At a Glance
- Tasks: Support individuals with housing needs and create tailored accommodation plans.
- Company: Join a community-focused organisation making a real difference in people's lives.
- Benefits: Competitive salary, generous leave, healthcare plan, and retail discounts.
- Other info: Full-time role with ongoing training and support in a dynamic environment.
- Why this job: Make a lasting impact while helping others achieve independence.
- Qualifications: Experience in social care, education, or criminal justice; strong communication skills.
Are you passionate about making a real difference in people’s lives? We’re looking for committed Accommodation Support Officers to support individuals with their housing needs. In this role, you will manage a caseload of adult males in custody, working closely with Probation Practitioners. You will assess needs, develop tailored accommodation plans, and support participants to overcome housing challenges while understanding their rights and responsibilities. You'll also maintain accurate records, manage your caseload, and build strong relationships with internal teams and external partners to achieve positive outcomes.
We welcome applicants from a range of backgrounds, including social care, mental health, education, criminal justice, or recent graduates. If you bring a person-centred approach and transferable skills, we would love to hear from you. You will be an effective communicator, able to engage and motivate individuals from diverse backgrounds. Resilient and adaptable, you’ll act as a positive role model, supporting people to make meaningful changes and move toward independence.
In return, we offer training, ongoing support, and the opportunity to make a real and lasting impact every day. In return for your dedication, knowledge, and commitment, we're offering a competitive salary starting from £25,877 - £29,000 per annum (dependent on experience) with these great benefits:
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
- 2 Volunteer Days
- Pension - 5% Employee 5% Employer
- Healthcare Cash Plan, incl. 3 x salary life assurance
- Annual salary review
- Refer a friend scheme
- Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits
Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team.
Communities is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.
Location: HMP Liverpool
Hours: Full time, 37 hours per week (Mon-Fri)
Contract: Permanent
Closing Date: 08 June 2026
Key Responsibilities
- Manage a caseload of participants, producing personalised accommodation plans
- Carry out initial assessments, considering risk, situation and need
- Record progress and outcomes timely and accurately using case management system
- Maintain contact with participants, identifying any emerging risks and concerns
Accommodation Support Officer in Liverpool employer: Communities and Education
As an Accommodation Support Officer at HMP Liverpool, you will join a dedicated team within an employee-owned organisation that values community and personal growth. We offer a supportive work culture with extensive training, competitive benefits, and opportunities for meaningful impact in the lives of individuals facing housing challenges. With a focus on resilience and adaptability, you'll thrive in an environment that prioritises your professional development while making a real difference every day.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Support Officer in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the field of accommodation support, whether through LinkedIn or local events. Building connections can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to housing support. Think about your experiences and how they relate to the role. We want you to showcase your passion for making a difference!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the position.
✨Tip Number 4
Apply directly through our website! It’s the easiest way to get your application noticed. Plus, it shows you’re genuinely interested in joining our community and making a real impact.
We think you need these skills to ace Accommodation Support Officer in Liverpool
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for making a difference shine through. We want to see how committed you are to supporting individuals with their housing needs and how your background aligns with our mission.
Tailor Your CV:Make sure your CV is tailored to the Accommodation Support Officer role. Highlight relevant experience, especially in social care or similar fields, and showcase any transferable skills that demonstrate your ability to engage and motivate diverse individuals.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language to describe your experiences and achievements, ensuring we can easily see how you meet the key responsibilities of the role.
Apply Through Our Website:We encourage you to apply directly through our website for a smooth application process. It’s the best way for us to receive your details and get you on the path to joining our amazing team!
How to prepare for a job interview at Communities and Education
✨Know Your Stuff
Before the interview, make sure you understand the role of an Accommodation Support Officer inside out. Familiarise yourself with the responsibilities mentioned in the job description, like managing caseloads and developing accommodation plans. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Skills
Think about your past experiences in social care, mental health, or education, and how they relate to this role. Prepare specific examples that demonstrate your ability to communicate effectively and support individuals from diverse backgrounds. This will highlight your transferable skills and person-centred approach.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
✨Be Yourself
Remember, they want to see the real you! Be authentic and let your passion for making a difference shine through. Share your motivations for applying and how you can contribute to positive outcomes for participants. A genuine connection can leave a lasting impression.
