At a Glance
- Tasks: Support participants in their job search and organise engaging job-club activities.
- Company: Join a community-focused organisation dedicated to helping others find employment.
- Benefits: Enjoy 25 days annual leave, volunteer days, and a competitive salary of £25,877.80 p.a.
- Other info: Great career progression opportunities within a supportive team environment.
- Why this job: Make a real difference in people's lives while developing your own skills.
- Qualifications: GCSEs in English and Maths, IT literacy, and a passion for helping others.
Do you have a positive and engaging personality, along with a genuine desire to help others on their journey back into employment? If so, then we could have the ideal role for you, as we’re recruiting an Assistant Employment Adviser to join our amazing team!
The role of Assistant Employment Adviser is to support our participants to find and sustain employment. Working alongside our Employment Advisers, you’ll provide direct support to participants by supporting their job search and identifying appropriate self-development opportunities. You’ll also organise and conduct job-club activities, either on a one-to-one or group basis, where you’ll help with CVs and job applications.
We’re open to various backgrounds and experiences as we are able to provide superb on-the-job training. We’re not looking for someone who ticks every box, just so long as you have an engaging personality, are comfortable working with a diverse group of people, and can provide a warm and welcoming experience to help our customers in their first steps back into employment.
This is a rewarding role that will allow you to utilise your current skills to influence, support and encourage others to build a future, and will also allow us to become better with your unique experiences.
In return for your dedication, knowledge, and commitment, we’re offering a competitive salary of £25,877.80 p.a with these great additional benefits:
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
- 2 Volunteer Days
- Pension - 5% Employee 5% Employer
- Healthcare Cash Plan, incl. 3 x salary life assurance
- Annual Pay Review
- Refer a Friend Scheme
- Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits
There’s also the opportunity to progress your career within the Seetec Group.
Location: This is an office-based role, working in Torquay
Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm
Closing Date: 07 June 2026
Skills and Experience
Essential
- A good working knowledge of the local labour market in the specified geographical locations
- GCSE or equivalent in English and Maths at Grade C or above
- Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams and Skype for Business
- Experience of working in a target driven environment
- Experience of delivering services to meet contractual and quality standards
Desirable
- Knowledge of the employability industry
- Experience of working with people in the provision of ‘information, advice & guidance’
- Full driving license to enable deployment across a specified geographical area (region), when required
Key Responsibilities
- Meet, and strive to exceed personal performance targets (Key Performance Indicators) and Customer Service Standards whilst ensuring quality and compliance standards are achieved.
- Make initial outbound welcome calls to engage Participants following a referral to the scheme and sensitively handle any Participant concerns about joining the scheme or returning to work.
- Conduct welcome/introduction meetings for small groups or individuals (mandatory and voluntary), either face to face or via phone or video call, gathering identification evidence and completing all necessary start administration requirements for DWP.
- Undertake initial assessments with customers, identifying potential barriers restricting the Participant moving into employment, update records and book them onto follow-up meetings with their designated Employment Advisor.
- Organise and undertake job search/job club activity on a 1-2-1 or group basis for example, preparing CVs, support with applications, promoting relevant job opportunities to customers, Reverse Marketing of Participants to employers etc.
- Act as a point of contact, provide telephone/online support to a caseload of in-work Participants.
- Provide regular reviews and ad-hoc support and advice to enable Participants to maintain employment by ensuring effective and quality support is provided within the workplace.
- Work collaboratively with Employment Advisors to ensure that in-work plans are in place and undertaken, reviewing the achievement of SMART development targets.
- Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc.
- Source suitable job opportunities within the local labour market and support the Employer Engagement Team with recruitment events and bulk vacancy campaigns.
- Undertake direct marketing to employers using digital media e.g. email, LinkedIn, Facebook, Twitter etc.
- Provide necessary pre-employment support, e.g. travel planning, work wear etc. and maintain ongoing support to Participants upon entering employment where required.
- Support with Exit Reports as Participants leave the programme.
- Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service.
Assistant Employment Adviser in Torquay employer: Communities and Education
Seetec Group is an exceptional employer that prioritises community and employee ownership, fostering a supportive work culture in Torquay. With a commitment to personal and professional growth, employees benefit from comprehensive training, generous leave policies, and a range of perks including a healthcare cash plan and annual pay reviews. This role as an Assistant Employment Adviser not only allows you to make a meaningful impact on individuals' lives but also offers clear pathways for career advancement within the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Employment Adviser in Torquay
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Communities and Education.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Communities and Education.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Communities and Education.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Communities and Education. Apply directly through us to stand out!
We think you need these skills to ace Assistant Employment Adviser in Torquay
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Communities and Education. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Assistant Employment Adviser, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Communities and Education
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Communities and Education. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
