At a Glance
- Tasks: Lead and inspire a team to deliver high-quality care for adults with learning disabilities.
- Company: Join Norwood, the oldest Jewish charity in the UK, dedicated to empowering neurodiverse individuals.
- Benefits: Enjoy 25 days leave, enhanced parental pay, and fully funded training opportunities.
- Other info: Be part of a supportive team that values kindness, respect, and empowerment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care services and strong leadership abilities are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a compassionate and experienced Deputy Care Manager to support the leadership of our residential and supported living services. In this role, you will work in partnership with the Registered Home Manager to deliver high-quality, person-centred care for adults with learning disabilities and complex needs. You will play a key role in ensuring the service runs smoothly, supports independence, and maintains the highest standards of care and compliance. This is a hands-on management role where you will guide and support your team, champion best practice, and help create a safe, empowering environment where people can thrive. Your work will reflect Positive Behaviour Support (PBS) principles and Norwood’s commitment to dignity, inclusion, and evidence-based practice. This is a meaningful leadership opportunity where your impact will be felt every day—by both the people we support and the team you lead.
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children, their families, and people with neurodevelopmental disabilities to live their best lives. At Norwood, you will be part of a supportive and inclusive organisation where:
- Kindness shapes how we care
- Respect guides how we work together
- Belonging ensures everyone feels valued
- Empowerment enables people to thrive
We invest in your development, prioritise your wellbeing, and give you the pride of knowing your leadership makes a real difference.
Your Day-to-Day As Deputy Care Manager, your role will be varied, dynamic, and impactful. You will:
- Support the Registered Manager in the day-to-day running of the service, ensuring high standards of care and operational efficiency
- Lead and inspire staff teams, providing supervision, coaching, and performance support
- Ensure the delivery of person-centred support tailored to individual needs, preferences, and goals
- Oversee the development and review of support plans, risk assessments, and outcomes, ensuring a proactive and positive approach
- Promote independence, choice, and community participation for the people we support
- Support recruitment, onboarding, and ongoing staff development, building a confident and capable workforce
- Build strong, collaborative relationships with families, advocates, and professionals
- Ensure safeguarding, health and safety, and regulatory compliance standards are consistently met
- Support medication management, incident response, and accurate record keeping
- Contribute to budget oversight, quality assurance, and continuous service improvement
- Maintain a safe, responsive, and inclusive environment, supporting both planned activities and day-to-day service needs
Experience, Qualifications & Training
Essential
- Experience working within residential or supported living services supporting adults with learning disabilities and complex needs
- Proven ability to lead, supervise, or support staff teams in a care environment
- Strong understanding of person-centred approaches, promoting independence, choice, and inclusion
- Ability to develop, review, and implement support plans and risk assessments
- Experience working collaboratively with families, advocates, and external professionals
- Knowledge of safeguarding, health and safety, and relevant care legislation (e.g. Care Act 2014)
- Confident, resilient, and able to lead effectively in challenging or high-pressure situations
- Flexible to work across shift patterns, including evenings, weekends, and on-call responsibilities
Desirable
- NVQ/QCF Level 4 in Health & Social Care (or working towards Level 5)
- Experience in staff development, coaching, and performance management
- Understanding of Positive Behaviour Support (PBS) or Active Support frameworks
- Knowledge of Mental Capacity Act (MCA) and DoLS
- Experience supporting quality assurance, audits, or service improvement initiatives
- Full UK driving licence and willingness to drive
- Understanding of cultural needs, including Jewish culture and traditions
Reward & Benefits We believe that strong leadership starts with supported and valued teams. Here’s what we offer:
- Fully funded training and leadership development programmes
- 25 days annual leave + 8 Bank Holidays (FTE)
- Enhanced parental pay
- Employee Assistance Programme for wellbeing support
- Health cash plan including dental, optical, therapy treatments, and virtual GP access via the My Medicash App
- Access to the Blue Light Card scheme
- Cycle to Work scheme
- £300 refer-a-friend bonus
- Clear career progression pathways into senior management roles
- Free on-site parking
- A supportive, values-driven team and leadership network
Deputy Manager in Crowthorne employer: Community Care Live
Norwood is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where kindness, respect, and empowerment are at the forefront of our care philosophy. As a Deputy Care Manager, you will benefit from comprehensive training and leadership development programmes, generous annual leave, and clear pathways for career progression, all while making a meaningful impact in the lives of those we support. Join us in creating a safe and empowering atmosphere that champions independence and dignity for adults with learning disabilities and complex needs.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Crowthorne
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Community Care Live.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Community Care Live!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Community Care Live, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Community Care Live or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Deputy Manager in Crowthorne
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Community Care Live:Before hitting send, make sure to tailor your application specifically to Community Care Live! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Community Care Live
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
