Operations Director

Operations Director

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operations to enhance efficiency and effectiveness in a transformative charity environment.
  • Company: Join Community Action Redbridge, dedicated to building fairer communities.
  • Benefits: Part-time hours, hybrid work, and a supportive team culture.
  • Why this job: Make a real impact on community resilience and social justice.
  • Qualifications: Strong leadership, strategic oversight, and collaborative communication skills.
  • Other info: Be part of a dynamic team driving social change in Redbridge.

The predicted salary is between 36000 - 60000 £ per year.

Are you a collaborative leader with the vision and passion to help our charity grow and become stronger, more resilient, and sustainable? We’re looking for an exceptional leader to join Community Action Redbridge as our new Operations Director – a pivotal role at the heart of our organisation.

With an income of just under £1 million and a diverse portfolio of new and established grant-funded programmes, we’re entering a period of transformation, with ambitious plans to grow our impact and strengthen our organisational resilience. We’re now seeking a dynamic and forward-thinking Operations Director to help drive this momentum – leading the way in reimagining how we work to enhance efficiency and effectiveness, and embedding a culture of shared leadership, continuous learning, and improvement.

You will be a natural collaborator and a strong communicator, able to build trusted relationships with colleagues, partners, and stakeholders alike. In this role, you’ll ensure that our operations run smoothly and effectively – aligning systems and processes with our strategic goals while ensuring compliance with relevant legislation and regulations.

You’ll provide strategic leadership and operational oversight across our core functions, including:

  • Finance
  • Human resources
  • Digital and communications
  • Risk and compliance

As a key member of our Senior Leadership Team, you’ll work closely with the CEO, Board of Trustees, partners, and colleagues to bring our vision to life, drive forward our strategic priorities, and foster a working culture where people feel valued, supported, and empowered to do their best work.

Please note that this role can be offered on a hybrid basis, with a minimum of three days per week in the office. As an organisation rooted in community, we believe that regular in-office presence is important to foster collaboration, connection and team cohesion. The role is part-time (28 hours per week), and these hours can be worked over four or five days, depending on your preference.

About Community Action Redbridge: Community Action Redbridge is a local infrastructure charity dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive. Through our work, we support the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices, and working collaboratively to create social change.

We do this by:

  • Strengthening and championing the voluntary, community and social enterprise (VCSE) sector, so local organisations have the tools and support they need to grow and thrive
  • Supporting local people to drive change in their own communities, through social action, volunteering and active participation
  • Bringing people and organisations together, from the VCSE sector, public services, and local businesses, to collaborate on shared ambitions for Redbridge.

How to apply: Please submit your CV and a covering letter answering the following 4 questions (using no more than 500 words for each):

  1. Can you describe a time when you provided strategic oversight across several functions? How did you align systems and processes to organisational goals, and what impact did this have on efficiency, resilience, or impact?
  2. Tell us about a time you led significant organisational change, for example, improving systems, embedding digital innovation, or redesigning processes. How did you bring people with you on the journey and ensure improvements were sustained?
  3. Please give one example that illustrates your ability to oversee financial management. Include aspects such as planning, monitoring, reporting, and ensuring compliance, and explain how you reviewed budgets, analysed expenditure, identified financial risks or opportunities, and used this to support strategic decision-making and long-term sustainability.
  4. Community Action Redbridge is driven by values of shifting power, collaborating, learning, and seeing the bigger picture. How have you demonstrated inclusive and values-led leadership in previous roles, and how would you foster an empowering and collaborative learning culture in this role?

We will be reviewing applications and interviewing candidates on a rolling basis, so early applications are encouraged.

Operations Director employer: Community Action Redbridge

Community Action Redbridge is an exceptional employer that prioritises collaboration, social justice, and community empowerment. As the Operations Director, you will be part of a dynamic team dedicated to fostering a supportive work culture that values continuous learning and shared leadership. With flexible working arrangements and a commitment to employee growth, this role offers a unique opportunity to make a meaningful impact in the local community while enjoying a fulfilling work-life balance.
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Contact Detail:

Community Action Redbridge Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Director

✨Tip Number 1

Network like a pro! Reach out to your connections in the charity sector and let them know you're on the lookout for an Operations Director role. You never know who might have the inside scoop on opportunities or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by researching Community Action Redbridge thoroughly. Understand their mission, values, and recent projects. This will help you tailor your responses and show that you're genuinely passionate about making a difference.

✨Tip Number 3

Practice your storytelling skills! Be ready to share specific examples of how you've led change, improved processes, or collaborated with teams. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team and contributing to our mission of building a fairer Redbridge.

We think you need these skills to ace Operations Director

Strategic Leadership
Operational Oversight
Financial Management
Compliance Knowledge
Change Management
Collaboration Skills
Communication Skills
Process Improvement
Digital Innovation
Risk Management
Stakeholder Engagement
Team Building
Values-Led Leadership
Community Engagement

Some tips for your application 🫡

Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored to the Operations Director role. Highlight your experience in strategic oversight and organisational change, as these are key aspects of the job. We want to see how your skills align with our mission at Community Action Redbridge!

Answer the Questions Thoughtfully: When answering the four questions in your application, be specific and provide examples from your past experiences. We’re looking for real stories that showcase your leadership style and how you’ve made an impact. Don’t just tell us what you did; explain how it benefited the organisation.

Show Your Passion for Community Work: Since we’re all about building stronger communities, make sure to express your passion for social justice and community engagement in your application. We want to know why you care about this work and how you can contribute to our mission at Community Action Redbridge.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team and ready to take the next step in your career with us.

How to prepare for a job interview at Community Action Redbridge

✨Know the Organisation Inside Out

Before your interview, dive deep into Community Action Redbridge's mission, values, and recent projects. Understanding their commitment to social justice and community empowerment will help you align your answers with their goals and demonstrate your genuine interest in the role.

✨Prepare for Strategic Questions

Given the focus on strategic oversight, think of specific examples from your past where you've successfully aligned operations with organisational goals. Be ready to discuss how you’ve improved efficiency and resilience, as this will showcase your ability to drive change effectively.

✨Showcase Your Collaborative Spirit

As a natural collaborator, prepare to share stories that highlight your communication skills and ability to build trusted relationships. Think about times when you’ve worked with diverse teams or stakeholders to achieve common objectives, as this will resonate well with their emphasis on shared leadership.

✨Emphasise Values-Led Leadership

Community Action Redbridge values inclusive leadership, so be sure to illustrate how you've fostered a culture of learning and empowerment in previous roles. Share examples that reflect your commitment to shifting power and collaboration, which will show you’re a great fit for their organisational culture.

Operations Director
Community Action Redbridge
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