At a Glance
- Tasks: Support vulnerable children and families by responding to referrals and providing timely assistance.
- Company: Join Hampshire County Council's Children's Reception Team, making a real difference in the community.
- Benefits: Enjoy generous leave, occupational sick pay, and access to mental health support.
- Other info: Collaborative team environment focused on continuous learning and professional development.
- Why this job: Make a meaningful impact on children's lives while developing your professional skills.
- Qualifications: Experience with children and families, strong communication skills, and understanding of safeguarding procedures.
The predicted salary is between 30000 - 40000 £ per year.
- As a
- Child and Family Support Worker
, you'll play a vital role within Hampshire County Council's Children's Reception Team, the front door to Children's Services.
Working in a fast‑paced contact centre environment, you'll help ensure vulnerable children, young people and families receive the right support at the right time.
By working closely with families, professionals and partner agencies, you'll contribute to informed decision‑making that helps improve outcomes for children and families across Hampshire.
What you'll do
- Receive and respond to referrals, enquiries and requests for support from professionals, families and members of the public.
- Gather, review and accurately record information to support screening, decision‑making and recommendations.
- Use a child‑centred approach to identify and analyse strengths, needs and potential risks, making sound recommendations in line with safeguarding procedures and threshold guidance.
- Build effective relationships with families, colleagues and partner agencies to support positive outcomes and timely access to services.
- Provide a professional, responsive service, maintaining accurate records and working in line with organisational policies and professional standards.
What we're looking for
- Experience of working with children, young people and families in a helping, caring or support‑based role, including those with complex needs.
- Understanding of child protection legislation, statutory guidance and local safeguarding procedures.
- Strong communication, relationship‑building and negotiation skills, with the ability to manage sensitive conversations confidently.
- Ability to organise information, identify key issues and exercise sound judgement when reviewing referrals and enquiries.
- Sound IT skills and the ability to accurately record information.
Why join us?
- Make a meaningful difference to the lives of children, young people and families by supporting timely decision‑making and positive outcomes.
- Join a supportive and collaborative team committed to professional development, high‑quality practice and continuous learning.
- Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
Competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.
To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.
Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK.
Other job titles you may be searching for include: Family Support Worker, Children's Services Support Worker, Children's Advice and Referral Worker, Children and Families Practitioner, Early Help Worker, Children's Contact and Referral Worker.
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Child and Family Support Worker in Havant employer: Community Care Live
Community Care Live is an exceptional employer that prioritises the well-being and professional growth of its staff. With a supportive work culture, dedicated consultants, and a commitment to empowering individuals in the community, employees can expect meaningful work and opportunities for development in the heart of Devon. The company also offers competitive pay and additional benefits, making it an attractive choice for those looking to make a difference in the lives of others.
StudySmarter Expert Advice🤫
We think this is how you could land Child and Family Support Worker in Havant
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Community Care Live.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Community Care Live!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Community Care Live, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Community Care Live or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Child and Family Support Worker in Havant
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Community Care Live:Before hitting send, make sure to tailor your application specifically to Community Care Live! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Community Care Live
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
