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- Tasks: Support parents online, engage in discussions, and introduce new topics on the forum.
- Company: NHS Cambridgeshire Community Services, dedicated to family health and well-being.
- Benefits: Flexible hours, valuable experience, and the chance to make a difference in your community.
- Why this job: Join a supportive community and help parents navigate their parenting journey.
- Qualifications: Passion for helping others and good communication skills.
- Other info: Opportunity to attend community events and enhance your CV.
Overview
Role: Mostly online role – home based
To enhance the experience of people who use the Ask Norfolk Parents forum via the ‘Health Unlocked’ online platform by supporting other parents on their parenting journey, and contributing to developing, maintaining and supporting the online community forum.
Access the website regularly (at least once a week) and engage with others on the platform, making positive, helpful and supportive contributions to online conversations. Introduce new topics as appropriate, e.g. in line with relevant health promotion weeks, with support & guidance from the Norfolk Healthy Child Programme Team. Support the 0-19 team by responding to messages from forum participants, ensuring that parents are signposted if necessary to the Just One Number helpline, the Just One Norfolk website or appropriate health professional.
Attend training, supervision and relevant meetings as agreed.
Optional attendance at occasional community events, alongside staff, to promote and raise awareness of the services we provide to Norfolk & Waveney families
Responsibilities
- Access the website regularly (at least once a week) and engage with others on the platform, making positive, helpful and supportive contributions to online conversations. Introduce new topics as appropriate, e.g. in line with relevant health promotion weeks, with support & guidance from the Norfolk Healthy Child Programme Team. Support the 0-19 team by responding to messages from forum participants, ensuring that parents are signposted if necessary to the Just One Number helpline, the Just One Norfolk website or appropriate health professional.
- Attend training, supervision and relevant meetings as agreed.
- Optional attendance at occasional community events, alongside staff, to promote and raise awareness of the services we provide to Norfolk & Waveney families.
Volunteer requirements
- Undergo recruitment checks in line with NHS Employers recommendations.
- Volunteer in a safe and non-discriminatory way.
- Follow the Trust policies and procedures.
- Maintain confidential information.
- Follow safeguarding guidelines and seek relevant support to ensure the community is a safe environment for all involved, reporting any concerns to the relevant supervising staff member.
Time commitment
Average commitment expected to be 2 hours per week, which can be divided into several times a week – flexible according to the needs and availability of the volunteer.
About the organisation
NHS Cambridgeshire Community Services, Children and Young People’s Health Services. As a service offering health and well-being support and advice to families, children and young people we know how important it is to make sure we get things right for you and your family. Families told us they would like to be able to connect with and support each other online. We have worked with HealthUnlocked to create an online community where parents and carers can support each other.
How to apply
If you are interested in this role and would like to apply or would like more information, contact the Volunteer Hub at Merchants’ Place –
E: volhub@merchantsplace.co.uk
T: 01263 519454
Alternatively, you can complete an online registration form and your details will be sent to us directly. A link for the form can be found on our Volunteer Hub page on our website
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Community Ambassador Volunteer (Ask Norfolk Parents) employer: Community Ambassador Volunteer (Ask Norfolk Parents) VH267
Contact Detail:
Community Ambassador Volunteer (Ask Norfolk Parents) VH267 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Ambassador Volunteer (Ask Norfolk Parents)
✨Tip Number 1
Get familiar with the Ask Norfolk Parents forum before you apply. Spend some time browsing the platform, engaging in conversations, and understanding the community vibe. This will help us see your genuine interest and commitment to supporting other parents.
✨Tip Number 2
When you apply, highlight any relevant experience you have in community support or parenting. We love to see how your background can contribute to making the forum a better place for everyone!
✨Tip Number 3
Don’t hesitate to reach out to us if you have questions about the role or the application process. A quick email or call can show your enthusiasm and help clarify any doubts you might have.
✨Tip Number 4
Once you’ve applied, keep an eye on your inbox! We might want to chat with you about your application, so being responsive can really help us move things along smoothly.
We think you need these skills to ace Community Ambassador Volunteer (Ask Norfolk Parents)
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you passionate about supporting parents.
Show Your Commitment: Make sure to highlight your availability and willingness to engage regularly on the platform. We’re looking for volunteers who can commit at least 2 hours a week, so let us know how you plan to fit this into your schedule!
Engage with the Community: Mention any previous experience you have in online communities or forums. If you’ve supported others in similar ways before, we’d love to hear about it! This shows us you understand the importance of positive contributions.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at Community Ambassador Volunteer (Ask Norfolk Parents) VH267
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Community Ambassador Volunteer role. Familiarise yourself with the Ask Norfolk Parents forum and the Health Unlocked platform. This will help you demonstrate your enthusiasm and show that you're ready to engage with parents effectively.
✨Show Your Supportive Side
During the interview, highlight your ability to support others. Share examples of how you've helped friends or family in their parenting journeys or any relevant experience in community engagement. This will showcase your empathy and commitment to creating a positive online environment.
✨Be Ready to Discuss Online Engagement
Prepare to talk about how you would contribute to online conversations and introduce new topics. Think about health promotion weeks and how you can align discussions with those themes. This shows that you're proactive and can bring fresh ideas to the community.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, community events, or how success is measured in this role. This not only shows your interest but also helps you gauge if the role is the right fit for you.
