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- Tasks: Lead operations to enhance efficiency and effectiveness in a transformative charity environment.
- Company: Community Action Redbridge, dedicated to building fairer communities.
- Benefits: Part-time hours, hybrid work, and a supportive team culture.
- Why this job: Make a real impact in social justice and community empowerment.
- Qualifications: Strong leadership, strategic oversight, and collaborative communication skills.
- Other info: Join a passionate team committed to tackling inequality and fostering community resilience.
The predicted salary is between 48000 - 72000 £ per year.
Are you a collaborative leader with the vision and passion to help our charity grow and become stronger, more resilient, and sustainable? We're looking for an exceptional leader to join Community Action Redbridge as our new Operations Director – a pivotal role at the heart of our organisation.
With an income of just under £1 million and a diverse portfolio of new and established grant-funded programmes, we're entering a period of transformation, with ambitious plans to grow our impact and strengthen our organisational resilience. We're now seeking a dynamic and forward-thinking Operations Director to help drive this momentum – leading the way in reimagining how we work to enhance efficiency and effectiveness, and embedding a culture of shared leadership, continuous learning, and improvement.
You will be a natural collaborator and a strong communicator, able to build trusted relationships with colleagues, partners, and stakeholders alike. In this role, you'll ensure that our operations run smoothly and effectively – aligning systems and processes with our strategic goals while ensuring compliance with relevant legislation and regulations.
You'll provide strategic leadership and operational oversight across our core functions, including:
- Finance
- Human resources
- Digital and communications
- Risk and compliance
As a key member of our Senior Leadership Team, you'll work closely with the CEO, Board of Trustees, partners, and colleagues to bring our vision to life, drive forward our strategic priorities, and foster a working culture where people feel valued, supported, and empowered to do their best work.
Please note that this role can be offered on a hybrid basis, with a minimum of three days per week in the office. As an organisation rooted in community, we believe that regular in-office presence is important to foster collaboration, connection and team cohesion. The role is part-time (28 hours per week), and these hours can be worked over four or five days, depending on your preference.
About Community Action Redbridge: Community Action Redbridge is a local infrastructure charity dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive. Through our work, we support the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We're passionate about shifting power, amplifying community voices, and working collaboratively to create social change.
We do this by:
- Strengthening and championing the voluntary, community and social enterprise (VCSE) sector, so local organisations have the tools and support they need to grow and thrive
- Supporting local people to drive change in their own communities, through social action, volunteering and active participation
- Bringing people and organisations together, from the VCSE sector, public services, and local businesses, to collaborate on shared ambitions for Redbridge.
How to apply: Please submit your CV and a covering letter answering the following 4 questions (using no more than 500 words for each):
- Can you describe a time when you provided strategic oversight across several functions? How did you align systems and processes to organisational goals, and what impact did this have on efficiency, resilience, or impact?
- Tell us about a time you led significant organisational change, for example, improving systems, embedding digital innovation, or redesigning processes. How did you bring people with you on the journey and ensure improvements were sustained?
- Please give one example that illustrates your ability to oversee financial management. Include aspects such as planning, monitoring, reporting, and ensuring compliance, and explain how you reviewed budgets, analysed expenditure, identified financial risks or opportunities, and used this to support strategic decision-making and long-term sustainability.
- Community Action Redbridge is driven by values of shifting power, collaborating, learning, and seeing the bigger picture. How have you demonstrated inclusive and values-led leadership in previous roles, and how would you foster an empowering and collaborative learning culture in this role?
We will be reviewing applications and interviewing candidates on a rolling basis, so early applications are encouraged.
Operations Director in London employer: Community Action Redbridge
Contact Detail:
Community Action Redbridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector and let them know you're on the lookout for an Operations Director role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the organisation thoroughly. Understand their mission, values, and recent projects. This will help you tailor your responses and show that you're genuinely passionate about making a difference at Community Action Redbridge.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've led change, improved systems, or fostered collaboration in previous roles. This will help you stand out as a candidate who can drive the transformation they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our mission of building a fairer Redbridge.
We think you need these skills to ace Operations Director in London
Some tips for your application 🫡
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Operations Director role. Highlight your relevant experience and skills that align with our mission at Community Action Redbridge. We want to see how you can contribute to our vision, so don’t hold back!
Answer the Questions Thoughtfully: When responding to the four questions in your application, take your time to reflect on your experiences. Use specific examples that showcase your strategic oversight and leadership skills. We’re looking for depth and insight, so make each word count!
Showcase Your Collaborative Spirit: As a charity, collaboration is key for us. In your application, emphasise your ability to build relationships and work with diverse teams. Share stories that demonstrate your inclusive leadership style and how you’ve empowered others in previous roles.
Apply Early Through Our Website: We review applications on a rolling basis, so don’t wait until the last minute! Apply early through our website to ensure your application gets the attention it deserves. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Community Action Redbridge
✨Know the Organisation Inside Out
Before your interview, take the time to research Community Action Redbridge thoroughly. Understand their mission, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.
✨Prepare for Strategic Questions
Given the focus on strategic oversight in this role, be ready to discuss your past experiences in aligning systems and processes with organisational goals. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight the impact of your leadership.
✨Showcase Your Collaborative Spirit
As a natural collaborator, think of examples where you've built strong relationships with colleagues and stakeholders. Be prepared to discuss how you fostered a culture of shared leadership and continuous learning in previous roles, as this aligns with the charity's values.
✨Demonstrate Financial Acumen
Since financial management is a key aspect of the Operations Director role, come equipped with specific examples of how you've overseen budgets, identified financial risks, and supported strategic decision-making. This will showcase your ability to ensure compliance and long-term sustainability.
