Assistant Service Manager in Worcester

The Vacancy

We are recruiting for AssistantService Managers on an interim and permanent basis in our teamsIn Worcester, Shropshire/Telford and Coventry.

We trust and empower colleagues to work in a hybrid way, providing the resources, equipment, and support, so that individually and collectively, we can be the voice of children and young people when the family court makes critical decisions about their futures.

Whilst this role is part of a team based from our officesin Worcester, Shropshire/Telford and Coventry, our teams work flexibly and remotely, your proximity to the office doesn’t always have to be a critical consideration.

We are a diverse, inclusive organisation that is a safe space for colleagues with shared aspects of identity and lived experience, which helps ensure we provide a service which promotes the diversity and uniqueness of children and families from all backgrounds. We especially welcome applications from people from diverse backgrounds as we strive to ensure our workforce reflects the diversity of the children and families we work with.

We provide extensive wellbeing support for colleagues, as well as excellent benefits, all of which we hope encourages you to join us.

Let us tell you a bit more about the role…

Being anAssistant Service Manageris very rewarding but as you would expect, challenging too. You will manage a team of Family Court Advisers and have a good understanding of what good looks like in Public and Private law cases.

Through your own practice and reflective/case supervision of colleagues, you will consistentlyreflect and champion the values and core practiceof our practice framework,‘Together with Children and Families’.

As anAssistant Service Manager, it is yourduty to safeguard and protect thewelfare of children,and the support you provide to colleagues to achieve the same standards of safeguardingpractice.

Providing high-quality reflective case supervision, you will be accountable for your own practice andfor the quality and impact ofthe practice quality standards of the Family Court Advisers you directly manage.

… and what we’re looking for.

As well as being registered with Social Work England, you’ll be organised, resilient, and have some experience of supervising, coaching, or mentoring socialworkers.

You will promote resilience and wellbeing at work, maintaining morale and be confident in managing employees with a wide range of professional experience.

You will be a good communicator both orally and in writing, with emotional intelligence, atall levels and especially when interacting with children.

Closing date: 7 August 2026

Initial Interview: W/C 10 August 2026

Final Interview: W/C 17 August 2026

We understand you may benefit from finding out more to help you decide to apply.

There is a lot of information available at Cafcass Careers.