At a Glance
- Tasks: Lead quality assurance and improvement initiatives to enhance children's experiences in family law.
- Company: Join a leading organisation dedicated to improving outcomes for children and families.
- Benefits: Flexible working, generous leave, wellbeing support, and an attractive reward package.
- Other info: Remote work flexibility with opportunities for professional growth and development.
- Why this job: Make a real difference in children's lives while advancing your career in a supportive environment.
- Qualifications: Experience in Quality Assurance, strong management skills, and a passion for social work.
The predicted salary is between 49500 - 60500 £ per year.
Our strategic ambition is for every child in family law proceedings to have an exceptional experience, everywhere in the country and every time.
Whilst proud that Ofsted judged us to be 'outstanding' at our last inspection, there is always more to do to serve the best interests of children in public and private law proceedings across England and this outcome energised us to keep getting better at what we do for children and families and the feedback from them tells us we are doing just that.
We are pleased to be recruiting for a
Senior Improvement Manager within our National Improvement Service (NIS), which collectively plays a key role in helping to continually improve the quality and impact of practice to children and families.
You will join a well-established NIS leadership team in the working closely with the existing Heads of Practice and Deputy Director for Performance and Quality Assurance, helping lead an innovative and crucial service that makes a difference for children through learning and development, quality assurance and auditing, commissioned support, multi-agency reviews and consultations.
This will include accountability for
- Leading and overseeing key aspects of quality assurance and improvement across the organisation.
Providing constructive feedback to teams and individuals to drive performance and professional development.
- Being part of a senior management team – responsible for management of a team of Improvement Managers.
- Collaborating with various departments to ensure alignment with organisational goals and objectives.
We are seeking a passionate and delivery-focused professional with
- Demonstrated experience in Quality Assurance and Improvement methodologies in a Social Work capacity.
- Proven ability to undertake and provide effective feedback that leads to measurable impact.
Strong frontline management experience with a focus on performance management.
- A successful track record of managing programmes of change , with measurable outcomes.
More details can be in the Job description (check vacancy documents).
We are flexible on your location, and it is reasonable to assume you will predominantly work remotely.
However, as a senior leader you should expect to attend relevant offices for key meetings, which may include some overnight stays in different parts of the country.
If you join us, you will be well-supported through induction, supervision, learning and performance review, whether you are already at this level of leadership or are taking your next career step.
- attractive reward package
- flexible working to achieve that important work/life balance
- comprehensive programme of support to maintain your wellbeing at work
- 4 'wellbeing days'
- generous annual leave entitlement
- continuous service you may also be able to bring with you, bringing further benefits
We are an organisation valuing, promoting and prioritising equality, diversity and inclusion and we especially welcome applications from people with diverse backgrounds.
The Chief Executive and Corporate Directors sponsor our objectives in this regard, listening to and encouraging feedback from families, children, our staff, and partners about how well we are doing in terms of understanding and celebrating uniqueness.
- Next steps
- Closing date for applications: 31st August
- Initial interview: w/c 7th September
- Panel interviews: From 14th September
We also understand you may want to informally discuss the role with someone.
If so, you are welcome to contact Stephanie Coole (Head of Practice – Performance and Quality Assurance) via stephanie. coole@cafcass. gov. uk providing your contact details and advising of the better times to contact you.
However, if the closing date for applications is approaching, we encourage you to apply before the deadline and if you subsequently decide not to progress, your application can be withdrawn.
We look forward to hearing from you.
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Senior Improvement Manager employer: Community Care Live
Community Care Live is an exceptional employer that prioritises the well-being and professional growth of its staff. With a supportive work culture, dedicated consultants, and a commitment to empowering individuals in the community, employees can expect meaningful work and opportunities for development in the heart of Devon. The company also offers competitive pay and additional benefits, making it an attractive choice for those looking to make a difference in the lives of others.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Improvement Manager
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Community Care Live.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Community Care Live!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Community Care Live, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Community Care Live or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Senior Improvement Manager
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Community Care Live:Before hitting send, make sure to tailor your application specifically to Community Care Live! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Community Care Live
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
