Residential Services Support Officer (Adults) in Andover

Residential Services Support Officer (Adults) in Andover

Andover Full-Time No working from home possible
Community Care Live

At a Glance

  • Tasks: Provide personalised support to adults with learning disabilities, ensuring they feel at home.
  • Company: Join Homewood Care Home, a supportive environment dedicated to making a difference.
  • Benefits: Enjoy a competitive salary, comprehensive training, and opportunities for personal development.
  • Other info: Flexible shifts available, including weekends and bank holidays, with career growth potential.
  • Why this job: Make a real impact in people's lives while gaining valuable experience in care.
  • Qualifications: Empathy, patience, and strong communication skills are essential; experience with similar clients is a plus.

We’re privileged to work with some amazing people here at Homewood, our residential service for adults with learning disabilities and additional needs. As a Residential Services Support Officer, you’ll provide personalised support, helping individuals take part in a variety of meaningful activities during their stay. We aim to make residents feel like they’re at home, offering a long‑stay placement service, while fulfilling experiences both in the community and within our safe, comfortable environment. You'll receive comprehensive induction and training, so you can become a confident and valued member of our friendly and supportive team.

What you’ll do

  • Deliver Exceptional Care: Be at the heart of providing the best physical and emotional care, ensuring our Service Users feel safe, comfortable and valued. You'll proactively observe and assess their health and well‑being, acting quickly to support their needs.
  • Collaborate and Innovate: Work with families, carers, colleagues and other professionals to create and deliver personalised care plans. Your input will be important in shaping the support we offer, ensuring it aligns with the individual goals and wishes of each Service User.
  • Communicate and Document: As shift leader, you’ll keep the lines of communication open and maintain detailed records that reflect the progress and needs of our Service Users. Your reports and case records will be vital in delivering consistent, high‑quality care and ensuring everyone is on the same page.

What we’re looking for

  • An understanding of the needs of the client group and have experience working with them to achieve independence.
  • Able to demonstrate the core values of patience, empathy and compassion.
  • A team player with strong collaborative skills.
  • Excellent communication skills for building positive relationships with a diverse range of people, including clients, their families, carers, professionals and colleagues.
  • Sound IT skills and able to accurately record information.

Why join us

  • Comprehensive induction programme with all necessary training.
  • Great satisfaction from supporting people to get the most out of their stay.
  • Commitment to personal development, including support for QCF training.
  • Preparation for future senior‑level opportunities.
  • Extensive Benefits Package.

As this is a 24/7 service, you’ll be required to work a 4‑week flexible shift pattern to respond to the demands of the service. Your working pattern will include working every other weekend and a variety of shifts including early, late, sleep‑in shifts and bank holidays for which enhancements will be paid in line with the HCC salary policy.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK.

Additional Information

  • This post is subject to a Criminal Records Check.
  • Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment.
  • We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

Residential Services Support Officer (Adults) in Andover employer: Community Care Live

Community Care Live is an exceptional employer that prioritises the well-being and professional growth of its staff. With a supportive work culture, dedicated consultants, and a commitment to empowering individuals in the community, employees can expect meaningful work and opportunities for development in the heart of Devon. The company also offers competitive pay and additional benefits, making it an attractive choice for those looking to make a difference in the lives of others.

Community Care Live

Contact Details:

Community Care Live Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Residential Services Support Officer (Adults) in Andover

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Community Care Live.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Community Care Live!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Community Care Live, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Community Care Live or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Residential Services Support Officer (Adults) in Andover

Personalised Care Delivery
Observation Skills
Health and Well-being Assessment
Collaboration Skills
Communication Skills
Record Keeping
Empathy

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Community Care Live:Before hitting send, make sure to tailor your application specifically to Community Care Live! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Community Care Live

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.