Accommodation Support Officer - (HMP Liverpool)

Accommodation Support Officer - (HMP Liverpool)

Liverpool Full-Time 26825 £ / year No working from home possible
Communities and Education

At a Glance

  • Tasks: Support individuals in custody to rebuild their lives and navigate housing challenges.
  • Company: Join a community-focused organisation making a real difference in people's lives.
  • Benefits: Competitive salary, 25 days leave, volunteer days, and healthcare cash plan.
  • Other info: Full training provided with excellent career growth opportunities.
  • Why this job: Be a positive role model and help others achieve stability and independence.
  • Qualifications: Empathy, resilience, and a people-focused approach are key; all backgrounds welcome.

We’re hiring for an Accommodation Support Officer to join our team and make a meaningful impact every day. Are you passionate about making a difference in people’s lives? Do you have the resilience and empathy to support individuals from diverse backgrounds? If so, we’d love to hear from you. This is a rewarding opportunity to play a vital role in helping individuals rebuild their lives and move towards greater stability and independence.

In this role, you will manage a caseload of adult males in custody, working closely with probation practitioners and key stakeholders. You will carry out initial assessments to understand individual circumstances and develop tailored accommodation plans through structured interventions. You'll support participants in navigating housing challenges, ensure they are kept informed of decisions affecting them, and promote their understanding of rights, responsibilities, and available support.

We welcome applicants from a wide range of professional backgrounds, including social services, mental health, education, criminal justice, and recent graduates seeking relevant experience. What matters most is your people-focused approach and ability to build trust and rapport with individuals from diverse backgrounds.

You don’t need to meet every requirement to apply. We’re looking for someone who is engaging, empathetic, adaptable, and resilient, and who is comfortable working in a dynamic environment. In return, we will provide full training and ongoing support to help you succeed and grow in the role.

Join us and become a positive role model, supporting individuals to overcome barriers, make meaningful changes, and build a brighter future. In return for your dedication, knowledge, and commitment, we're offering a competitive salary starting from £24,650 - £29,000 per annum (dependent on experience) with these great benefits:

  • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
  • 2 Volunteer Days
  • Pension - 5% Employee 5% Employer
  • Healthcare Cash Plan, incl. 3 x salary life assurance
  • Annual salary review
  • Refer a friend scheme
  • Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team.

Our Communities division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout the UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.

Location: HMP Liverpool / HMP Risley

Hours: Full time, 37 hours per week (Mon-Fri)

Contract: Permanent

Closing Date: 25 June 2026

Accommodation Support Officer - (HMP Liverpool) employer: Communities and Education

Join our employee-owned organisation as an Accommodation Support Officer at HMP Liverpool, where you will have the opportunity to make a significant impact in the lives of individuals seeking stability and independence. We foster a supportive work culture that prioritises personal growth, offering comprehensive training and development opportunities, alongside competitive benefits such as generous annual leave, a healthcare cash plan, and a vibrant community spirit that values every team member's contribution. If you are passionate about helping others and thrive in a dynamic environment, this is the perfect place for you to build a rewarding career.

Communities and Education

Contact Details:

Communities and Education Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Accommodation Support Officer - (HMP Liverpool)

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Communities and Education.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Communities and Education!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Communities and Education, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Communities and Education or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Accommodation Support Officer - (HMP Liverpool)

Empathy
Resilience
Adaptability
Communication Skills
Case Management
Assessment Skills
Intervention Planning

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Communities and Education:Before hitting send, make sure to tailor your application specifically to Communities and Education! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Communities and Education

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.