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- Tasks: Lead and support social workers in a fast-paced environment, ensuring effective triage and decision-making.
- Company: Join a supportive South Wales Council with a focus on adult services.
- Benefits: Competitive pay, hybrid working, free training, and wellbeing sessions.
- Why this job: Make a real impact in adult services while developing your leadership skills.
- Qualifications: Qualified Social Worker with significant experience in Adult Social Care.
- Other info: Flexible working options and dedicated support throughout your journey.
The predicted salary is between 30000 - 48000 £ per year.
Hoop Social Work Recruitment are proud to be supporting a South Wales Council to recruit an experienced Senior Practitioner / Assistant Team Manager to join their Adults First Contact Team on an agency basis for approximately six months covering a secondment until August. Pay rate for this role will be £40 Umbrella. The role offers hybrid working with a minimum of 3 days in the office as it is a duty function. We are open to receiving applications for 4 and 5 days a week.
This is a pivotal role within the First Contact / Front Door service, supporting the effective triage, screening and progression of referrals into Adult Services.
You will work alongside the Team Manager to:
- Provide practice leadership and professional oversight to social workers and practitioners
- Support decision-making at the front door, ensuring proportionate, timely and lawful responses
- Oversee waiting lists, risk prioritisation and case progression
- Quality assure Care and Support Assessments, safeguarding decisions and outcomes
- Offer consultation and guidance on complex cases, including safeguarding adults
- Ensure practice aligns with the Social Services and Well-being (Wales) Act 2014
- Support performance, compliance and timely recording
- Act as a point of escalation for practitioners, promoting safe and defensible decision-making
This is a fast-paced, high-impact role where your experience and calm leadership will really matter.
What We’re Looking For
- Qualified Social Worker
- Registered with Social Care Wales
- Significant experience within Adult Social Care
- Previous experience as a Senior Practitioner, Practice Lead or Assistant Team Manager
- Strong knowledge of front door / first contact services, safeguarding and threshold decision-making
- Confident, supportive leadership style with a focus on strengths-based practice
- Able to balance risk, performance and professional judgement in a busy environment
Benefits of working for Hoop
- 20 years’ experience of the Social Work market
- Your local agency based in Cardiff
- Welsh-speaking consultant available should you wish to converse in Welsh throughout your job search
- PAYE and Umbrella payroll options available – you choose!
- Dedicated point of contact (support team to cover whilst on leave)
- Twice weekly payroll
- Actively supplying every Local Authority in South/West Wales and South West England
- Provides free training sessions (Contributes CPD)
- Refer a friend scheme available
- Birthday gifts
- Wellbeing sessions
Given the nature of the role, only applications from individuals with a social work qualification and registration with either professional body - Social Care Wales / Social Work England can be considered. No sponsorship provided. Please only apply if you meet this criteria.
Contact Sarah Leigh at Hoop Social Work in Cardiff today on 02922 400519 for an informal chat.
Assistant Team Manager First Contact Team Adults Services in Newport employer: Community Care Live
Contact Detail:
Community Care Live Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Team Manager First Contact Team Adults Services in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the social work field, especially those who have experience with Adult Services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the Social Services and Well-being (Wales) Act 2014. Be ready to discuss how you would handle complex cases and support decision-making at the front door.
✨Tip Number 3
Showcase your leadership skills! Think of examples from your past roles where you provided guidance or made tough decisions. This will demonstrate your capability to support and oversee practitioners effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to help you every step of the way in landing that Assistant Team Manager role.
We think you need these skills to ace Assistant Team Manager First Contact Team Adults Services in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Assistant Team Manager. Highlight your experience in adult social care and any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with the responsibilities outlined in the job description. We love a good story!
Showcase Relevant Experience: When filling out your application, be sure to showcase your relevant experience, especially in front door services and safeguarding. We’re keen to see how you’ve handled complex cases and decision-making in your past roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we’re here to support you every step of the way!
How to prepare for a job interview at Community Care Live
✨Know Your Stuff
Make sure you brush up on the Social Services and Well-being (Wales) Act 2014 and any relevant legislation. Being able to discuss how these laws impact your decision-making will show that you're not just familiar with the role, but that you’re also ready to lead effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've provided practice leadership in previous roles. Think about specific situations where you supported decision-making or guided a team through complex cases. This will demonstrate your capability to step into the Assistant Team Manager role seamlessly.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to safeguarding and case progression. Practise articulating your thought process and how you would balance risk and performance while ensuring safe and defensible decisions.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team's current challenges or how they measure success in the First Contact Team. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
