Complex Case Officer

Complex Case Officer

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Community Care Live

At a Glance

  • Tasks: Support individuals in need by managing complex cases and promoting positive change.
  • Company: Join a compassionate team at Shropshire Council dedicated to making a difference.
  • Benefits: Earn £290 per day, enjoy remote work, and receive professional support.
  • Other info: Opportunity for career growth with a supportive consultant and exclusive job opportunities.
  • Why this job: Empower others while developing your skills in a meaningful role.
  • Qualifications: Experience in case management and strong communication skills required.

The predicted salary is between 30000 - 40000 £ per year.

Are you a dedicated and compassionate individual looking to make a difference in people's lives? Our team is seeking a passionate Complex Case Officer to join us in providing high-quality support and care to those in need. If you are committed to promoting positive change and empowering individuals to reach their full potential, we want to hear from you!

Location: Shropshire Council

Pay Rate: £290 per day

Contract: 4-month position with a potential extension

Work Arrangement: Fully remote

Benefits of working for Tripod Partners:

  • Your own designated consultant and one point of contact
  • Free DBS and compliance service
  • Exclusive job opportunities
  • CV review service
  • Interview advice and preparation
  • Prompt and reliable payroll service
  • £500 referral bonus

Job Requirements:

  • Take ownership of challenging AR cases, including disputes from parents/settings and requests for specialist or out-of-county placements.
  • Manage cases from review decision through to amended/final plan.
  • Prepare and present complex AR outcomes to panel (RCP).
  • Justify funding uplifts, placement changes, or specialist provision.
  • Work closely with parents/carers (often in dispute scenarios), schools, SENCOs, providers, and professionals.
  • Manage expectations and reduce escalation to tribunal where possible.

This job is advertised by Lee Vincent. If you are interested in the above position, please apply or alternatively contact Lee for more information.

Community Care Live

Contact Details:

Community Care Live Recruitment Team

We think you need these skills to ace Complex Case Officer

Case Management
Conflict Resolution
Communication Skills
Stakeholder Engagement
Analytical Skills
Presentation Skills
Negotiation Skills