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- Tasks: Support accurate and timely payroll services while ensuring compliance with regulations.
- Company: Join Community Action Sutton, a diverse and inclusive organisation committed to making a difference.
- Benefits: Flexible working options and a supportive team environment.
- Why this job: Make an impact by delivering excellent payroll services and improving processes.
- Qualifications: Strong payroll knowledge, attention to detail, and effective communication skills.
- Other info: Exciting opportunity for career growth in a dynamic and collaborative setting.
The predicted salary is between 36000 - 60000 £ per year.
Creative Payroll Solutions (CPS), the trading arm of Community Action Sutton, is in an exciting new phase and we are looking for a Client Payroll Specialist. The Client Payroll Specialist will play a key role in supporting the delivery of an accurate, timely, and customer-focused payroll service for our payroll bureau. Reporting to the Payroll Officer, this role provides hands-on payroll administration, ensures data accuracy, and works closely with colleagues, Finance, and all our clients who have outsourced their payroll to maintain excellent payroll standards.
Key responsibilities include:
- Ensuring accurate and timely salary payments
- Maintaining compliance with tax law and relevant regulations
- Managing competing priorities and working to tight deadlines
- Providing an excellent customer-focused service to clients
- Resolving payroll queries effectively and at first point of contact where possible
- Identifying opportunities to improve efficiency and payroll processes
About You
We are looking for someone who brings strong payroll knowledge alongside a proactive and collaborative approach. You will have:
- Strong knowledge of payroll regulations, legislation, and procedures
- Experience using payroll systems, ideally Sage Payroll
- Knowledge of HMRC guidance and pension legislation
- Experience of payroll system setup or implementation
- Excellent attention to detail and accuracy
- The ability to handle confidential information with integrity
- Strong communication and problem-solving skills
- The ability to work effectively under pressure
Community Action Sutton is committed to inclusion as one of our core values, and we will make sure that no applicants or employees receive less favourable treatment than others on grounds of race, sex, marital status, religion, disability, or sexual orientation or be disadvantaged by any conditions or requirements which cannot be shown to be justifiable. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce will help us to achieve our mission. We offer flexible working options.
Unfortunately, we are unable to offer feedback at the shortlisting stage.
Acceptable use of AI
At Community Action Sutton, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience. To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you to use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 23rd March 2026
Interview Date(s): To be confirmed
For full details on the role, please download the job description/person specification, Application form and guidance.
Client Payroll Specialist in London employer: Community Action Sutton
Contact Detail:
Community Action Sutton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Payroll Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll industry and let them know you're on the hunt for a Client Payroll Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your payroll knowledge, especially around regulations and systems like Sage Payroll. Practise answering common interview questions and think of examples that showcase your problem-solving skills and attention to detail.
✨Tip Number 3
Show off your customer service skills! In your conversations with potential employers, highlight how you've effectively resolved payroll queries in the past. This will demonstrate your ability to provide excellent service, which is key for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Community Action Sutton.
We think you need these skills to ace Client Payroll Specialist in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your unique experiences and insights related to payroll.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Client Payroll Specialist. Mention specific payroll regulations or systems you've worked with that relate to what we’re looking for.
Show Off Your Attention to Detail: Since accuracy is key in payroll, demonstrate your attention to detail in your application. Double-check for any typos or errors, and ensure your examples clearly showcase your meticulous nature.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you have all the necessary information at your fingertips!
How to prepare for a job interview at Community Action Sutton
✨Know Your Payroll Stuff
Make sure you brush up on your payroll regulations and legislation before the interview. Being able to discuss specific laws or recent changes shows that you're not just knowledgeable but also proactive about staying updated in the field.
✨Show Off Your Systems Skills
If you've got experience with payroll systems like Sage Payroll, be ready to talk about it! Share specific examples of how you've used these systems to improve efficiency or resolve issues. This will demonstrate your hands-on experience and problem-solving skills.
✨Prepare for Customer Queries
Since this role is all about providing excellent customer service, think of a few examples where you've successfully resolved payroll queries. Highlight your communication skills and how you handle pressure, as this will resonate well with the interviewers.
✨Be Yourself
Community Action Sutton values diversity and inclusion, so don’t hesitate to let your personality shine through. Share your unique experiences and perspectives, and show how they align with their mission. Authenticity can set you apart from other candidates!