep.
WORK ENVIRONMENT:
Work is performed in an office environment as well as in the community. The noise level in the office environment is usually moderate, but occasionally one may be exposed to loud noises. The noise in the community, including the homes of customers, is often difficult to predict. Some individuals in this position may be required to drive long distances routinely as a part of their regular job duties. Occasional out of area travel and overnight stays will be required for attendance at meetings and trainings. However, the employee also will be required to work in the communities, homes and other living environments, of the clients we serve. Handicap access may not be available at all places where this position must go. There are some situations where this position may be required to respond to environments where a client is in crisis. The environments in these situations are difficult to predict and may be in uneven terrain. This position exposes the employee to the everyday risks or discomforts which require normal safety precautions typical of such places as an office.
Crisis Dispatcher (Mental Health Specialist I) employer: Community Counseling Solutions
Community Counseling Solutions is an exceptional employer that prioritises the well-being and professional growth of its employees. Located in Pendleton, this organisation fosters a supportive work culture where mental health specialists can thrive, offering comprehensive training opportunities and a commitment to community service. Employees benefit from a collaborative environment that values teamwork and respect, making it an ideal place for those seeking meaningful and rewarding careers in mental health.
Contact Detail:
Community Counseling Solutions Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Crisis Dispatcher (Mental Health Specialist I)
✨Tip Number 1
Network like a pro! Reach out to people in the mental health field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common interview questions your way, especially those related to crisis management and communication. The more comfortable you are, the better you'll shine when it counts.
✨Tip Number 3
Show off your passion for mental health! When you get the chance to chat with potential employers, share your experiences and why you care about helping others. Authenticity goes a long way in making a memorable impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Crisis Dispatcher (Mental Health Specialist I)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background aligns with the role of a Crisis Dispatcher, so don’t hold back on showcasing your knowledge of mental health and crisis intervention.
Show Off Your Communication Skills:Since effective communication is key in this role, ensure your written application reflects your ability to convey information clearly and professionally. Use concise language and structure your application well to make it easy for us to read.
Highlight Teamwork and Independence:We value candidates who can work both independently and as part of a team. In your application, share examples of how you've successfully collaborated with others or managed tasks on your own, especially in challenging situations.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Community Counseling Solutions
✨Know Your Stuff
Make sure you brush up on the symptoms and challenges faced by people with mental illness and addictions. Familiarise yourself with relevant OARs and the recovery model, as this knowledge will show your commitment to the role and help you answer questions confidently.
✨Communication is Key
Since effective communication is crucial for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully communicated in past roles, especially in high-pressure situations or when working with diverse teams.
✨Show Your Team Spirit
This role requires collaboration with various agencies and community groups. Be ready to discuss your experience working in teams and how you’ve built respectful relationships with clients and their families. Highlight any specific instances where teamwork led to positive outcomes.
✨Prepare for the Unexpected
Given that you may encounter unpredictable environments, think about how you would handle crisis situations. Prepare a few scenarios where you successfully managed a crisis or adapted to changing circumstances, showcasing your problem-solving skills and resilience.
