At a Glance
- Tasks: Lead and support a team to deliver high-quality accommodation services.
- Company: Join a community-focused, employee-owned organisation making a real difference.
- Benefits: Enjoy 25 days leave, healthcare cash plan, and competitive salary.
- Other info: Hybrid working with travel opportunities across the north west region.
- Why this job: Make a positive impact on people's lives while developing your leadership skills.
- Qualifications: Knowledge of housing issues and experience in team management required.
We’re looking for a Team Manager to join our Accommodation Support Team, working holistically with stakeholders to ensure our participants are fully supported with their housing needs. You’ll have operational responsibility of a team of Accommodation Support Officers, ensuring effective delivery of the Dynamic Framework Accommodation service both in custody and in the community. We’ll need you to ensure the service is delivered effectively and efficiently to our participants at a high standard, whilst also participating in the development and implementation of organisation-wide strategies and objectives.
Our successful candidate will have highly effective communication skills and the ability to relate to people at all levels and in a variety of settings. Detailed knowledge of local and national housing issues (including social deprivation and legislation) and a knowledge of the range and breadth of housing support providers is required. This is a rewarding opportunity that will allow you to utilise your skills to influence, support and encourage others to maximise their potential and build a better future.
In return for your dedication, knowledge, and commitment, we’re offering a competitive salary of £31,082 - £38,852 per annum (dependent on experience) with these great benefits:
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
- 2 Volunteer Days
- Pension - 5% Employee 5% Employer
- Healthcare Cash Plan, incl. 3 x salary life assurance
- Annual salary review
- Refer a friend scheme
- Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits
Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team.
Our Communities Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.
Location: Hybrid working, managing our teams across north west region. Travel around the region is required when necessary to attend meetings etc. Expenses paid.
Hours: Full-time, 37 hours per week (Mon-Fri)
Contract: Permanent
Closing Date: 20 July 2026
Key Responsibilities- Lead, manage, coach and develop the team, ensuring the delivery of a high-quality service which meets the targets, standards and outcomes required
- Ensure accommodation staff activities are appropriately risk assessed and adhere to health and safety policy and guidance
- Encourage the development and maintenance of partnership working, and promote good public relations.
- Identify and pursue business development opportunities that could be delivered by the accommodation team
- Detailed knowledge of local and national housing issues including social deprivation and legislation
- Knowledge of the range and breadth of housing support providers
- Experience of working holistically with partners to achieve effective outcomes
- A comprehensive understanding of offender management and risk management
- Experience line managing staff or a Management qualification (desirable)
Accommodation Support Team Manager in Lancaster employer: Communities and Education
As an employee-owned organisation, we pride ourselves on fostering a strong sense of community and collaboration within our Accommodation Support Team. Our commitment to employee well-being is reflected in our generous benefits package, including 25 days of annual leave, volunteer days, and a comprehensive healthcare plan. With opportunities for professional growth and a supportive work culture, this role offers a meaningful chance to make a positive impact in the lives of individuals while working in a hybrid environment across the north west region.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Support Team Manager in Lancaster
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Communities and Education.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Communities and Education.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Communities and Education.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Communities and Education. Apply directly through us to stand out!
We think you need these skills to ace Accommodation Support Team Manager in Lancaster
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Communities and Education. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Accommodation Support Team Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Communities and Education
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Communities and Education. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
