Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support participants with their housing needs and create personalised accommodation plans.
- Company: Join a dedicated team focused on helping individuals build better futures.
- Benefits: Enjoy 25 days annual leave, healthcare cash plan, and retail discounts.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in accommodation is desirable; strong communication and organisation skills are essential.
- Other info: Full-time role at HMP Elmley with a competitive salary and annual reviews.
Are you passionate about helping people? Join our team as an Accommodation Support Officer and support our participants with their housing needs. This is a rewarding opportunity that will allow you to utilise your skills to influence, support and encourage others to maximise their potential and build a better future.
Location: HMP Elmley
Hours: Full time 37 hours per week
Contract: Fixed Term
Closing Date: 15 May 2025
In return for your dedication, knowledge, and commitment, we are offering a competitive salary of £24,650 - £29,000 per annum (dependent on experience) with these great benefits:
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
- 2 Volunteer Days
- Pension - 5% Employee 5% Employer
- Healthcare Cash Plan, incl. 3 x salary life assurance
- Annual salary review
- Refer a friend scheme
- Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits
Key Responsibilities
- Manage a caseload of participants, producing personalised accommodation plans
- Carry out initial assessments, considering risk, situation and need
- Record progress and outcomes timely and accurately using case management system
- Maintain contact with participants, identifying any emerging risks and concerns
Skills and Experience
- Experience or knowledge of Accommodation (incl. legislation) - desirable
- Highly effective interpersonal and communication skills both verbally and in writing
- Good organisation skills and ability to meet deadlines
Accommodation Support Officer employer: Communities and Education
Contact Detail:
Communities and Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Support Officer
✨Tip Number 1
Familiarise yourself with the housing legislation relevant to the role. Understanding the legal framework will not only boost your confidence during interviews but also demonstrate your commitment to the position.
✨Tip Number 2
Highlight your interpersonal skills in conversations with our team. As an Accommodation Support Officer, effective communication is key, so be ready to share examples of how you've successfully supported others in the past.
✨Tip Number 3
Research HMP Elmley and its community. Showing that you understand the environment you'll be working in can set you apart from other candidates and demonstrate your genuine interest in the role.
✨Tip Number 4
Prepare questions to ask during the interview about the support systems in place for participants. This shows your proactive approach and eagerness to contribute positively to their housing needs.
We think you need these skills to ace Accommodation Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Accommodation Support Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in accommodation support or related fields. Use bullet points for clarity and focus on achievements that demonstrate your interpersonal and communication skills.
Write a Strong Cover Letter: Accompany your CV with a cover letter that expresses your passion for helping people and your commitment to supporting participants with their housing needs. Use specific examples from your past experiences to illustrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Communities and Education
✨Show Your Passion for Helping Others
As an Accommodation Support Officer, your role revolves around supporting participants. Make sure to express your genuine passion for helping people during the interview. Share specific examples from your past experiences where you made a positive impact on someone's life.
✨Demonstrate Your Knowledge of Accommodation Legislation
While experience in accommodation is desirable, showing that you understand relevant legislation can set you apart. Brush up on key laws and regulations related to housing before the interview, and be prepared to discuss how they apply to your work.
✨Highlight Your Communication Skills
Effective communication is crucial in this role. Be ready to showcase your interpersonal skills by discussing how you've successfully communicated with diverse groups in the past. Consider using the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you would handle specific situations with participants. Think about potential challenges you might face in the role and prepare thoughtful responses that demonstrate your critical thinking and organisational skills.
