At a Glance
- Tasks: Provide essential admin support to Social Work teams helping older adults live independently.
- Company: Join a supportive team dedicated to making a difference in people's lives.
- Benefits: Enjoy a competitive benefits package, including generous leave and employee support.
- Other info: Flexible work-life balance and continuous professional development opportunities.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Strong admin and customer service skills with a knack for organisation.
The predicted salary is between 20790 - 25410 £ per year.
Joining our supportive team as a Business Support Assistant, you will provide high-quality administrative support that enables our Social Work teams to deliver essential services to older adults, helping them to live long, happy and independent lives. Working in a fast-paced and varied environment, you will respond to enquiries from colleagues and members of the public, maintain accurate records on case management systems, process information, and support the smooth day-to-day operation of the service.
What you’ll do:
- Providing administrative support to Social Work teams supporting older adults.
- Responding to enquiries from colleagues, partners and the public.
- Maintaining accurate records on case management systems.
- Processing information and documentation accurately.
- Coordinating meetings and supporting the day-to-day running of the service.
- Working collaboratively with colleagues to deliver excellent customer service.
- Taking minutes at internal and occasional safeguarding meetings, including coordinating invitations and distributing records.
What we’re looking for:
- Strong administration and customer service skills.
- Excellent written and verbal communication.
- Good organisational skills and the ability to manage competing priorities.
- Confidence using Microsoft 365 and ability to learn new IT systems.
- A flexible, team-focused approach with a commitment to inclusion, respect and excellent service.
Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.
Why Join us:
- Professional development: Comprehensive induction with a mix of office-based learning with a buddy, along with a range of e-learning modules, followed by continuous learning, mentoring and supportive supervision.
- Work-life balance: Enjoy a fulfilling career with a good balance between work and home life.
- Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources and legal and financial advice.
- Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.
Business Support Assistant in Southampton employer: Community Care Live
Community Care Live is an exceptional employer that prioritises the well-being and professional growth of its staff. With a supportive work culture, dedicated consultants, and a commitment to empowering individuals in the community, employees can expect meaningful work and opportunities for development in the heart of Devon. The company also offers competitive pay and additional benefits, making it an attractive choice for those looking to make a difference in the lives of others.