Digital Innovation & Development Manager in London

Are you excited by the potential of digital technology and data to make a real difference in people's lives? Community Action Redbridge is looking for a creative, forward-thinking Digital Innovation and Development Manager to lead the next stage of our digital journey and help shape how technology supports communities across one of London's most diverse boroughs. Redbridge is home to vibrant communities and a dynamic voluntary, community and social enterprise (VCSE) sector. We want to harness the power of digital technology and data to strengthen communities, support local VCSE organisations and help create a fairer Redbridge.

Working across the organisation, you'll lead the implementation of our ambitious Digital Innovation and Development Strategy. You'll help create more consistent and effective systems that reduce duplication, improve collaboration and enable our team to focus on what matters most: supporting our communities and member organisations. You'll champion a data-driven culture, helping us turn information into insight, better understand our impact, and make informed decisions that respond to emerging needs.

You'll play a key role in building digital confidence across the organisation, empowering staff to embrace new technologies, develop their skills and use digital tools effectively in their everyday work. Beyond Community Action Redbridge, you'll work directly with local charities and community groups to strengthen their digital capacity, improve access to data and insight, and foster stronger connections across Redbridge's VCSE sector.

If you're excited by the power of digital technology to connect people, improve services and create lasting social impact, we'd love to hear from you.

About Community Action Redbridge: Community Action Redbridge is a local infrastructure organisation dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive. Our work supports the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices and working collaboratively to create social change.

• Strengthening and championing the voluntary, community and social enterprise (VCSE) sector with tools and support to grow and thrive.
• Supporting local people to drive change in their own communities, through social action, volunteering and active participation.
• Bringing people and organisations from the VCSE sector, public services, and local businesses together to collaborate on shared ambitions for Redbridge.

What it’s like to work at Community Action Redbridge: We’re committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do. We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive and feel recognised and valued for the work they do.

We offer some great benefits including 28 days’ annual leave (including the festive closure period) plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, and a travel loan and cycle to work scheme.

Responsibilities:

• Lead the implementation of the Digital Innovation and Development Strategy across the organisation to reduce duplication and improve collaboration.
• Champion a data-driven culture, turning information into insight to inform decisions and respond to emerging needs.
• Build digital confidence across the organisation by empowering staff to embrace new technologies and develop their skills.
• Collaborate with local charities and community groups to strengthen digital capacity and improve access to data and insight.

Qualifications:

• Experience leading digital transformation, systems improvement or innovation projects.
• Experience improving data collection, analysis or insight to support decision-making and service outcomes.
• Experience helping individuals or teams adopt new systems, processes or ways of working and addressing challenges in adoption.
• Strong alignment with the organisation's values and ability to work with VCSE sector, public services and local businesses to strengthen communities through digital technology.

How to apply: Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):

• Describe a digital transformation, systems improvement or innovation project that you have led. What was the challenge, what approach did you take, and what impact did it have on the organisation, team or service users?
• Tell us about a time when your work improved data collection, analysis or insight within an organisation. How did your work help others make better decisions or improve outcomes?
• Describe a time when you helped individuals or teams adopt new systems, processes or ways of working. What challenges did you encounter and how did you overcome them?
• Why do you want to join Community Action Redbridge, and how do your values, skills and experience equip you to help us use digital technology to strengthen communities and create positive social change?

Please email your CV and covering letter to us by midnight on Sunday 26th July 2026. First-stage interviews will take place online on Wednesday 5th August 2026. Candidates successfully shortlisted from the first stage will be invited to attend a second-stage interview in person, which is expected to take place during the week commencing 10th August 2026. If you would like an informal conversation about the role before applying, please contact our email to arrange a suitable time.